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About

Grand Union Motel is a lodging, located at 120 S Broadway, Saratoga Springs, NY 12866, USA. They can be contacted via phone at +1 518-584-9000 for more detailed information.

Location :
120 S Broadway, Saratoga Springs, NY 12866, USA
Contacts :

Added by Jopie, at 12 June 2015

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6 Reviews

  • Jane Brower
    25 February 2017

    Great pool

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  • Andrew LoFaro
    04 September 2016

    A union not so grand. Management is hard to reach and unaccountable for the establishment. Double booked our suite and we're driving home to Syracuse at midnight. Thanks guys I really wanted to go to levels.

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  • Jeff Y
    05 July 2016

    I'm a taxi driver in saratoga. Many people stay here

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  • Robert Petrik
    02 June 2016

    Thoroughly enjoyed our stay. My son and I were recently in town for a weekend AAU basketball tournament. The room was very clean, comfortable, well-decorated, and very affordable. The staff was very helpful and kind. They did a fantastic job properly renovating an older driveup-style motel ! If I ever find myself in the Saratoga Springs area again, this will be the place to stay !

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  • Kristen Meeker
    20 May 2016

    If I could give this place zero stars, I would. I personally would never even step into this hotel. The staff there, including the owner, are extremely rude, immature, and unprofessional. I had a really bad experience over the phone with them where I never got upset or raised my voice. I simply asked them to not be so rude when explaining things to me (a PAYING customer). They ultimately hung up on me when I did nothing wrong. Now they will not honor my reservation even though I have a confirmation number and nothing written saying my room was cancelled. I have filed a complaint with the BBB as the management at this hotel is just completely rude, and inconsiderate. I have no idea how a business operates this way and would assume they will be closing their doors or under new management in the near future. Customer Service at its WORST!

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  • John Manners
    19 June 2015

    Wonderful place for vacation. Really enjoyed the springs and the location of the motel was great. Expecting to visit there again before Christmas.

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