Okay I've stayed in a lot of hotels in my travels around the world and I have to say I have never been so impressed with the service at this hotel. Phenomenal restaurant connected to the hotel amazing service staff going above and beyond to give you everything that you need. Perception is friendly and great willing to help you and specifically I'd like to call out the housekeeping staff which has kept our room in phenomenal shape day after day literally organizing to super fine details that I wouldn't do to my own house. The rooms are modern and Chic and have a balcony and the mattress is very comfortable. I will always be sure to check Kimpton Hotels at any of my destinations in the future they have earned my business. Let me State I have super high expectations and not only were these met and exceeded all at a very reasonable price.
Service was great! Location was nice for food. Rooms were okay. The killer was the sound carries from room to room. I had the pleasure of waking up to my neighbor snoring. Not what you want you spend over $200 a night on a room.
Fantastic customer service (at the desk, valet parking, in the restaurant..). Fun complimentary cocktail/social hour in the lobby each evening. Rooms are comfortable and the shower is very relaxing.
Nicest hotel I've started at in a while. Staff was super friendly. It wasn't busy so we got a room upgrade. Balcony was so nice. Free wine at 5pm. Location was great.
Love this hotel. We have stayed at another Kimpton in Savannah and it was nice as well. Parking is expensive but the valet guys are top notch. The Mexican restaurant next door is awesome as well. We ate there every night (3) that we stayed. When we were down eating we went up to the mezzanine level and played some games.
Comfortable, clean well appointed hotel in a nice location. Very friendly and considerate staff. My room was somewhat small with a small tv but bedding and bathroom fit a luxury hotel. Almost a five-star but just a few of the "little things" missing.
Everything you've come to expect from a Kimpton hotel.
Staff was exceptionally friendly and cordial.
Room was smallish but not to the point of being a deal breaker.
Complimentary evening wine and sangria and morning coffee is a nice touch.
The location of the hotel feels somewhat seedy. As soon as we stepped out of the hotel, we were immediately accosted by a number of homeless people. That seems to be an issue throughout the entire district.
Had the best week staying here. The staff and management could not have been friendlier! My room was super clean and the hotel was a short walk and ride to all the places I wanted to visit. Excellent food and service at the restaurant, too. I highly recommend!
Their attempts to be chic and modern have gotten in the way of their hotel operating functionally. Their shower is awkward. Bathroom door is inefficient. Everything looks stylish, but doesn't function too well. Their beds are very small. The sheets don't fit the small beds which is weird. For the price you pay, there's no free parking or wifi. The saving grace is that their staff is very accommodating and that it's a very visually appealing hotel.
Very nice hotel in the gaslamp district. Clean rooms but a little small. Nice rain head shower and bathroom. Great service with complimentary coffee in the morning and wine in the afternoon. The pool and gym were a little lacking but not a huge deal for me.
I love Kimpton hotels. This one is stylish, comfortable and fill of amenities (fruit-infused ice water, great food, pool). The staff is fabulous. My complaint for this location is that it's hard to get the valet's attention because the street is always so full.
Concurrently located between the Gas Lamp District and Balboa Park, room was really nice and very clean, and staff is super friendly and helpful. I don't usually splurge on spa treatments but we decided to get 90-minute massages and omg they we so relaxing. I would definitely stay here again.
first time here. we loved it. The grounds and hotel itself are all gorgeous and well maintained. it is an elegant resort with beautiful, large, well appointed rooms. Check in was the only weak spot here, as the staff was not very friendly. The valet was awesome, as was housekeeping.
Cool joint. Super hip and great atmosphere. In a great part of town Let me remind you, this is a major city and that comes with some homeless folk but the hotel does a nice job managing them. Funny bartender.