• Delete
  • Edit

About

Hotel 309 is a lodging, located at 309 W 14th St, New York, NY 10014, USA. They can be contacted via phone at +1 888-309-4683, visit their website www.hotel309.com for more detailed information.

Location :
309 W 14th St, New York, NY 10014, USA
Added by Jopie, at 13 October 2016

Add missing information

Add email
Add business description
Add Social Media
Add Products and Services

13 Reviews

  • Ed2 Dd31
    21 December 2017

    Good cheap hotel if you get a deal. No elevator so try to get a room on the lower levels. The shared washroom was never occurred so no problems there. Beds where good too.

    response / report this review
  • Lidia Bedard
    12 December 2017

    The hotel is in a prime location.bonus, i found parking right in front for free on the weekend. now, once inside the hotel, the overwhelming odor of pot was a bit disgusting. Check in was good. The room waa sketchy, worn out, and you can hear the conversations of people on the street. However, the sheets were clean and the beds were ok. And, it was cheap. So overall, if you're looking for a cheap stay, this is ok. If you're fancy, go elsewhere

    response / report this review
  • Miss Chen
    07 November 2017

    Staff are very friendly and helpful. More of a hostel setting. Easily accessible by train, bus and taxi. Kitchenette available but with shared bathroom that is always clean

    response / report this review
  • Richard Trinidad
    19 August 2017

    WARNING!!! HAZARDOUS!!!
    Do not use this Hotel. My room was infested with bed bugs. Pay extra and have a safe place to stay. 😡😠☠💀

    response / report this review
  • ROB TURN
    01 July 2017

    For the price I guess it's not too bad. It sucks there's no elevator. So if you have a lot of luggage be prepared to get your workout on. Five flights of stairs and ten bags is not the business. The gentleman at the front desk did help so that was cool.

    response / report this review
  • Chris Currie
    22 June 2017

    Not the best hotel at all, however the price is reflective of that considering the location. I live in NJ and just needed a cheap place to stay for a night and so I really had no choice.

    If you're alone this place seems fine. If you are looking to really budget and have a hotel in a great location this is fine.

    Although not "dirty" my room didn't look the best. The kitchen area could use a better cleaning which is probably the worst place to be dirty. The "lobby"/concierge area looked pretty unwelcoming.

    All in all with a tight budget you can't really beat this place. The price you pay is what you get and you should not expect much. Just go in, sleep and wake up.

    response / report this review
  • Brendan Franklin
    18 May 2017

    Great low cost hotel, the staff have been really friendly and helpful, helped us carry our big bags up to our room.. Really cool area, less touristy than other places we have stayed in the city, the outside lounge area is great, the free breakfast is a great way to start the day..

    response / report this review
  • Megan McGinn
    15 May 2017

    This is a smelly place with awful customer service. First, they double charged me and 2 weeks later I have not received a refund. Secondly, the hotel called me to say I had left my passport there, and I attempted to call back so that I could pick it up. No one could answer me whether they had the passport or not. Jay, the "manager", finally told me that the staff threw the passport away as he was laughing about it. He then hung up on me, saying to call back on Monday. I am furious since my identity could be stolen and jay is acting like it's not his problem. You're going to hang up on me??? I should sue this awful place.

    response / report this review
  • Jamilla Diallo
    01 May 2017

    Horrible experience.The pictures on their website are misleading. The hotel does not look that good. I arrived and rang the doorbell but had to wait outside for 15 min in the rain before someone buzzed me in. The front desk guy was rude, he did not even say hello or apologize for the wait. He asked for my ID and credit card.When he was done, he just threw them on the counter without a word. Then he told me my room was on the fifth floor with no elevator. I had to climb the stairs with my luggage. The room was dirty and the window wide open, even though it was a cold day. The sheets and covers were like rags, and the pillow and mattress uncomfortable. The heater in my room did not work.When I tried to call the front desk, no one answered.I was shivering all night, their so called blankets were so thin they were no good. I did not know I had to share the bathroom. It was ridiculous having to take your key and put your shoes on to use the toilet. The bathroom was nasty, as was the breakfast lounge. I came in and found two girls sitting there smoking. There was an open bread loaf on the counter and bread crumbs all over the floor. It was so nasty I did not even eat. When I told then the heater in my room, the staff was rude and would not help. The manager had the nerve to ask me what country I was from. He was the rudest human I ever saw.Do not waste your time and money on this dump.

    response / report this review
  • Shyam Sankaran
    26 April 2017

    Very nice team at the hotel, located 10 mins from most attractions. Affordable

    response / report this review
  • Katie Navarette
    15 April 2017

    Small but big enough. Decent price for the area, clean, good service.

    response / report this review
  • Melanie Donny-Clark
    16 December 2016

    Great location, comfortable room. There was a lot more space than I expected but the blankets were a bit scratchy. There is no elevator so make sure you are comfortable with lots of stairs.

    response / report this review
  • Louie Katsaros
    20 October 2016

    this place is a dive, the web site displays nice rooms decorative and cozy. trust me its like a roach coach motel, also to mentioned scummy. save your money an be vigilant and do not be deceived by pictures that are posted.

    response / report this review

Rate & Write Reviews