No complaints! Sincere thanks for keeping me alive for near 4 decades.
The waiting time is bearable, compared to the idea of actually paying for health care!
Do you know how much ibuprofen cost these days!
If I could leave a negative star I would This place has the worst customer service of any place claiming to provide health care. The staff are rude, ignorant and dis-interested in finding a solution. They wonder why they are under funded Its because anyone with insurance better than AHCCCS goes where they don't get disconnected every time they are transferred.
I've had multiple surgeries at PIMC and use their services for all my medical needs. I've never had an issue. I've gone to the ER for a concussion, torn calf muscle, eye trauma, and a respiratory infection. Each visit has been satisfactory. Follow up appointments have been professional and the staff have treated us well. As long as you show up on time, follow their directions, and take your medications as instructed, you will be fine.
Answer the phone n i couldnt hear them n hung up so now im call them 11 times after no answer
The star clinic is a great addition to the hospital and it seems like they do their best to get through the large amounts of people in the waiting room however the dental part of the hospital is very frustrating to deal with. You call to try to make an appointment. They tell you to call on Mondays at 1pm to make an appointment. When you call on Mondays, they shut off their phone lines. The one time I managed to get through, they put me on hold for 15 minutes before hanging up on me.
Fast, Easy, and Clean. They took my wife in the same day . On the dental side. She had two tooth extractions. And have the Pharmacy on site. They were professionals from the first time I called them for directions and information until I visit the facility. Thank you All .Keep up the exceptional courtesy and work !!! --The Cortez's--
Awesome staff and service, always asked if my insurance is current if not they provide info to help you get assistants, after the paperwork and seeing the doctor it was great, no needles or inside medication, was offered ibuprofen for pain but decided to decline it for other people who need it. If your kid is hurt maybe the parents to to be trained on how to watch their children and provide better hygiene. A lady and her child was not far from where I was sitting and her child had pooped and the lady didn't bother to change the child. Poor kid I don't know why people who can't be good parents have kids.
I was a great service here never experienced any weight times I've been going there since 2007 never a complaint
Staff is not very friendly at the ER. Wait times are extensive. Ive been coming here since i was a child and nothing really has changed. Very comparable to what you experience at the VA. Many people have left in the past 3 hours that were very sick because of the long wait time they were experiencing. Does not appear that the issue is monitored by the administration or that they care since nothing has really changed in the past 45 years or so that I have been coming here. They are short staffed and no doctors. Only see Physicians Assistant s.
This whole facility is very unprofessional.. extremely slow in every department , especially ER!!! You would think they would have better service/ system going due to being in demand for high number of Patients. Filthy as heck!! Reservation facility is better in my opinion 😡😡
So hard to schedule an appointment, you can call 30 times in one day, and they still won't answer the phone. Your midwife will tell you to come back in 2 weeks but realistically with their openings you go back in 3.5-4 weeks IF you're lucky. I suggest if you have insurance and don't mind paying the copay. Go somewhere else for your prenatel care. The nurses are nice it's just PIMCWC has crappy scheduling and crappy phone systems they need to upgrade to something that helps them deal with such high number of calls instead of the rude response the receptionist will give you all the time such as "well if you called yesterday" The hassle to get ONE appointment is overwhelming most of the time. I can be the first caller and they would say call back tomorrow after telling me that the day before. Go else where!
I've been going there for over 20 years, since I was a child. Every time I go there, I have a mediocre to TERRIBLE experience. They are BEYOND rude, clueless, slow & they act like they don't care because they don't. They're argumentative & nasty. I just spoke to a nurse about 30 min ago who was so wretched that I just hung up on her. I'll have to see her face to face tomorrow. I'm so looking forward to it. I'd also like to add that I'm sure the majority of these 5 star reviews are simply because there's no cost.