Very friendly staff, well kept property as well. We will stay here again when we are in town.
If you know the Kimpton family of hotels, you know what to expect. Elegant, eccelctic and crisp facilities, great amenities (free rental bikes!) -- Kimptons are universally a cut above other hotels in the price range, and far more interesting than cookie-cutter chains.
That said, this was a pretty average hotel for Kimpton.
The bar is nice and I appreciate that there were decent beers on tap.
Bedbug Infestation! avoid at all costs! rude manager/president Julian Dana insulted us and made us feel like she was put out from our experience. 10-15 bedbugs were crawling in plain sight on the bed and we had to leave anything that was already on the bed. kinda goes without saying. who would take things with bedbugs crawling over over them to infest your home??? completely unhelpful and extremely rude management barely gave me a refund and offered nothing more than a horribly rude defensive attitude. please avoid this hotel at all costs. will never stay here again!
Great rooms, very clean and modern, nice staff. The free evening wine happy hour is a nice touch!
Ate at Casolare, the restaurant in the hotel. Nice Italian-style food. Music good. Not too loud.
We had a two night stay. The room was spotless. The staff was very helpful and attentive. We will be staying here again.
Comfortable, cozy and clean. The beds and pillows were superbly comfortable, the rooms were well kept as well as the rest of the hotel and grounds. The bar has amazing cocktails are very reasonable prices. I would highly recommend it. It is also pet friendly!
Thank you to kind and efficient desk clerks June 6, 2017 at 10pm. I was desperately looking for a room. although your hotel was booked, they called 3 other hotels and even printed map. Thanks again I also now know where you are and greatly appreciate the kindness.
Room was very clean and the bed was extremely comfortable. The hotel was pricey and you have to pay for valet which is $40 a night. The hotel has no breakfast. The stay was nice overall besides the price.
We had two issues during our stay. One was difficult to remedy (noisy neighbors at 3:00 a.m.). The other issue was in their control. Both of these incidents were dealt with quickly and smoothly. The staff truly went out of their way to recitify both problems. Not only did they apologize profusely, they also comped us a night's stay and left fresh fruit in our room. Both were unexpected and unnecessary bonuses. The Kimpton Glover Park location surprised us every step of the way. We will be back!
Fantastic hotel! The staff were so helpful and they have so many things available to borrow from reception. We borrowed a microwave and a hair straightening iron. The rooms are extremely comfortable, especially the bed and pillows. I don't have a bad word to say!
The facilities are nice, and comfortable. The room was spacious and well lit, although the kitchenette could use a good scrub. The bar/restaurant is fantastic and the prices are reasonable. 5 stars for all of it. However, for a hotel described as a "boutique"; I have a couple of comments. First, the staff at the front desk lacked of empathy and service skills; attentiveness was nowhere to be seen (especially the young ones). At arrival, that was my very first impression, only to have it confirmed in the next several days. Second, as spring was almost around the corner, we had to put up with unexpected rains, and so we asked for umbrellas at the front desk (on loan, of course). They said that there was one in the room, which was true, but it was totally broken. After giving them the reasons, one of the employees went, reluctantly, to the back to "see what could be done", just to come back without any answer/alternative. Third, although the facilities seem to be well maintained, definitively they can do a better job when it comes to cleanliness. I've been in the Kimpton Hotels in Seattle and Chicago, and I had really good experiences. In DC, however; I wouldn't recommend this place.