Name: Bill Smith Auto Parts
Address: 400 Ash St #100, Danville, IL 61832, USA, US
Telephone: +1 217-442-0156

Bill Smith Auto Parts is a car dealer, located at 400 Ash St #100, Danville, IL 61832, USA. They can be contacted via phone at +1 217-442-0156, visit their website billsmithauto.com for more detailed information.

Location :

400 Ash St #100, Danville, IL 61832, USA

Contacts :

Added by Jopie, at 06 March 2013

Monday 7:30 AM – 5:00 PM
Tuesday 7:30 AM – 5:00 PM
Wednesday 7:30 AM – 5:00 PM
Thursday 7:30 AM – 5:00 PM
Friday 7:30 AM – 5:00 PM
Saturday 8:00 AM – 12:00 PM
Sunday Closed

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Michael Large

14 December 2017

We always have a good experience with this group, easy to work with and they get parts to you quick.
David Pluger

21 November 2017

Fast delivery ,very good customer service. Thanks
Brittany McCann

03 October 2017

I've been a Bill Smith customer for a couple years now and have been continuously impressed with their customer service. I've recommended Bill Smith to friends and they have all had a great experience as well.
Miguel Cano

29 September 2017

Worst place to buy parts online had a price and after a question for the part rise the price $300
Scams Bad service stay away
FY M

23 September 2017

Buyer be aware and inspect before your purchase smooth talkers.
Our business purchased a motor for $950.00 from Bill Smith Auto parts. We are in Colorado and seller is in Illinois. It took a while to get that motor. On arrival motor was put in a car and we found that motor was not functioning properly.
Called salesman Keith in June 1st week informed Keith again he assured that his motor is good and we should get a second opinion. Which we did. Called him in July and he said he will resolve the issue. Never heard back from him. Called again in September he completely denied that he was never informed about issue. Talked to his manager Todd he said the same thing and refused to help us with the motor.
Now we feel that we were intentionally mislead to lapse the time and the seller knowingly sold us a bad motor. We feel that seller defrauded us and purposely lead us on and finally brushed us off.
Out of State buyers watch out. Do your home work. Inspect the product.
We got burnt we do not want any other business to get burnt.
UACI
Michael Behm

10 July 2017

I ordered my part from san antonio texas, and it showed up within a week in good working condition. And at a great price. Thank you for all of your help.
Samantha Harden

01 July 2017

Needed a refund on a part bought there. Things went smoothly.
Blake Mann

20 September 2016

Very prompt and professional. A thanks to Coty for making my job easier.
Brady White

30 March 2016

I ordered or received opposite side mirror by mistake and they immediately helped me trade and get the right part!! Will definitely order more parts here!!! Thanks!!!
Ted Greene

29 January 2015

Location, staff, and prices are outstanding. I work in the automotive business and exclusively use BSAP when it comes to my own vehicles. I highly recommend to anyone looking for used parts. Great quality every time.
Marc J. Goldberg

04 December 2013

I just bought a front seat for my Acura and have never been treated so well by an auto yard before !! Jon was professional, extremely fair and nice to do business with. I would gladly become a repeat customer !!!
Drew Lubiniecki

13 March 2013

After 7-8 weeks of waiting for a part, I finally received the WRONG part. The manager would not even listen to my complaint with the company. Instead she interrupted every time I would try to talk to explain myself, frustrating me even further in this matter. All I wanted was for them to pay for return shipping because they sent me the wrong part, especially after waiting almost 2 months to receive the wrong part (of screw ups in shipping on their end). This has been the worst customer service I have ever experienced. Here is what happened. This company messed up my order twice. First they sent it to the wrong address, a month later the part returned to Illinois. I called and I was informed that they were going to reship it. I call 2 weeks later, and I am informed that the part had been sitting in a warehouse lost and they were going to reship it. Finally when I got it, the part would not fit because they sent the wrong part. The manager 'Michelle' is trying to tell me that it was my fault. I disagreed because I reviewed my order before placing it, as I always do. The thing that made me most angry was trying to get help from management. The manager 'Michelle' would not let me finish a single sentence without interrupting me. I could not get a single complete sentence in. Good luck everyone else if you have a problem with this company. 10 thumbs down for this company.