I just delivered my twins at St Joseph's (also delivered my daughter there in January 2016) and I would never go anywhere else. They were quick to tend to your needs, every single nurse I had was friendly and supportive, and they just made both of my deliveries so easy and wonderful. If you're unsure on what hospital to deliver at i would HIGHLY recommend St Joe's.
My son was admitted at at Westgate and was there any ICI for 7 days. He needed to be transferred to the downtown facility for initial testing. After the ambulance and picked him up we were told that the downtown facility had a room ready and waiting for him when we got here the bed was not ready the room was not clean they expected him to call into a bed that was covered in feces blood and some other white crusty fluid that looks like semen they expected to put my son in that bed without it being cleaned or even having clean sheets in it. After further inspection of the room we found blood and human feces all over the toilet black Footprints all over in side of shower dripping faucets and mold growing from the ceilings for they're inspecting the room the bio box hadn't been emptied what it look like her dance it was overflowing hypodermic needles and tubes with blood coming out of it falling out and going to the floor there was blood on the wall Blood on the floor and blood on the bed frame that they were going to put my son in. After asking the staff if they were going to clean the bed they have asked like they did not know how to understand English and proceeded to make the bed with the feces and blood on it and expected my son to sleep on it I ended up having to ask for alcohol wipes and bleach wipes to clean the bed so I can make it for my son now like I said he just got out of ICU and they expected him to sit in a chair over four and a half hours waiting for somebody to make the bed so he can get up into it he was forgotten on several accounts and when asked the charge nurse when they were going to attend to him she proceeded to jump my case and chew my head off so if you want to go to a good hospital do not come to St Joe's Medical Center downtown Phoenix filthy you get forgotten and you're treated like the trash that lives around in this neighborhood.
Hi, everyone I recommend this hospital, the staff there is very kind and professional. I went in late Friday night to the emergency room after having a very bad experience at a John c Lincoln hospital on 3rd st and Dunlap, I arrived here at st. Joseph hospital for severe abdominal pain plus vomiting and was about ready to pass out and as soon as I try to explain what was going on the put me in a wheelchair and immediately took me to the back and placed me in a room where I waited 20 minutes before the doctor came in and seen how much pain I was in and how bad I kept vomiting, so he order some blood work and give me pain and nausea medication to help me feel more comfortable, after my blood work came back he then order a CT scan because my white blood cell count was extremely high, at this time I was put into another room where the nursing staff made me feel comfortable while waiting on my CT scan result, the doctor then comes back around 3:00 in the morning and explains to me that my appendix had burst and they are scheduling me to have surgery at 7:30 Saturday morning at 7:00 the nurses from the surgery team came and got me to get me prepped for my operation, after a couple hours surgery nurses take me to the OR in tower H on the 7 floor where I met my surgeon Dr. Russell who did an amazing job, also met my nurse RN Emilie who took very good care of me making sure I was not in any pain, had everything I needed, when her shift ended she introduced to my new nurse that was going to take care of me for the remainder of the night her name was RN Dara who was also was amazing, over all I had the well deserved experience here and would go back over and over again I highly recommend this hospital to everyone and to think I was at John c Lincoln hospital before I went here and they didn't take my situation seriously which caused me to leave and go to st. Joseph hospital. st. Joseph said if I had waited a little longer my situation could have become life threatening I love this hospital they are very good at there work and know what it means to treat people with kindness very professional staff well done St. Joseph Hospital.
First, I would like to say in about the last three months in the year of 2016, I had found out I was pregnant. It was the best time of my life. Me and my boyfriend were very excited. However, due to complications I had ended up having an unsuccessful pregnancy.The fact that the doctor in the maternity clinic couldn't explain to us why this happened still bothers me till this today. Then, the OB-GYN department seem very uninterested to not care either and to me it's not right nor professional to act that kind of way.She seem not caring nor compassionate for me as a patient. So I won't be coming on that side to see them anymore. However, the only time I'll be at St. Joseph's is to go to their family practice clinic. Every time I have an appointment, the front desk is nice, polite, and actually care for their patients. I'll be definitely going to BANNER HEALTH OB-GYN where the staff and doctors are knowledgeable and they actually care for their patients. Plus, I want a new place to go to whereas bad karma won't follow me.I wouldn't recommend St.Joseph's Hospital for anyone especially on the women's health department . They are not very knowledgeable at all.
I was not treated here just visiting a relative. I have been here for 2 days after my father-in-law was admitted. We had the waiting room packed with family so I brought pizza to share with everyone, just to find out you are not allowed to bring in food. Used the restroom last night around 9pm and it looked fine. Used it again this morning and it is disgusting. There is blood on the wall and bleach all over the toilet and floor. I was sticking to the floor and I am still sticking everywhere I walk. Apparently the cleaning staff doesn't know what they are doing. How do you clean a floor and make it worse then when you started? The soap was out last night and they didn't even fill it. I took pictures to post and share.
Came to this St Joseph's Hospital in an ambulance. Was walked through the emergency center and to the waiting room all while I was in major pain through my stomach area. After sitting there for almost 30 minutes I was called over by a woman. She sat me down and asked a few questions and then took me to another room to be admitted I guess. During this time I had to move around to keep the pain from knocking me out for about another 30 minutes before another lady came in. At this point I needed to go to the bathroom bad. She sent me there with a cup to piss in and return. I returned and no one in site. I waited a minute and got up and they were in another room talking with staff. She took me in and asked my symptoms and such and then stated that they would asked for a cat scan and other tests. I was then taken to a curtained off chair that only reclined partially. I sat there for over and hour waiting for pain medication. So at this point I had to endure the pain for over 3 hours with no pain medication. I was finally given the pain medication and it barely even helped. Complaining as you would call it or asking about as I did, did no good. So far up to this point very unprofessional and no care for a patience or person what so ever. It was 3 hours before a cat scan was done and another 3 hours before I even got the results. During this time pain had come back and I never seen a doctor through my whole visit. Never heard of not seeing a doctor at least once. No doctor came to see me ever through this visit. I had a kidney stone and that was the pain I was in. I hear they can be one of the most severe pains out there and yet pain medicine was hard to come by and even getting answers from any staff member was a nightmare. My wife was with me and she is most effective. She had the hardest time getting the staff to get us help and get answers for anything. The lady that came down with my test results a Nurse practitioner was very nice and explained my issues to me in detail. We told her our story and she was very apologetic for everything, but a little late for that. This was the worse hospital visit I have ever had and I will make sure they do not take me to this hospital ever again. If I were any of you reading this statement, if you can even get to it, find a better hospital to go to. Good luck to all. Todd
I had my son here a month ago with midwife Samantha Smith and she was amazing! I highly recommend having a midwife instead of a doctor she was with me in the room for long periods of time coaching me threw my breathing. I loved how my delivery only had 4 people in the room including me and my husband. My other births at a different hospital had about 8-10 people in the room. Only downside to the hospital is the rooms were a little small. I highly recommend trying this location!
Wound up at St. Joseph's ER around noon on a Monday. The lack of privacy and HIPAA protection was appalling to say the least! They cycle patients through like cattle and treat most as if they are drug seekers. I spent 10 hours trying to get assistance and was then told to return the next night to same ER so the PA could do more tests. Hesitant, I returned the following evening, the same PA treated me like less than human and when after four hours I requested something for pain, all of the patients in the "dignity lounge" including myself were corralled in one very open corridor to discuss discharge instructions in a group setting! I refused to discuss in front of a group of strangers the details of my case and was rush out the door with a very unstable blood pressure for my troubles! I can not believe anyone would recommend this establishment!
I would like to say thank to NIC unit you are very special. The love and care of nurses and doctors is outstanding. Again thank you for taking care of my granddaughter. God bless you
I would absolutely recommend going to a different Emergency Department. The lack of professionalism in this establishment was far beyond what I've ever experienced. After walking in with a friend of mine who could not stand on her own with a rapid heart rate, intense pain in the pancreatic area, excessive vomiting, fainting and fatigue throughout the day, and other concerning symptoms, the "care" or lack thereof shown and received from the staff was overwhelmingly out-of-place. There were obvious signs of poor listening and communication skills, a strong sense of flippancy, noted sarcasm, blatant disregard for voiced concerns and general uncleanliness of the waiting room, back area, and the room we occupied. We left with a prescription for standard over the counter heartburn medication, all the while feeling worse than when we had come in for medical attention. They are still excessively vomiting, the pain has become worse, and we are leaving soon to visit a separate ER for more quality care. My advice to the staff: get better training, learn to be less desensitized, listen to your patients, and also, maybeget bent. My advice to those considering being in the hands of these nurses: go elsewhere if you can, voice your concerns as often as they will let you get a word in edgewise, and trust your instincts. It is disgraceful for a medical staff to leave a fainting patient with heart and organ pain concerns unattended in a room alone. It is disgraceful what happened in this facility and I will be considering taking it up to higher authorities.
I just want to thank for St. Joseph's Hospital and Medical Center for all of the kindness when working with my uncle over the past two years. My uncle had liver diseases for the past two years and had been working with nurse practitioner Ashley Hepner. During this time, she was always there for our family and often got out of her way to help us by responding to e-mails, helping us by responding very quickly to his short term disability insurance, etc. Last month, he was tested as a potential candidate for liver disease and worked with Dr. Reynolds. I just want to say that he was so kind and supportive when telling us that my uncle was not a good candidate. The nursing staff and the emergency department were all very professional and kind working with him for over a week. They also referred us to hospice after discharge. My uncle passed away two days ago, but I want to thank St. Joseph for being so kind and so supportive of my family during my uncle's final years of his life.
My first hospital visit here in Arizona!
My experience was really good! I am very satisfied with the service provided by the gynecologist Dr. Aguilar, I highly recommend her to any ladies out there!
And her assistant as well, I forgot her name but they are really professional and friendly! They makes sure that the patient feels comfortable with them, and explains every steps that they are going to do to you!