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Added by Jopie, at 04 March 2014
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12 Reviews
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20 April 2018
The hotel is close to the main street and the Carmen beach. It's so nice to walk up early and walk to the beach waiting for the sun rise. There are very few parking lots for us so we can not get one. If you arrive the hotel at night, you might need to park your car blocks away. We have reserved a tour in Cozumel so it's a pitty that we can't join the breakfast. It's a nice and clean hotel but quite noisy at night because of the bars nearby. The manager is polite and a lock on the gate so he takes care the people coming in side.
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23 October 2017
Bare minimal, no TV, open to the air, hammock in front, small safe, small fridge, close walk (2min) to 5th avenue, close to all the good restaurants. Good hotel if you want to save money. They require $100 deposit per room at check in. Or you could just leave your ID with them. Have fun in playa del carmen.
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14 October 2017
está bien para el precio, pero dos de los dÃas que estuvimos aquà no habÃa agua caliente, el estacionamiento en realidad es la terraza de al frente que sólo tiene espacio como para 4 o 5 coches máximo (no es techado, lo único que lo separa de la calle es una soga) y como polÃtica del hotel se debe dejar la llave del auto en recepción, si no estás de acuerdo con esa polÃtica no puedes estacionarte ahÃ.
El desayuno "continental" no incluye huevo, solo pan, cafe, yogur, cereal y jugo.
No se admiten visitas para los huéspedes.response / report this review -
08 October 2017
I am sure the majority of people have a fine stay at Hotel Barrio Latino, however we did not. Hotel Barrio Latino was the most expensive place we booked on our trip to Mexico and also the only hotel that made us pay up front with the disclaimer 'no refunds' (probably should have been a red flag). We booked for a single night several months in advance. About a week before we were going to be staying there we decided we should have two nights in the area so we aren't as rushed and decided to book a transfer. We sent an email to request that an extra night was added to our original booking and to enquire about the pricing of the transfer. We received an email back advising of the transfer price (from Cancun airport return $110usd) and that to add an extra night we would need to make a new booking through the website.
So I went to book through the website and I had trouble selecting the correct date we would like. After trying for some time I believed I had gotten it all locked in and paid for an extra night. As soon as I got the confirmation email I realised the website had elected that very night for us to be staying there instead of the night we wanted. At this time it was 10:41. I immediately sent an email requesting this be cancelled and credited to the correct night/cancelled and refunded so we could book the correct night. This was sent at 10:43.
I did not get a reply that night or the next day. The following day I sent another email requesting the same and to book the airport transfer. I received an email back telling me I made a mistake and they did not give refunds and I would need to pay again for the night I wanted. I responded explaining the problem and how I took steps to rectify the issue as quickly as possible.
I received another reply telling me that as I sent my email requesting the cancellation so late at night they could not have sold the room to anyone else and held it for us. The hotel offered to upgrade our current night to a more expensive suite. I responded advising the time gap between me booking and cancelling was 2 minutes so it was very unlikely someone else tried to buy the room at that time and got turned away. The hotel responded advising this was their final email and they would not be crediting the payment back.
Ignoring the fact that it was their website that wouldn't let me select the correct date, I made a mistake and attempted to remedy it as soon as possible. This mistake came through trying to give the hotel more business through booking and extra night ($62usd) and a transfer. The hotel would not have lost any business by transferring our night to the correct day and would have gained more as we would have booked the transfers.
We also received an email advising hotel policy is to take a deposit of $100 in case of damages. It also said if you did not advise the hotel that you would be checking in after 7 then they may give you room away. We did not need to do this anywhere else. In the end we did not stay at the hotel at all and lost $120usd. We also received emails after our 'stay' requesting we leave them a good review. Don't book here. There are many hassle free and cheaper options available.response / report this review -
31 July 2017
simple hotel, room plus bathroom, for the right price. Air conditioning and ceiling fan kept room cool. Friendly staff managing the gate and giving advice on shops, trips and tours. Room cleaned and breakfast every day. Away from resorts, close to the beach, old part of town, great restaurants (starting at affordable). Walking to tour operators, ADO and colectivo, banks, groceries. Internet was fast and reliable, on multiple devices. Safe and small refrigerator in-room.
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16 July 2017
Very attentive & friendly staff. Clean & comfortable
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17 April 2017
Everything you need! The rooms are simple but have everything you need including a fridge. The nice sitting areas in front of each room are a bonus!
The location is awesome, very close to the beach, strip, ferry and tons of great restaurants. We will return!response / report this review -
12 April 2017
Great staff and location. It's a short walk to the beach and all touristic sites.
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30 March 2017
Excellent service. Près de la plage, de la 5e avenue, de la station d'autobus, de Walmart.
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14 December 2016
We had a unique experience.
Quality/price and the owner is really nice and helpfulresponse / report this review -
03 January 2016
Gem of a hotel for a great price. Fantastic location and service.
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11 March 2014
My bf and i were on a tight budget kind of travel but we did'nt wanted to go on a all inclusive tour, so we were staying at the Barrio Latino hotel. The staff is SO nice and the room are realy clean! Each room have a hamac covered by a roof, where we enjoyed on or two rainy night. You have a prefect little breafast: a sweet bread, a very good marmelade, some yogurt, cereals, cofee and pinaple jus! The hotel is super well located, walking distance to the collectivo, the ADO bus station and of course the beach! This is perfect for travellers! (Don't miss Akumal and Coba)
(BONUS: You can enjoy the compagny of two cute little dog at the hotel! Bruno and mafalda are so cute!)
Excusez mon anglais!response / report this review
