The staff was very helpful. They kindly accepted a room change request upon arrival. The room was clean and tidy. The only thing that could have been improved is have complimentary water! But I guess that's all part of the business nowadays!
This hotel is located on the end of downtown, Calgary. Rooms were all updated and modern. Parking is FREE with your stay which seems like impossible to find anytime you stay downtown. breakfast in the morning is also included and it is a full breakfast - eggs, bacon, sausages, cereal, oatmeal, toast, pancakesawesome. The gym definitely needs some repairs/updating. Overall, I would recommend this hotel. --staff were extremely friendly as well.
Clean rooms, nice complimentary breakfast and friendly staff made the check in/out easy. Quick walk to Beltline and Downtown areas. Would stay again when in the city.
Was not super impressed. Good breakfast, terrible location. Maybe because we went in an offseason but none of the stores around we're open and they got our room mixed up. They did try fixing that however not a great place for kids as there's nothing for them at this hotel. Booked through a friends and family website that stated there was a pool and a hot tub. Won't stay at this location again. This review does not reflect all other Holiday Inn experiences I have had just this location.
This hotel was good value for money, with parking, WiFi and breakfast included. The room was spacious and clean with everything we needed. The location was handy, though being downtown almost everything is closed on Sundays so bear that in mind. There was quite a bit of noise both from within the hotel and from outside, but otherwise I couldn't fault our stay.
The room we stayed in was clean and very nice. The staff was attentive and nice as well. We stayed two nights and our stay was as good if not better than I expected it would be.
Good downtown location. Friendly staff. Room was nice and clean. Upgraded to a king executive room which was nice and big. Breakfast was good, standard holiday inn express breakfast.
Good service. Housekeeping was fast and effective at responding to calls. Room was clean and modern. Complimentary breakfast was just what you needed, plenty of options, good grab and go. It was equivalent to going through a mcdonalds for breakfast. Only con was the location, the rougher side of downtown Calgary. With the abundance of possible shady characters, you would think the hotel would spring for security. There was no security whatsoever. No key required for stairs or elevators. And there may have been incidents already because they had a list of precautions for guests like "call front desk if someone knocks and claims to be an employee". Pretty scary! Also the underground parking has a steep incline at the entrance, hazardous to low cars!! Otherwise very good stay considering the price.
The location seemed to be a few blocks into a rough part of town. We'd heard how clean and well-kept Calgary is, but didn't get to experience that until walking a few blocks toward the center of town through littered sidewalks - trash, discarded clothes, etc. We were also warned we should park in the garage to avoid having the local homeless "investigate" our car. The suite was comfortable enough - the bed was amazing - but the door didn't have any level of soundproofing (it actually had to be pulled against the latch to set the deadbolt), so we heard everything going on in the hallway. We could even hear goings-on in other rooms, and neighbors' conversations echoing on the balcony into our room. The front desk staff was very friendly and accommodating, and found us a slightly quieter room for the rest of our stay. The breakfast was fantastic, though - great variety of both cold and hit foods. Overall, not a bad place to stay for the price point, but I think we'll spend the extra few bucks and stay a little closer to the center of town next time we visit.
Stayed in one of the updated King suits. Bed was extremely comfortable as was the couch in the separate living area. WiFi was spotty and only worked sometimes, continental breakfast was good. Would stay again
Good location, but elevator noise carried into room.
Great room. Great service. Breakfast was excellent. Very clean and comfortable.
Good value for a downtown hotel, clean rooms friendly staff.
This hotel is located on the western side of Downtown Calgary. The nightly rate is quite affordable considering its location. If you are a foodie, this hotel is also surrounded by multiple restaurants.
The hotel room we got was clean and spacious. It also has a microwave, a small fridge, and a coffee machine. If you're wondering about the WiFi, this hotel has a fairly decent internet speed. The room also has an ironing board and a clothes iron.
The reception staff was very friendly.