About
Location :
Added by Jopie, at 14 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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10 December 2017
The single room I was giving was great- the bed was comfortable, the room was clean and inviting, and I was comfortable there. The breakfast each day was great as well!
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05 December 2017
Noticed a terrible smell coming into my room this morning. Opened the door and was hit with an overwhelming smell of human feces. After (literally) throwing up in the bathroom, I quickly packed my things and rushed out. There was a large, filthy tube going FROM THE KITCHEN to a sewer truck outside. Will never stay here again. Horrifying.
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05 December 2017
This hotel has a very modern, welcoming appearance, but ultimately was a major let down. This came primarily because of the party that was permitted to persist in the lobby/breakfast area from the evening into the late night hours. My wife, young son and I were in and out throughout the evening as we were visiting extended family in the area and had to walk through a party better suited for a fraternity house. The kicker came when I had to walk through a cloud of marijuana smoke to get into the side entrance of the hotel, and then was hit by another, more pungent wall of the obnoxious odor when entering the elevator. I refused to get in that elevator and notified the desk clerk. He apologized but said that there was nothing he could do without the security guard (the fact that they had to rent a security guard that evening should have flagged to the staff that perhaps allowing a party in the lobby was not the best idea). The next day, upon check out, I mentioned my concern to another desk staff who apologized but said that he couldn't give me any compensation because I booked my room through expedia. It shouldn't matter how a hotel guest paid, but that they gave money for a comfortable stay.
I complained to the Marriott itself, but only got a form letter saying that they'll contact me with results of their action. It took a few weeks and I did receive an apology and a reversal of charges for my trouble. However, the experience still left me unhappy.
There are plenty of hotels in Albany so please choose another if you are staying in the Capital Region. I know I will.response / report this review -
05 December 2017
Great and comfy hotel room. Very clean. Friendly and accomodating staff. Only thing is there were what looked like bleach stains all over the couch, so while it would be nice to have, I wasn't going to sit on it..
If work sends me back to the area, I would stay again overall.response / report this review -
30 September 2017
We visited a relative who was spending the week in town. The lobby looked like a weird restaurant, not in a bad way. The pool was tiny but my 7 and 5 year olds enjoyed it.
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09 September 2017
Great place. Staff was very friendly. Room was very clean and and perfectly made up. Coffee maker was stocked, bottled water was provided and the bed was very comfortable.
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29 June 2017
The best thing here is the front check in staff John is amazing! He always saves the fresh warm baked cookies for me. Rooms are clean Breakfast buffet is filling and pretty good. I always feel safe.
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26 June 2017
Stayed for a soccer tournament. Pros: spacious rooms, clean, new. Hotel is walking distance from a Dunkin Donuts and a fantastic little ice cream stand. Complimentary breakfast was great and included hot food-eggs, sausages, biscuits and waffles. Nice patio area outside the indoor pool. Cons: pool was REALLY small and in a very tight, small space.
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05 June 2017
The staff is very welcoming and professional. The rooms are spacious and very clean. Great breakfast selection and the ladies overseeing breakfast lounge were very polite and professional. The location is great (short drive: Walmart, mall, restaurants, entertainment. Walking distance: ice cream parlor, Wendy's, local stores). I just checked out today and I've already booked a room for a few days in July when I return with my family.
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02 April 2017
Great location. Staff friendly and clean room! Breakfast was delicious!
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28 March 2017
Close to Albany international airport nice continental breakfast
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15 February 2017
Stayed here while in town for business. Highly recommend. Great breakfast selection, with vegetarian options. Friendly stafff, nice clean room, although the linens were very stiff. Otherwise, great!!!
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03 February 2017
Comfortable rooms and nice layout if you're sharing a room (toilet and sink are separate from shower and sink area). The bed was a bit hard for my tastes, but everything was clean and modern feeling. Looks like there have been recent hardware upgrades and some of them were not done well. My sink had a loose faucet, and the shower was spraying water at the ceiling. Easy fix with some plumbing tape, so I let the staff know and they actually fixed the shower head my first day! I mention this because I was impressed they actually addressed the problem while I was there, unlike other hotels where they take the complaint but never actually fix it while you are there (who knows if they ever do). Well done to this hotel and its staff! Thanks! (And breakfast choices were reasonably good as well!) I will let them know about the sink faucet didn't seem urgent and required more work than the shower to fix while I was there.
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21 November 2016
The rooms are very clean and comfortable. The counter service is always joyful upon entering the building. And the breakfast has a great selection.
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