Fairfield Inn & Suites by Marriott San Antonio NE/Schertz
5008 Corridor Loop Rd, Schertz, TX 78154, USAAbout
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Added by Jopie, at 26 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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18 November 2017
This is an incredible place to stay, and my family will always continue to return. The circumstances which led to us needing to stay here for 4 nights were unfortunate (plumbing main line break). When I was telling the desk clerk Ashley about the reason we are staying, she was incredibly empathetic and so very kind to me. When we arrived Ashley was working the desk, and she remembered the conversation we had when I was making reservations. The staff here is awesome, rooms are impeccably clean and hotel is very well kept. If you are looking for a tremendous place to stay in Schertz, TX consider staying here, and they will treat you like family!
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15 November 2017
Great room and service. Would recommend staying here. Breakfast is on the average side. Accommodation is very price reasonable.
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27 October 2017
Great location with easy access to hwy 35. I am a repeat guest at this property and it is quite responsive to mobile requests as well as recognizing Marriott Rewards Status. Their breakfast is Great, other amenities include outdoor heated pool which is great for a cool evening, a spacious fitness center with cardio / weights, and large amounts of secure parking with nearby restaurants that are open late. I highly reccomend booking a suite (worth its price) and its very spacious. Great for families or travelers that need to study / catch up on work, i found myself to be very productive during my stay! Thanks again for a wonderful experience Fairfield Staff!
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18 October 2017
Quiet and clean. Quick one night stay with my daughter. Great front desk staff and wonderful breakfast.
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18 October 2017
Ashley has been AMAZING! If everyone gave this kind of service and showed an interest in your customers, no one would stay anywhere else. Breakfast is above average. Rooms clean and spacious. Great find!
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10 August 2017
I can see why this location has so many awards! The customer service and overall "friendliness" here is impeccable! They've got a pool, hot tub, fitness center and free breakfast! The emenities were all very clean. The only thing I would suggest, or wish was a little better is the breakfast..NO BACON :( Also, the eggs were a bit runny. But, everything else was above and beyond, even for a Marriott property. Anytime I'm back in the San Antonio area, I'll be staying here!!!
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20 June 2017
Not gonna lie. After all of the reviews I read I thought I was going to have a much better experience here. The customer service was great but the actual rooms were a disappointment for two main reasons. The first being their outdated toilets. We stayed in three separate rooms and all three rooms had toilets that were difficult to flush. I confirmed with the front desk that the toilets are the same in every room. At first I thought the toilets just didn't flush but then I realized you have to press down really hard on the handle and even then I kept having to lift the top and play around with the handle to get it to flush in all of their bathrooms. Lastly, we bought pizza that we left on our desk for a few hours. Bad idea. Apparently they had an ant problem in which ants were everywhere and all over the desk. We killed as many as we could and threw away the pizza but it was gross. We let the front desk know and the switched us to another room and gave us extra Marriot rewards points. We switched to a second room in which the toilet was having issues and not working. There was no one on-site that could fix the issue so they had to switch us to a third room!!! The person that switched this room was unaware that we had already switched rooms until I made a comment about it. Overall the rooms are nice and the customer service was great. But the standard, hard to flush toilets and ants made our stay not so pleasant. They obviously are trying to get around fixing their toilets. We stayed in three different rooms and all three had a metal handle that was hard to flush and a toilet bowl that was slow to refill. I'm would give 1-star but you could tell the employees were only doing what they could with what they were given and genuinely wanted to help. The physical hotel was the issue and not the employees.
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31 May 2017
Great location! Near natural bridge caverns and restaurants. The hotel staff was friendly. The hotel was clean, and the breakfast was amazing. We will definitely stay here again.
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23 May 2017
The quality was great. Towels were supplies as needed and the pool was clean. The wifi is easy to access too. No problems at all.
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10 May 2017
Checked my daughter into her online school's STAAR test for the day. Super friendly staff at the front desk were very polite and engaged my 11 month old son while we waited to get my daughter into the testing room. Clean areas everywhere we walked. Friendly staff greeted us when they came by. I was very impressed.
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01 May 2017
The hotel has good breakfast ready to serve at 7 o'clock in the morning to 10 o'clock in the morning. Very comfortable beds always made when you come back from a trip to somewhere. Would go there again next time I'm in San Antonio
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02 April 2017
We were immediately upgraded a suite, which was really nice. Clean, comfy rooms. Well supplied. Helpful staff. The only somewhat negative is the living room tv kept losing signal but we weren't too bothered. Overall great place to stay.
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