This is a really good place to stay right in the heart of downtown Toronto that is really inexpensive, super clean, tons of bathrooms on every floor and the whole downtown is at your feet. If you are planning to stay in the city long term or you are looking for an apartment, you can stay here for an entire month for as little as $750 tax free. It is one of the best summer deals in town. And, this residence is just one of many at the University of Toronto that offer similar cheap deals. You can also buy tickets for an all you can eat breakfast for just $7 during your stay.
The hotel itself deserves a 2.5 star max, I booked it for Saturday and arrived in Toronto around 2 am on Saturday, after calling the hotel and confirmed with the front desk that I can check in early with no additional charge. I went in my room and it was freezing with AC turned on, after turning off the AC, it took half and hour for it to return to room temperature. The next morning, I went to the office and told them about last night's situation and was forced to pay for an extra night or else I cannot stay for Saturday, (because they counted the 3 am - 10 am stay as one night). This was absurd as it goes against the front desk's words, since the girl was nowhere in presence to back up my story, the other girl in the office did not try to call her supervisor or attempt to do anything, instead, I just paid for the 2 nights in full payments. I left feeling frustrated and being lied to, they told me the front desk did not know what she was doing, I am charged for another person's mistake, and that person is representing the face of the New College Residence. I sent a complaint email immediately after (June 2017) and have not received a response since (a month passed). Absolutely terrible customer service and hospitality, too bad there is not a negative rating scale on here because they do not have the potential to serve future customers. I will definitely not go back to it again, still in the process of seeking a partial refund or an answer.
Pro - I stayed at 45 Willcocks/New College III building. GREAT STAFF! central location (510 streetcar stops right outside the door, a few minutes to Spadina TTC station, near main streets: Spadina, Bloor, Yonge, Bay, Queens Park), cheap accommodations (cheaper than Massey College where I usually stay who went up on their rates), quiet in summer months so you don't have to share bathroom/showers with a lot of people (at least not in New College III); FREE internet access via wifi or ethernet (free if you have your own cord, but $5 to rent one from them); access to kitchen/fridge (if you want to cook or store leftovers)- tv is also in that room; laundry room on each floor; study rooms are available if you need them; cafeteria in the 40 willcocks building
Cons:
1) extremely small rooms (I guess I was spoiled by the room plus sitting area offered at Massey College just up the street)
2) ethernet streaming buffers frequently (annoying when watching news or movies)
3) The towel that's provided is only a little bigger than a hand towel so BRING YOUR OWN! You only get the one - no face towel.
4) Beds are firm so you may need to use 1 or both blankets as a kind of mattress cover/cushion so BRING YOUR OWN blanket. If you like firm beds, you'll be fine.
5) breakfast only in summer (no lunch or dinner on site except for summer camps), but it ends at 9:30am not 10am as I was told - buffet style $9, but I don't think there's a lot of hot options
Lived here for three years (2004-2007). Finally I brought my wife back here and she loved it too. Only downside during summer is that they can't turn on AC until end of May (by law).
One of the best places on campus to study and eat lunch. many events are held here for students including puppy therapy. Its my go to place evry time im on campus.
Pretty nice accommodations as far as residences go.
Basic and very functional but better than a lot of UofT residences
I lived in a single room during the summer months as I was working in the area. Very convenient location in terms of walking distance to Chinatown and to the subway station. The dining hall is pretty good too. Close proximity to the Athletic Centre which is also a plus. But it's also right by Spadina so you can hear the cars passing by.
Not a fie star experience but you get all your money's worth without having to compromise on a quiet and peaceful environment.