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Added by Jopie, at 21 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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22 December 2017
I live locally and have stayed in several hotels for leisure and business. This is, by far, one of the best I have ever stayed in. The rooms were clean, up-to-date, and well maintained as was the property itself. The staff were all extremely helpful and friendly. I would put this hotel on par with or better than the Waldorf Astoria and Ritz Carlton. My stays here have always been top notch and impressive. I highly recommend, especially for couples staying in the area. They also have a very competitive military rate for military families.
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13 December 2017
Beautiful resort and hotel. Very well-maintained room. The bed was awesome. 65 inch flatscreen TV. Awesome pool. What's there to complain about? Nothing!
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04 November 2017
Clean, comfortable and inviting atmosphere. Only 2 complains I had was the sink was clogged and never got fixed and the shower first day was cold. So next day I ran the shower for 10 minutes assuming that they might have fixed the shower. 10 minutes later it's still cold. Being a hotel owner myself I tried it on cold side and the water was nice and hot. Somebody might have put the eschectun plate backwards. Room number was 6043. Other than that everything was great.
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02 November 2017
Magnificent settings and landscaping! Impressive lobby, good beds and pillows. Need some attention to details specially for the rate this hotel charges. Some light fixtures and the telephones were not working. Packing of the shower doors were broken and the drawer’s doors don’t close. Employees were super attentive and response was immediate.
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25 October 2017
I am a long time Marriott customer. I have achieved life time platinum status and am a member of Marriott’s Ambassadors club. In over 1500 nights with Marriott I have not experienced another Marriott property this poor. Save yourself time and energy, and stay at the neighboring Ritz. Every stay I have had at that Ritz has been great!
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22 October 2017
I was here on a weekend trip at The Truth About Cancer Convention. Wow! This hotel was fantastic. The view was stunning, the gym was top class with more machinery than some membership gyms, the rooms were clean, beds were comfy & the food choices were extremely healthy. 5/5!!
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13 October 2017
Excellent hotel. Polite and meticulous cleaning staff. Downright palatial lobby. Excellent in-hotel restaurants (Whisper Creak Farm Kitchen was particularly fantastic). Gorgeous grounds. Fantastic lazy river pool. Very attentive staff. Very comfortable and well-appointed rooms (large bathrooms a big plus). All in all, fantastic hotel experience. Would recommend.
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07 September 2017
I was here for six nights during a conference and it was an amazing experience. The rooms were impressive and the JW Marriott Suite that I visited had breathtaking views, especially during sunset. The catered food was a bit salty but the friendly service made up for it. I highly recommend spending the day at the lazy river pool.
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06 August 2017
Nice hotel just don't leave anything fragile in your luggage with the bell people. They broke pretty expensive laptop we brought for a conference. We sure told the gal to be careful with the lap top in the bag. When we got the bag back, we carried on as usual to the airport. We handled the bag carefully, never dropped it, but when we got to the airport, discovered that the screen was completely shuttered. We called hotel back the next day and sent them pictures. After two weeks of "investigation " they told us nobody dropped that bag, they asked everybody-- like any bell clerk would admit to it.
The lap top contained a lot of sensitive data that was highly needed and was mostly lost.
JW refused to take any responsibility. They are not accountable for anything. They are just another institution that is relying on its past reputation.response / report this review -
04 June 2017
Top notch. This property (shared amenities with The Ritz), has it all. Close to many Orlando attractions, great restaurants, and a lazy river! It is higher priced than many if the surrounding hotels, but you will be hard pressed to find a better on resort experience.
The eateries feature farm to table selections; many of the items grown on property. They even have their own craft brewery on premises.
This is a good place for families, and has crafts and activities for the little ones. Did I mention the lazy river?response / report this review -
22 May 2017
Very nice property, lobby and meeting room. Did not stay in any room so cannot elaborate on that part. Good service at front desk. Good parking facilities. Nice public areas.
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15 May 2017
Best service ever. Was a bit crowded but it was also mother's day weekend. Good food with reasonable or expect prices for a resort. Loved the lazy river and pool area. Everything was clean. Rooms are up-to-date and comfortable. Would def stay here again
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10 May 2017
This was an amazing hotel. Great rooms, pool, lobby!!
I would have rated it 5 star except that the day we arrived, we were out at the pool and construction was being done on the building. One of the construction guys was very loud and obnoxious. He was singing loudly and shouting fowl language. This took place on and off every 15 min or so for the two hours we were outside. I think we would have stayed our longer had he not been doing that. The construction noise was bad but really not concerning, it was the construction worker that made it miserable.
We mentioned it to a hotel worker but it continued to go on.response / report this review -
28 March 2017
I stayed at this resort for a work conference overnight. The hotel room was a double queen, I thought the beds were very comfortable. The room size was average. The bathroom was nice although the stall shower was a bit small. The room did not include complimentary coffee which was disappointing to me, since I like to drink coffee immediately after waking up. We used multiple conference rooms which were all nice, the hotel is massive with tons of space for social events. We ordered late night food from the bar one evening and it took a long time but the pizza and wings were good. The pool area is large with a lazy river, it was mostly full of families, lots of kids. The pool bar and food service was fast and yummy. Great experience overall.
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