About
Location :
Added by Jopie, at 01 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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24 December 2017
Great hotel. Went there for my birthday. The room was nice and clean, nice views. The only downside was the hotel gym and look were closed but other than that, great stay. Recommended.
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21 December 2017
We were in a great location. Felt safe walking to a few locations around town, city center, union station. Paid more than I would have liked to park my SUV in front of the hotel, 60$ per night, and the parking garage had a 5'10 height limit. My friends had a great bathroom with a tub, while I got stuck with a small walk-in shower. And my toilet was almost touching the wall. Very cramped space for pooping. Also, the staff was very helpful for a few issues that popped up. But they couldn't move that wall.
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18 December 2017
Yes, the hotel is 3 blocks from Union Station metro stop, but 1 maybe 2 blocks from a large homeless shelter. When I called for directions I was told to be careful and aware of being approached by the homeless. With that being said, walking around at night could be a safety issue. So, stay close to the hotel and just walk to designated areas.
The decor is modern and chic. Parking is expensive, so be prepared to use public transportation if possible. This is a favorite for overall location, for tourists, meetings and events.
This was the first time ever at any hotel that I was followed and approached coming out of a restroom by security. They informed me that I could not take pictures without the permission of the hotel. I found that interesting because others were, but they did not look like me. Customer service… I will leave that with a question mark.response / report this review -
23 November 2017
I really had bad experience with this hotel. My expectations about the brand was not met. Arrived at 9pm and i was told that they needed to put Beds for me in the room that I had to wait. I ask them to show me the room first. The room was mess with no bed and plenty of furniture like so many tables and chairs. Then they took me to another room that was smelling bad. I realize there was vomit in the pillow and bedsheets were soiled. I called them and they moved me to another room slighter better but I saw a moving insect in the pillow. I was terrified and it was going to midnight I just slept with my clothes and checked out early in the morning. I still don’t know if it is a sign of deterioration that just begun or something that occurred one night- whatever the case, it is awful and I hope the management will read this message and fix this mess.
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22 November 2017
The hotel is in walking distance from Union Station. Room was comfortable, bathroom needed extra roll of tissue in which I stopped by the front desk and asked for the housekeeper to place one in my room. I returned later that night and STILL no toilet tissue in the room. The lobby bar is the only thing open until 11-1130 with overpriced drinks at $12. The kitchen area closes at 10 so you'll have to venture outside the hotel to find late night grub. Most restaurants in the area closes at 11. I received a coupon for the breakfast buffet since I was staying at the hotel. Buffet was great. I saw that there were people who came to the hotel to have breakfast and they had to pay for it.
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14 October 2017
Nice location. Only minutes from Union Station. Courteous staff, but didn't need them due to online check in and out, as well as room key kiosk. Food for event was the best I've had at a conference of the nature that I attended. Rooms are nice; clean, not too big and not too small.
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09 October 2017
The Hyatt is a large, newer, and clean hotel in a great location. The front desk staff were very friendly and allowed us to check into room early which was also clean. The bathroom was ok but had very low water pressure. The breakfast buffet needs to be streamlined whether it’s included or not. We got a bill for $25 each and the host said to talk with the front desk. I did and was handed a voucher, got back realized it for one only. Next I had to return to front desk and the next person said it wasn’t included. I waited for the original person I spoke with and she gave me another. I then had to fill out both vouchers and the whole process was way too complicated.
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20 September 2017
My husband and I stayed there for 4 nights. From start to finish we had a very pleasant experience. The Reception staff were very friendly and helpful. Room was clean and tidy, bathrooms were well equipped with fresh towels and if needed toiletries. Breakfast in our opinion was amazing, so many hot and cold choices we were very impressed. Centrally located. We walked to all the museums / monuments (we are walkers) however you can either cab it or bike it. None of the attractions are dramatically out of reach from this location. Staff are very pleasant and welcoming, Yes I would stay here again and will do on my next visit to DC!
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13 September 2017
I attended a small conference at the Hyatt and from the standpoint of the hotel services it was very nice. The lunch buffet provided by the hotel was by far one of the best I have had it any of these types of events. The conference room was quite nice and the staff as they moved around the room throughout the event where virtually invisible. All in all they provided a great venue and great service.
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08 July 2017
We Really enjoyed our stay at this location. Everyone was friendly and accommodating, especially Stephen-who answered all our questions and greeted us every time we saw him. The room was clean, quiet and comfortable. It was spacious for two people and had a refrigerator but no microwave. Breakfast was good, there was something different every morning. Quick two block walk to metro rail (unlimited pass was a must to navigate around the city) and a great little pharmacy/grocery store is around the corner (Harris Teeter). Capitol was a pretty good walkwouldn't have minded if it wasn't so hot. Overall great stay!!! We would definitely stay here again.
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13 June 2017
The valet was very informative and helpful. The lobby is beautiful and the staff at check are great. The roof top deck left much to be desired. The house keeping staff were very accommodating, providing additional toiletries when needed.
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02 June 2017
My room was quite comfortable. The location was perfect for the business I was attending. It was also nice being so close to union station. The staff was very helpful with whatever I needed.
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22 May 2017
Went to the bar for a drink and some snacks. The food wasn't bad but a little heavy. The drinks were good but small for the price. Overall nice for a hotel bar but I wouldn't seek it out over other places near by.
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02 May 2017
We chose this hotel for location and for the pool. Stayed two nights, each night going to the pool. Both nights the temperature of the pool was too cold. The pool is heated but was not warm enough to stay in more than a few minutes. The hotel room temperature could not get below 70 degrees which was not comfortable for all of us who like a cold room. After the first night we went to several museums and monuments, getting back to the room around 2:00 and the room had not been cleaned. We called and service was made on the room an hours later.
Overall the hotel was nice, room was clean, and the staff was very pleasant. The pool temperature being too cold and the room being too warm will prevent me from booking at this location again.response / report this review -
08 April 2017
Had a quick overnight stay on business travel. Clean room. Convenient location. Very helpful overnight staff. Would like to have stayed longer to enjoy the amenities, service and food. I'll be back.
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