I did not know that the Residence Inn was pet friendly until we got there. I wouldn't have known at all if I didnt see the dogs myself. Very clean and family-friendly hotel. Enjoyed indoor pool and jacuzzi. Staff was great, friendly and knowledgeable. In walking distance of food and close to attractions. Loved my stay.
Thanks to the staff that took care of us when we evacuated for Hurricane Irma we appreciate everything you did for everybody we know the hotel was full but you were always all professional and took care of all of us and we appreciate you when we all had to run for the Hills thanks to the Residence Inn staff
We stayed two nights here November 2017. The front desk staff was very friendly and informative, with plenty of suggestions for places to spend our time around Asheville. When we needed extra blankets for the room, they were delivered in less than five minutes. The breakfast was delicious with a lot of variety, even iced coffee. The kids enjoyed the pool both nights we were there.
We stayed in a 2 bedroom suite. It was clean and a good space for our family of 6. The carpeting in the hallways is worn and looks like it could use to be replaced. The breakfast was great with a lot of options.
It went pretty well. I am not the snobbish type So I do not need a high class hotel! This was right at the comfort level for us.
We just left the hotel after a 4 night stay and my 4 person family was so impressed with the service and the friendliness of the staff at this hotel. The breakfasts were full and delicious. The weekend special at night were helpful and appreciated. We especially loved how accomodating the staff working the food area was. They made flavored water available in the the lobby everyday. Today as were leaving, Pepe came out to tell us that the water was ready to fill our bottles before our long drive. We are on our way to another Residence Inn in Durham, NC. We look forward to our stay there too!
Very clean. Staff very helpful and pleasant. Good pool and hot tub. Liked the basketball court. Liked the all-day coffee. Plenty of towels. Didn't feel crowded. Central location with lots of great restaurants nearby as well as coffee and fast foods.
We reserved our wedding room blocks at the Residence Inn last weekend. This was one of the best decisions we made for that weekend. The rooms are great, and the hotel is close to downtown and Biltmore Village.
The best part about this hotel is the service. Everyone was SO NICE, and they went out of their way to accommodate all of our requests.
Thank you!
Staff took great care of us, and the room was spacious and clean!
Nice room. Loved the breakfast. Also free beer and donuts in the evening
Great place for the cheating spouse hahaha. Just kidding. It is a nice place to stay.
Quick proximity to town and good attractions. Very nice suites. Accommodating staff.
The location is a little bit hard to find, as the parking area is elevated from the main road. Staff is friendly and professional, even when I lost my room key. The rooms are spacious and clean. I didn't have the opportunity to try the breakfast.