This was my second time staying at hotel arts, and it was a great experience. Had a complimentary upgrade. The room was large, modern, very clean, and quiet. Walking distance to many restaurants and cafes from the hotel. Would definitely stay again on future trips to calgary.
We recently stayed at this hotel for an event at the bmo center and it was great. The staff was friendly and always willing to help us out. The room was clean and bright and organized! The bathroom large and clean. We truly enjoyed our stay. The only complaint we have is the shower head was wonky and hard to adjust. And the temperature of water truly unpredictable.
The hotel venue rooms are absolutely gorgeous and spacious. To my surprise they had provided coat rack for the meeting I had attended there and had very lovely refreshments served. All the staff were very friendly and the hotel lobby and hallways going towards the hall we had our meetings in were absolutely clean. Would love to have another event held here soon.
We recently held our wedding at Hotel Arts in the summer and were so happy with everything. Brian was an absolute gem to work with from beginning to end. He was super knowledgeable and helpful during the entire process and nothing was impossible. The staff at Hotel Arts was absolutely great and professional. The service leading up to the wedding to the day of was wonderful. From the valet staff, to front desk, catering, to housekeeping, they were so quick to respond to any of our requests. I would highly recommend Hotel Arts for anyone who is planning to host their wedding locally in Calgary. The food was also wonderful from cocktails, to entree, dessert, and midnight snack. The service during our wedding reception was also wonderful as guests felt like they were dining in a restaurant. Thank you Hotel Arts for all your help in making our Wedding Day so memorable.
Favorite hotel in Calgary! Never had a chance to stay but I've heard nothing but good things. Staff are friendly and helpful. Cool mix of restaurants and bars. Absolutely love the pool during the summer months. Need more of this in our beautiful city!
Located in downtown Calgary, Hotel Arts has a good feel to it. Work out space on the second floor was small, but perfect for a hotel stay. Room was nice and price was decent for downtown. Room service needs a little bit of work. Ex. The shower had dispensers for soap, shampoo, and conditioner. Mine were initially empty and not filled after 2 nights. Furthermore, after requesting for them to be filled, only 2 of the 3 were filled. More attention to small details would warrant a 5 star rating.
The rooms were very nice and clean. But not sound proof especially du to bathroom vents. My room key would stop working about 3 times a day but the staff are very friendly. The building inside is lovely but the outside could use some work. The pool is awesome and the restaurants had great food.
We stayed at Hotel Arts for two days and were fairly disappointed with the whole experience.
We had a very basic room on the second floor which had many dings and defects in the decor. Our shower ran incredibly hot and no amount of fiddling with with temperature would adjust the water. The air conditioning in our room was incredibly loud and incredibly ineffective. The thermostat was set to 19, yet the room wouldn't drop below 27. It was 32 outside both days we were there so it felt way too warm in the room. We also had a very rowdy room next to us that had their music turned up for most of the night and were often heard coming in and out of the hallway yelling and screaming. We made a noise complaint and the front desk staff were quick to quiet that room down. The second night we were there they were also loud, but no loud music playing or yelling in the hallways.
Aside from those downsides, the staff were all very nice and we enjoyed the location of this hotel. I don't think we will be back though.
Edited to change to 3 stars, was originally 1 star, solely because of the excellent bar staff and breakfast server.
Booked a night for a nice getaway with my wife with the sole purpose of using the pool (we live in town) and wanted to have a few drinks and not worry about driving home.
I spent $200 on the room for a single night, only to have the pool closed for health issues. Okay, no big deal, that happens sometimes. So we decide to go sit poolside, like many other people, to enjoy a drink and some food. The servers completely ignored us for one hour, not even a single hello and no offers for even a water. Didn't even look at us. But continued to serve the people around us.
I Went to the front desk after an hour of waiting for a simple water and the manager offers us a single breakfast credit. (Most hotels I've been too include this anyways) and said there is nothing else they can do. On top of that they're still making me pay for parking thanks!!!
Will never be booking here again. Highly recommend for everyone to stay away. Poor service all around.
Rather lovely surroundings and very nice staff. The pool is in a central courtyard just off the lobby and it seems to be a hot spot for local young people. The restaurant has excellent cuisine, lots of wine choices and a nice brunch buffet. Unfortunately we missed the brunch on Sunday because it was too full and being a hotel guest makes no difference, you have to have a reservation. If you aren't into checking for details like reservations, it might get a bit hard to get a meal. It was too much of a nuisance to cruise Calgary looking for breakfast so we ate our car snacks to fend off insulin shock.
Excellent hotel - very clean, beautiful appearance and great rooms. Love the finishes. Also a great location downtown, walking distance to the Saddledome. Have always had great experiences staying here.
I love hotel arts. The rooms are clean, the beds are comfy and the showers are warm and high pressure. The staff are friendly. Great experience. One of my most favourite hotels.
Beautiful decor, lovely rooms. The rooms could be a little cleaner. The food was OK, nothing spectacular. Service was wonderful, everyone was very helpful. Room service automatically charged 17% gratuity, plus a 3$ delivery charge. The heater/air conditioner was LOUD. Took away from the great beds. Would stay again for sure.
The newly renovated rooms are nice, especially for the price point, and the staff are friendly and helpful. But over all there are a few things missing to make this a great boutique style hotel. No fridge in the room, no mini bar, and clunky bathroom fixtures took away from our stay. We also found the rooms quite loud, we could hear neighbours moving about, especially in hallways.
Normally I would give three stars because of this, but I am bumping it to a four because the room price is good and location is fantastic. You won't find a better spot to hit some trendy bars and restaurants to stumble back home too. The two restaurants in house are solid as well, worth checking out.
Had a seminar at Hotel Arts which was also catered. The seminar was in one of the back rooms which seated roughly 150 people. Lunch consisted of a variety of sandwiches, potato/green salad, and a delicious tomato based soup! Three types of dessert, carrot cake, a gingerbread-type cookie and another pastry I can't recall. The desserts were all good but my favorite was the carrot cake. Moist, not too sweet, overall yum! Appy's we're good too the chicken skewers, not so much. Coffee was really good too! Overall great experience at Hotel Arts