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Added by Jopie, at 13 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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27 December 2017
West gate palace is a beautiful resort in an excellent location. It’s located within walking distance to all the dining, shopping, and attractions on international drive. It’s also only 1 mile from the excitement of Universal studios and city walk. This resort boasts spacious 2 bedroom 2 bathroom villas that are beautifully decorated with plenty of room for the whole family, a heated pool, video arcade, onsite deli, and many other amenities.
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24 December 2017
I got a very nice and comfy villa that over looks universal studios. The hotel members are very friendly and the resort is family oriented. The rooms are clean and the resort is very close to all of the action of Orlando.
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17 December 2017
Very nice and decorated surroundings! Rooms come with almost everything you need and are very clean! Never really had a problem here before, would definitely recommend it especially if it's pool weather!
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18 November 2017
Nice rooms, but hotel is dated. Staff is friendly, however housekeeping entered my room even though I had a Do Not Disturb sign up. They opened drawers and organized stuff in them. They opened the wardrobe closet and also organized it. Felt violated. Parking is ridiculous. $200 a night for a room and they offer very limited parking. You have to park across the street. Better options in the area
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24 October 2017
My stay was comfortable and very nice. Would love to stay again. Lots of room and stuff to do. Great view and clean.
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22 October 2017
Villa styled rooms with well equipped kitchen including electric stove, fridge & microwave. Each unit has own dryer & washer. In-room jacuzzi tub is fancy. The resort offers paddle boats at the lake, included in the resort fee.
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22 October 2017
The place was really nice. There were nice rooms and very friendly people. My only complaint is that the place was a walking advertisement. They were everywhere.
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11 October 2017
Stayed in one of the deluxe 2 bedrooms and it was beautiful. Lots of room and was right down the street from the parks. Only had 2 minor issues, the master bedroom toilet would flush but the contents wouldn't always go with it and there was no where to put the trash in the kitchen area. Other than that had a great stay and they even gave us a late check out!!!
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21 August 2017
please do not be fooled by their website. it's definitely not what it appears to be. if you are looking to enjoy your vacation please do not stay at this place. my family and i had a horrible experience during our five day vacation stay. the shower would not drain, the washing machine was broke, our clothes came up missing and never returned, housekeeping did not change any sheets during the 5 day stay, one day the room wasn't serviced at all, it took more than 20 or 30 minutes to get towels on every request,the elevator took forever, or was out of service, and very limited parking. the resort manager and housekeeping manager needs to be replaced asap. they do not care or value you as a customer and will treat you like trash after they get your money. this place needs a full investigation done on them.
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12 June 2017
Great place to stay when going to discovery cove, Sea world and universal studios. Several grocery stores located within minutes. Staff is very friendly and helpful. Rooms are clean and service is prompt. Great mix of activities for kids onsite as well as food/drinks. Only negative is this is a ownership resort so be prepared for sales pitch at check in, letters in door and phone calls. Not overbearing though as they are respectful. Other than that the walls between units seem to be thin and can set stage for some noisy neighbors at times. It appears that the design of rooms has the master suite being butted up to the spare room of next unit witch typically the kids stay in. In all a great place to stay as we will stay again for future vacation to the Orlando theme parks.
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07 June 2017
I had a fantastic experience at Westgate today, Vincent was amazing as he showed us around telling us about the things that are offered when you have a timeshare with them. We are still considering it since this is such a great opportunity with wonderful resort, clean, very pleasant helpful employees. Will definitely consider purchase and go back.
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03 June 2017
We stayed here for 1 week last October/November. We really enjoyed our stay. The staff were friendly and helpful. The room was very clean. Great pool to relax by in the evening after spending the day walking around the parks. We have rebooked for this October again.
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10 May 2017
We very much enjoyed our stay - more like an upscale apartment/hotel than a hotel. Elements of both. Granite counter-tops - in room laundry facilities and kitchen. Beautiful room. Some minor issues (toilet needing plunging here and there) but nothing that would keep us from booking there again if we stay in Orlando. Very clean, fantastic location and great amenities.
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20 April 2017
I was very unhappy with the elevators taking so long, the room was super dusty and there was a yellow splat of something in the hallway outside our room all 4 days that no one cleaned up. (just to name a few things) Just a lot of little things added up. They even practically tell you the presentation is mandatory and its not. I was very happy that I Iow balled how much me and my boyfriend make cumulatively; they told us we didn't qualify when we went to check in to the presentation (they make you put a $20 deposit down to hold your spot) and they directed me to the counter to get my refund. They only offer you any perks such as breakfast and late checkout (normally 10am which is also earlier then pretty much everywhere else). Thank you for rejecting us so we could try Hash House A Go Go!
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