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Added by Jopie, at 19 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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08 December 2017
La Quinta can be a hit or miss. My husband is active duty military and we travel frequently. We always stay at La Quinta because of their pet-friendly policy. Our first night here was fantastic! We had a beautiful king suite on the 7th floor that was wonderful. Due to some family issues, we had to extend our stay by one night. Because our king suite wasn't available for another night, they put us in another room on the first floor and that's where it went bad. For one thing, they put us in a handicap-accessible room when neither of us are handicapped. Secondly, the room smelled AWFUL! I know La Quinta has a no-smoking policy but someone definitely had smoked in that room because it stunk. I have asthma and was having issues breathing in the room because of the tobacco in the air. The room also smelled a little bit like urine. First couple of nights were great; the secondnot so much. I love La Quinta, but I wish they could have put us in a different room for our extended night.
On a positive note, the hotel is in the perfect location! You're only a couple of minutes away from Disneyland, restaurants, shops and Knotts. The staff were great and the breakfast was good :)response / report this review -
10 November 2017
Very expensive for the service they offer, the breakfast menu never changes
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10 November 2017
Customer service was excellent, thank you Nicholas. The room is very nice. This hotel also has have a little market inside, pool/ hot tub which was refreshing, and Free parking.
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05 November 2017
Don't let this brand name chain fool you if you stayed at better La Quinta Inns in the past. Just checked in at $129 + tax rate. Wow just wow..this place is so dated, soooo dirty, and things falling apart. The management of La Quinta Inn parent office need to address this concern immedaitely. If I could get a refund and go across to Motel 6 I would do in a heartbeat. Unfortunately, the room has been prepaid and no refund booking policy. So, I am stuck with an overcharge roach motel like room. I should have heeded to past guests review about this place. Here are some pictures that will show you what a scrappy place this is. Pubic hairs around toilet, dirty door handles & light switches, mold & mildew, dead bugs, cracked tub with hairs, hairs all over the floor. It is disgusting and I've never saw this uncleanliness even at bargain motels. Just disgusting and can't believe this establishment would charge $100+ for such dirty and outdated rooms.
*UPDATE* (5 star for hotel handling my issue very professionally)
I let the management (Nicholas) know the condition of my room after check-in. He was very accommodating and was upset concerns with my room. He provided me another room adjacent to the room I checked in. I went to the room to find similar condition. Hairs all over the floor. I returned the key to the new room and told Nicholas of this same concern. I told him that it is just one night and I will just suck it up. However, told him that management must address this concern to the housekeeping. He apologized and told me to get a full refund so I can book another hotel. I told him that it was okay as long as knew what condition his rooms were in. He insisted and told me to contact my reservation company for refund. My booking rep called Nicholas to confirm cancellation and full refund acknowledgement. Nicholas confirmed over the phone and handed me a copy of cancellation notice. He again apologized about the inconvenience I went through. Non taken and I booked to a nearby Holiday Inn. Once more, I can't say for the entire hotel but the two rooms I got was disgusting and the description I pointed out on earlier review is honest. Far as management goes, I give them credit for their shortfall acknowledgment and reconciling this issue by cancelling my reservation quickly. Hoping management really look into this serious issue concerning housekeeping for quick remedy and possible future stay with this establishment.response / report this review -
17 October 2017
I love this beautiful property, the staff is amazing and the rooms are nice and clean. Good job LQ crew.
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17 August 2017
I found the bed very comfortable. The sink faucet had the temperature reversed. Will advise them. The room is functional. Not huge. But, nice looking Really didn't like the coffee at breakfast.
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17 August 2017
Great location close to freeway. Rooms look slightly dated but not bad for the price. Water in the shower wasn't hot enough. Public areas looked nice. Free breakfast was a plus!
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14 August 2017
This hotel is very dirty. It is pet friendly, throughout. When we first got to our room, (late in the evening) it was freezing (air conditioner) so we didn't notice the smell right away. We did notice that the floor was wet along the front of the air conditioner, so we called to let them know. They blew it off, thanking us for letting them know. The next day we realized what it was. The room reeked, and I do mean REEKED of URINE! The dogs barking their heads off until late in the night because their owners left them was the secondary problem. Extremely noisy! They moved us when we complained. The second room smelled a little bit better but the bathtub was dirty. The room was dirty. Mold along the tub and baseboards. I will never choose La Quinta again!
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23 April 2017
We stayed in 325 and it was a good room. The beds were on the smaller size and the bathroom had a fan with little power which created mold in the ceiling. Breakfast was good and so many choices. The internet was fast and the service was great. We checked out a day early because we had no other plans but the hotel gave us our money back for the night we didn't stay, which was unexpected!
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23 April 2017
Best place to stay in Buena Park! Stayed for my daughters prom the staff was welcoming and helpful. Nick really went that extra step. Even the maintenance man was courteous. The lobby is gorgeous. Will stay again.
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19 April 2017
Pros - Convenient location, updated rooms, good breakfast and friendly staff.
Cons - Rooms are small and Housekeeping definitely needs work. Tub needs to be cleaned better, carpet was dirty and floor needed to be swept. Makes me wonder is the sheets were changed or not. Seems like the housekeeper needs to be trained on how to properly clean and sanitize a room.response / report this review -
17 April 2017
The La Quinta Inn is the place we stay when visit Buena Park. It is located near freeways and there are many different places to eat just walking distance from the location. The hotel itself is clean with attentive staff and amenities such a pool and fitness center. The rooms are furnished with a small refrigerator and microwave. Staff serve breakfast every morning but be sure to get there early as it gets busy especially on the weekends. As a result, the seating area gets dirty due to the number of people who are inconsiderate of others and don't clean up after themselves. Overall, the hotel is in a nice location with plenty of amenities, breakfast, and comfortable rooms.
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26 January 2017
I liked it so much, I extended my stay! This is a pet friendly hotel. Check in was quick and easy, the room was great and tasty breakfast buffet every morning. The location is in close proximity to various freeways for easy access. I felt like I got great value for my money. Really glad my doggies and I stayed here!
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