Beautiful hotel and owners club bar. Be wary of the cost of drinks. Beer selection is limited and the draft size is at best 12oz. Wine runs you about $17 a glass and the bartender barely knows what varietals he has and definitely doesn't know the vintage or origin. Overall expect to pay as much as you would for a grocery store quality bottle of wine and get a glass.
Great location in NYC! The 26th floor was a great option for a casual drink and relaxation after a long day of walking in the city. The front desk staff was very pleasant and helpful the concierge was also pleasant and helpful. This is a great centrally-located hotel close to all of the big sightseeing destinations.
Great location and well appointed rooms. The hotel is quiet inside due to its mostly older clientele. The bad: the hotel has either heat or ac depending on season. When I visited in November my room was a bit warm and there was no method to resolve this. You can't really open the windows at night because the streets stay noisy until 0300.
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My husband and I stayed with my parents in a junior suite for one night. The location is excellent: Times Square is a pleasant few blocks away, as is a Subway stop. The rooms are nice and have a mini fridge, microwave, dishwasher, and place settings in the small kitchenette area. There is a queen bed, plus pull-out couch that is reasonably comfortable. There are some available 110v standard US plugs, though more would be nice. Overall, an excellent place to stay in NYC.
My husband and I stayed with my parents in a junior suite for one night. The location is excellent: Times Square is a pleasant few blocks away, as is a Subway stop. The rooms are nice and have a mini fridge, microwave, dishwasher, and place settings in the small kitchenette area. There is a queen bed, plus pull-out couch that is reasonably comfortable. There are some available 110v standard US plugs, though more would be nice. Overall, an excellent place to stay in NYC.
Outdated room the first and second night with a worn out, terribly uncomfortable mattress. Spoke with the manager who did move us to a more updated room with a "new mattress." This mattress was about as comfortable as sleeping on the floor. It's the hardest mattress I've ever slept on. I spoke with another manager who was supposed to contact housekeeping to bring up a mattress pad. Instead I got a call from the housekeeping supervisor who said they had no mattress pads and she would bring a comforter to add padding. Housekeeping serviced the room and added a mattress protector which had zero padding. I will be sleeping on the coach tonight. A decent mattress and follow through of service seems like hotel management 101. Try harder.
Lovely hotel , central location. Friendly staff good amenities . Only reason I didn't give five stars was the decor needed a little attention. Wall paper was peeling in a couple of places. Other than that great place to stay
Love this hotel and have a great time and clean, beautiful room every time I come. The desk associates are very friendly, especially Jerry. I always get an upgrade too, even when I don't ask. The bellhops and doormen are some of the best around so make sure you tip them well! Joel is my favorite, he has been there a long time and if you don't know the area ask him for tips like places to eat, we even got a discount after we told him he sent us. My parents have a timeshare here and we will never go anywhere else!
Check in was a breeze. We arrived early so or room was not ready, but the bellman held our bags while we explored the city. When we came back later we just had to show ID and we were given our keys. The suite was cozy but ample for our needs. We weren't cramped, but only three of us were in the room.. The suite was clean and quiet. I am happy with this place and would come back. Staff are friendly and attentive.
Perfect location for exploring NYC. Right next to the subway line to get to lower Manhattan and just a short walk to Broadway and Times Square. Our room was spacious and clean.
Staff all helpful and respectful willing to go above and beyond to make sure your visit was pleasant! !
The suite was exquisite and clean!
We are planning another weekend getaway.
It was fun and comfortable, but they got you with a surprise $50/day fee when you check in. Also, continental breakfast is extra again in the morning, I don't know if it's worth it cause I just ran around the corner for a sandwich and coffee for half the price. And there's no pool. Tvs were pretty small for the price of the room. Overall, it was good for an overnight stay in the city though.
Very nice hotel. My sister and her husband stayed in a room for two nights and it was great. I visited them in the morning and they had free breakfast and wifi which is great. The rooms were clean and organized. The staff was great as well.
Perfect holiday stay! Family of 4 stayed in a city light suite room # 205. Everything was perfection! Suite size perfect for family! Coffee station upstairs with cookies a "treat". Clean linens & room, comfortable bed(king sized & pull out couch also believe it or not comfortable). Kitchenette a plus (microwave, small fridge, utensils, dish washer). Closets perfect for coats, clothing, & luggage. Bathroom huge (much larger than most in NYC hotels )Shower great water pressure & warm-hot water. Location close to everything. Front desk, house cleaning, door men awesome! We will no longer have to shop around for hotels when traveling to NYC, this is our new & only spot. What a jewel! Thank You TMH