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Added by Jopie, at 08 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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16 December 2017
The cleanest hotel I've ever stayed in. Friendly staff and comfy beds/pillows. Stayed in this area many times but this by far is the best! I will be back.
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27 November 2017
We got in quite late Nov 21 and the front desk was very friendly and got us set up in a great room very quickly which was appreciated! The hotel looked great and was clean with a nice lobby and we could see the bistro and Starbucks we could visit in the morning (note: closes early so don’t miss it like we did!). Our King room was a good size, nicely laid out, and clean with nice finishes and furniture. There was plenty of room to setup a changing area and to accommodate our baby stuff and luggage. We used a luggage cart to get our stuff to our room so it was nice that that was there. We were hungry and ordered pizza to the room and watched some tv while Baby slept and it was nice to have the sitting area for that. Loved having the fridge and freezer. The bathroom was fantastic mostly because the shower had really nice water pressure (better than at home!). Overall a fantastic stay with a Dunkin Donuts and gas station right there. A Starbucks just down the street if you sleep in too late (love the late check out of noon). Right by the highway for easy access but not too loud. Would definitely stay there again!
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29 October 2017
This is a nice and clean hotel, but the service is not the best, to put it politely. The hotel does not recognize Marriott Gold Status, not even verbally at check-in.
There is no complimentary drip coffee or tea in the lobby. Even one-star Super 8 hotels offer that. We certainly do not expect to be treated like Queen Elizabeth, but if this hotel treats Marriott Elite members this way, then there is no point in being loyal to Marriott.response / report this review -
20 October 2017
We were very impressed with our time at courtyard Marriot. The rooms were very clean, bed was comfortable, and the room was spacious and well decorated. All the staff were attentive, friendly, and helpful. Front desk and even the staff at the restaurant were really great! We felt that this hotel thought of everything to make our stay great, one day it rained and they had extra umbrellas for us! We really enjoyed our 2 nights there and wished we stayed even longer. Thank you!
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03 October 2017
Very nice hotel, friendly employees, including Nick at the front desk who was very helpful. The food at The Bistro at the hotel was awesome. I'd definitely stay there again.
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23 September 2017
Clean, friendly staff, convenient to many Albany points of interest
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03 September 2017
Friendly staff and a good price for a room. Would definitely go again!
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16 July 2017
First time up here from NYC to Albany, and I loved it. Warmed welcome staff, good breakfast, rooms was 100% spotless and cleaned. Definitely like to experience more about Albany when I come back to this hotel. You guys desverse a nice 5 star rating.
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18 April 2017
Really enjoyed my stay. The room was great!
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02 April 2017
Clean entrance. Their jacuzzi was nice but they had no fresh towels. It's placed near a busy road but the walls are thick enough that you can barely hear traffic. The rooms are clean and organized. The staff was pleasant and willing to help.
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24 February 2017
I booked the hotel for 3 nights and the employees at Courtyard Marriott Thruway in Albany, charged me on the daily basis without even informing me. Try to talk to the assistant manager but all she could say was the word "ok,ok,ok" repeatedly, and when asked her: " what do you mean by Ok" she again was " oh well Ok" and then left without an answer or solution.
I'm very disappointed on how I was treated. Their smile when you come and go it's just a fake introduction of have a good day and don't worry "we got your 'back for good'".
I was charged as I was just stopping at the main desk for a last minute room they disregarded the fact that I made the reservation a month ahead. It's not an issue of money, the issue is that your main desk employees at Courtyard Merriott Thruway, Albany are some well trained crooks and hands up to you, Courtyard Marriott for such an effective training.
So I went and left from there without an answer of why I was charged those daily rates when I booked the hotel a month ahead for the prescribed duration of 3 nights. I will try my best to not recommend people to Courtyard Marriott Thruway Albany.
We are human beings so please treat us as such, don't see us as Money Value!
Thank you.response / report this review -
23 February 2017
Met in lobby, very clean and really nice place. Front desk clerk greeted me kindly. Very pleasant experience.
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15 February 2017
stayed here over christmas weekend,great location,decent rate wound up having to extend stay for personal reasons they accomadated us with no problem.ate 1 meal at Bistro food was good,nice rooms very well trained staff,very friendly and efficient
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