Breakfast was okay. They ran out of milk, juice and pastries by 6:30 am. Don't expect to get to Disney in time for any of the good rides. Their bus was late or did not show up everyday and there was barely any standing room. The day there was no shuttle they called one taxi 20 mins later for 14 people. Only 6 were able to fit on it. They also had Santa for photos on Christmas. Although it was a nice gesture, it is hard to explain why Santa was there when are gifts and stockings were at home waiting for us. We had a hard time distracting kids to prevent them seeing him. If the shuttle wasn't an hour late we would have been at Disney world and it would not have been an issue. Over all we were very disappointed with our stay. The rooms are nice, so I gave it a 2 star.
Stayed here this Christmas. The hotel is new & clean. Elevator will not work without room Card. Breakfast was free but lousy. Very close to universal & I 4 freeway. Bathroom was very neat. Housekeeping was excellent with tons of towels replaced everyday. If you take a suit, easily 5 people can stay. Bathroom could be an issue for 5. Booked this place using Priceline. For suit $125 per day during Christmas holidays.
Best Ramada hotel I have been to, this hotel has it all for a great price!! For the best experience make sure you choose your room in the new building, not the old one. Great breakfast great amenities and friendly staff!! Highly recommended staying here, forget the fancy expensive resorts when you have this!
This place was a great value for the money. My family and I stayed here for 2 nights. The room was excellent and so was the view and we were in one of the older buildings. I would have to say this hotel is actually exceptional and the free breakfast was not bad at all either. The hotel sits in the heart of everything withing walking to so much. I read a lot of reviews before taking a chance on this one and I am glad I did as a lot of the reviews were bad. I did not find the hotel to be even close to horrible. I would definitely stay here again.
This place was definitely worth the stay. We used timeshare points for the room. Everything you want to eat is right on the strip within walking distance. We parked at no fee, and truly enjoyed the lake view. We stayed on the top floor and could practically see the whole city Next trip to Orlando, definitely looking here first.. Breakfast selections in the hotel could have been better tho
Location is great. I didn't like how some of the rooms and outdoors. My room was very exposed. I didn't have much privacy. My room for was outdoors, My window was facing the pool, so if I open the blinds, the people in the pool can openly see what I'm doing. I also had to reset My room key twice, because it did not work. But it's good compared to the price I got it for.
The property itself is magnificent. Beautiful, clean and good central location to everything. Customer service left a little to be desired, though. Evening front desk people weren't the friendliest (a stark contrast to the morning front desk people who were very nice), the "elevated complimentary breakfast with champagne" for suite guests was barely any different from the regular complimentary breakfast. The guest services representative was rude and blunt when we inquired about discount passes to the parks. Jacuzzi was cold. Not the best experience but would stay again if I needed to be in the area.
I would leave zero stars if I could!!! My experience was terrible! Checked in on a Friday night really late and was tired from driving only to walk into a room with a wet bed, blood on the wall, and hair in the bathroom sink. I slept there because they were sold out. The next morning I went down to change my room and the two Hispanic ladies at the front desk said they were sold out. I decided to check online to see if they really were sold out only to find out they had rooms available. At that point I was pissed they lied to me, I called down and talked with them they put me on hold for 10 minutes then told me they would switch me rooms. I went down to the front to get my news keys and asked her why she lied to me in the first place and she didn’t really have a good answer whatever fine. Then I decided to check out the rooftop bar they advertised on their website only to find out it’s for “club level” members only but when we checked in and I asked the front desk associate she told us all about it so why tell us all about it and then not even let us use it? Also who’s pool is only open until 8pm in Orlando! I will never stay here again and I’ll make sure to let all my friends, family, and business colleagues know as well so they don’t waste their time.
Good: Room and bathroom were nice and clean. The pool was good. Front desk was super helpful and friendly. Beds were comfy.
Bad: The room smelled weird and the air conditioner constantly turned on and off, even when we set it to fan. 3 pillows per bed, not 4. Only 1 shuttle to Universal studios despite it being 1.3 miles away.
Love it, it has great security because you have to use your room key to use elevators. It have a great continental breakfast. Also the staff was very helpful and the rooms were very nice. Location is a plus because you are near all types of attractions. The i trolley stops all along I drive. Will go back again.
This is a nice hotel but not up to Ramada standards. It is very close to Universal studios and has a great view from the rooms onto the lake but the fridge didn't work properly, the curtains were shabby and falling apart, the cleanliness was average but the worst were the lumpy pillows! Alsi, the breakfast was poor for Ramada standards. I stayed recently at the Ramada in Key West a it was wonderful plus it had a great variety of breakfast items - unlike this one. Overall a disappointing stay for me. I expected more from Ramada.
I wanted to have a mini stay-cation with my daughter. When on the phone with reservations, they pointed out the rooftop pool and hot tub. I chose this property because of that. Upon checking in, I mentioned how excited my daughter was to use the roof top pool. Nope - you have to be in a club level suite. I called reservations back and they claimed that the info they have says otherwise. So did customer care. Oh well We'll just use the ground level pool and hot tub..or we won't. Despite any lack of signage, the hot tub was out of order. Upon contacting the front desk I was told 'we are waiting for a part'. Despite having a door that would only open if you pull the handle up, and only close if you slam it (Florida statute requires self closing doors) the room was worn but pretty nice. The beds were comfortable. Everything being said, the stay at this hotel was a waste of time and money.
Room was in great condition when we arrived. All the usual commodities are present, and in good working order. Everything was very clean and tidy. Staff was friendly and quite helpful. The view from our room on the 4th floor overlooking the small lake was great as well. Would definitely recommend to anyone vacationing in Orlando.
Rooms are very clean. Suites are spacious. Convenient to a lot of activities on I drive. Free breakfast does not include eggs or meat. Relaxing pool area overlooking a nice lake. Free beer and wine upon check-in. Its $25 extra for club level access. Not worth it in my opinion. Club level includes rooftop hot tub and a small wading pool along with the sun deck and an underwhelming fitness center. Very nice staff. Not in the best area of I driveplaces / attractions around it are dated. I do overall recommend the hotel for a nice nights stay at an affordable price, even during some peak season times.
A very enjoyable stay. Great location so close to universal and shopping outlets. Room is clean and decent looking. The perks that are worth particular mentioning are free parking and free breakfast. Not sure why other people have complaints about parking which is plenty. Basic but decent continental breakfast without meat. The outdoor poor is also great. Our room even had a lake view. For that price, can't beat it. Definitely will try to come back.