Complex is pretty old but okay. View from our room was really good; they said it was one of the bigger rooms. Bathroom looked old and could be maintained better. When the room was serviced, the bathrooms were not cleaned so that could be better otherwise did a nice job of cleaning. The gym is pretty small so I didn't use it a lot but when I went to use it they had it closed for maintenence which was lame! Room had a hot plate and microwave so we could cook and eat. I loved that.
Bi polar customer service reps, evening check in was great but during the day there is a few old Betty's that are sour on life.. they need proper training by management. The reception area and the grounds we're kept up nicely but rooms are old and dated and the kitchen is very small, worst thing was the check out time of 10:30am!
Location is great, right off the highway. Close to beaches. Rooms are spacious and clean. Kitchenette is well stocked. Only complaint is that I've found several spiders on the ceilings.
Terrible customer service. We stayed for 4 days and 3 nights for my son's swim meet. None of front desk employees know how to greet and smile to us or any costumer. They hated their job and they don't even try to hide it. They only come to the room to take out the trash. They don't sweep or wipe the mirrors. We stayed at Crest Suite. We have to keep our doors and windows open 24hrs because the place smells like a wet dog. It doesn't look anything like the picture in their website(beware, the pictures are deceiving). I gave 3 stars because the kids enjoyed the mini arcade and mini golf. Warning: DO NOT USE THEIR GYM OR ANY MACHINES!!!
I stay at the San Clemente Inn at least once a year. Their room options are great, location is good, amenities are good. No real complaints. It is a bit old as far as the look of it goes, so thats why I wouldn't give it 5 stars.
The San Clemente Inn is a time share community that sells extra rooms as a hotel. We love it here. We have come here at least once a year every year for over 20 years. Sometimes stay a week sometimes just a day. Either way, they have been awesome. It is not fancy. beds could be softer. but the amenities are great. the location is perfect. it is designed for longer stays as a corporate type apartment with a kitchenette and lots of beds. we usually can sleep a max of 7 people which is perfect for our family of 7. If you want fancy I don't think this entire town is for you. If you want a comfy cozy friendly, laidback beach town attitude, then come here.
Location to the San Clemente park was amazing. The junior suite was spacious with 1 room plus 2 single murphy beds and a queen sofa couch which easily accommodates 6 people. Nice to have a fridge, microwave and dishwasher as well.
The room carpet and chairs should be updated, and the restroom shower should be replaced. The courteous maintenance person pointed out that the shower did not have mold; rather, the door sealing was black because the shower is old. Housekeeping needs a better vacuum cleaner. The floor was still dirty after they vacuumed. The white fixtures and appliances were very clean. Housekeeping and maintenance staff are friendly and courteous. Location good for family because close to the beach, and the kitchen area is fully stocked with dishes, etc.
It's a great place. Location and service was perfect. Beach is right next to the place. Also prices was very decent comparing to other nearby hotels. The rooms are big. It's basically like an apartment it's very nice. Recommended to couples or to a family trip.
Very good quality suites. A modern build and good staff made my stay an enjoyable one. Close to the beach with good amenities, yet the curb appeal was not so great. Overall, however, it was a great part of my vacation!
I have been coming to the Inn for 20 years. It is by no means fancy, but there is a lot to do. The rooms are spacious and many have an ocean view. It is great for families- they have board games and movies to rent, tennis, shuffleboard, minigolf, and a sport court. It is also a short walk to the beach.
San Clemente Inn was great! The lobby was being renovated when we stayed there, but our room had been recently updated and was very nice. The staff were also very friendly and helpful. We really enjoyed it.
Our room was spacious, our balcony overlooked the pool and grassy area. There were other rooms whose balconies overlooked the corridor of the next building, which would not be good. The furnishings are a bit dated, but in good repair. I love the full sized refrigerator, and cook top. We had a room that slept six, and had a very large balcony. However the balcony only had 3 chairs and a side table. For a unit this large, there should have been more chairs out there, and a dining height table would have been nice. I didn't see any balcony with more than 3 chairs. Employees were friendly. We had an issue with the kitchen sink when we arrived, and it was addressed very quickly. There are DVD players in the room, and you can check out movies in the office. Short walk to the beach, but be aware that it's a steep road, and coming back is a tiring uphill hike. Also, the road does not have sidewalk, so we had to walk little ones on the street. It's not super busy, but we observed many drivers going faster than I believe they should be considering the curves and pedestrians.
We ate a wonderful breakfast at Adele's. Some interesting options on the menu. I had Mexican Benedict which was delicious. Adele is a hands-on owner who takes great pride in her restaurant. A trip to San Clemente wouldn't be complete without a meal here.