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Added by Jopie, at 10 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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27 December 2017
The modern decor made the stay more comfortable. The breakfast was not a big deal. The eggs were a little runny but other than that the stay was great! Plus, the staff were friendly!
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21 December 2017
Great place to stay. We've been traveling to Dallas for 6 years now and this is the best place so far. Parking great, front desk check in great, soical hour fun, extra activities for family so so nice, and perfect for walking anywhere downtown. We'll be back in six months!
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13 December 2017
Nice choice. They assigned our room for disable people when my fiancé was recovering from severe illness. It was near the city center, so I can go to my conference either by walk or by the DART. The DART station was also close to this hotel. One disappointing fact that grocery markets were not near this hotel if you did not rent/have a car.
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08 December 2017
Stayed at this hotel for a long weekend while visiting family in Dallas, and overall it was a pleasant experience. The room was very spacious (king corner suite) and the bed was super comfortable! Service was quick, friendly, and efficient. My kids enjoyed the indoor pool, and I love having a fridge, kitchen sink, etc in the hotel room. Free breakfast was not gourmet by any stretch but it was free hot breakfast - can't complain.
My only reason for knocking off one star is that the glasses in the kitchen next to the ice bucket were dirty - VERY dirty - and there were crumbs on the kitchen floor, when I pulled out the sofa bed there were crumbs and trash beneath the couch and on the mattress, and there were no sheets or extra pillows for the sofa bed in the closet - I had to call down to ask for them. Of course they arrived in less than 10 minutes so not a big deal at all. The shower had some black stuff (lint? I don't know) stuck on some of the walls and the bathroom sink had what looked like toothpaste stuck in it as well. The room as a whole could have been cleaner overall, but it wasn't awful by any means.
The $24/night valet is pretty common for all downtown hotels so I didn't mind paying it (you have unlimited in/out included), but make sure you call down/text for your car at least 30 minutes in advance because the valet station was understaffed all weekend and that was the minimum time it took to have my car pulled up.
Overall good experience. I would stay here again if in the area. The price wasn't too bad w/points as well.response / report this review -
15 November 2017
Dallas downtown Homewood Suites was pleasantly surprising in its size and service. Spacious room and large. Breakfast area. Suttle service within 3 mikes was great in the rainy morning.
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26 October 2017
Amazing hotel. Amazing staff. Amazing location. Loved every second I was staying at this hotel
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15 October 2017
The staff was very friendly, knowledgeable, and professional. The room was awesome. The location was great with easy access to transportation and restaurants.
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13 October 2017
Do not book with this hotel. They are very unprofessional and rude. I booked at room with them through Expedia and because of an emergency I wasn't in town to stay nor was I able to call and cancel. So after being charged for the room I called to speak with a manager. The front desk transferred me over twice to no one. The third call I made they told me to call Expedia, because they couldn't help me. Today the manager called me and said even though my booking didn't hurt their room sales, I still can't get my refund. All cocky like, what type of customer service is that. Rude hotel staff.
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03 October 2017
Bob - just impressed with your responsiveness to all of the reviews - my hubby and I are bringing our 5 adult children along with 2 plus girlfriends the night of November 4th. I'm a Diamond member and have booked 6 rooms - Corner King Suites. I would like to chat with you in advance of our arrival or someone on your staff to ensure an special customer experience - my niece is getting married and her reception is at the Belo Mansion which is .7 miles from your hotel. Would appreciate connecting prior to our arrival. Thank you - Lynette Weel
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31 May 2017
Absolutely loved my stay at this Homewood Suites. Has everything you need with location being a huge plus as well. Comfortable rooms and great staff. Your needs will be in good hands. I will revisit.
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23 May 2017
The staff was awesome including front desk, valets, breakfast area, and maids! They all went out of the way to provide the best! Rooms were quiet and recreation areas awesome indoor swimming pool, pool table, and indoor basketball hoop! I will be staying there next time in Dallas!
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22 May 2017
I booked two rooms at this hotel for May 12-15, 2017. After finally checking my credit card statement, I found I was overcharged $208 for my stay. Immediately, I called the hotel to discuss the issue. To my surprise I was greeted by a very rude front desk employee named Alexandria. She refused to fix the issue and honor my email confirmation amount. I've wasted thirty plus minutes of my life dealing with this inconsiderate, rude and condescending individual with no results. Only a partial refund was offered despite having a written receipt. To quote Alexandria "I don't see what the big problem is". Apparently, overcharging people's credit cards without their permission is not a big deal at this property. This Hilton honors member will never stay here again.
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23 April 2017
Very easy to find. I like that you have to use your key after certain hours to have access to the lobby. Was greeted by hotel staff including the patrolling security (just doing his job not alarming or need of worry). Everyone had smiles and the room was clean, big, with a kitchette and a view of downtown Dallas. Bed was comfortable and room has a separate seating area to just watch TV or have the option instead of just the bed. Doesn't feel like a hotel, perfect for a longer then normal visit.
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17 March 2017
This place is an oasis within Dallas. The rooms are very nice and big, the beds are so comfy, you get daily vitamins, and you get to workout at Cooper Fitness Center! There's a great outdoor walking track too. The staff is helpful and welcoming Basically we love staying here!! Do yourself a favor and book your stay :)
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