Name: Renaissance Dallas Richardson Hotel
Address: 900 E Lookout Dr, Richardson, TX 75082, USA, US
Telephone: +1 972-367-2000

Renaissance Dallas Richardson Hotel is a lodging, located at 900 E Lookout Dr, Richardson, TX 75082, USA. They can be contacted via phone at +1 972-367-2000, visit their website www.marriott.com for more detailed information.

Location :

900 E Lookout Dr, Richardson, TX 75082, USA

Contacts :

Added by Jopie, at 05 April 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Michael Kaiser

17 December 2017

Great location. All is the staff were kind and helpful. The room was nicely organized. The only issue that I had was that the standard WiFi reception was horrible in my room. Neither my laptop now my cell phone could maintain a connection as it kept going in and out, while the premium WiFi had a string signal. Don't like being forced to pay when the standard speeds would have been adequate for me.
Angie Miller

06 December 2017

Located off highway 75 it gives easy access to get to my client quickly. The hotel is sometimes pretty loud in the evenings as the open area in the middle allows for the sound to travel up no matter what floor you are staying on. I always stay on the side of the lobby as that seems to be the most quiet and it shelters you from the highway noise. The staff is friendly and helpful. The rooms are always fairly clean. I have had room service several times and the food is average. Concierge floor is nice with a pretty decent selection with a variety of food choices in the evenings. I stay here almost every week for work and it is the nicest Marriott in the area.
Trina Gentry

15 November 2017

Very friendly staff throughout my experience. Bartender very knowledgeable and pleasant. Bed was divinely comfortable.
I was disappointed/surprised that I did not have a refrigerator in my room and my coworkers in other rooms had them. Additionally, my bathroom trash had not been emptied in my room when I arrived. Friends in other rooms stated their walls were thin and they could hear phone calls and kids quite easily as well as highway and train noise. My own room was quiet and I did not have any exterior sound issues on the opposite side of the hotel and apparently no neighbors as I never heard a peep.
Damion Wright

28 October 2017

Every single thing in this hotel looks great except for the rooms. I could just be speaking for my room but it looks like they need to be updated relatively soon. It's a good price that's why I give it four stars, the Ambiance outside of the room is really really nice. But inside the rooms it's definitely two and a half or three stars.
Matt Merriman

24 October 2017

What a fabulous Hotel. I travel a lot for work and have seen many different types of hotels. From great to awful. And this one was certainly great. Though it is a ways away from downtown Dallas, there's a train station right behind it. Which made getting in and out of Dallas easier than driving my car! Whenever I'm in the area I'm going to stay here. As a final note every employee I dealt with was exemplary. Dwight at the front desk should be a trainer for all Marriott employees
Aggie Mom

18 October 2017

We have stayed at this hotel multiple times. While this property is portrayed as an upscale hotel by Marriott, it is no longer what it once was. The hotel lobby is lovely, but the guest areas are a different story. We saw carpet seams in the corridor that were not sewn, which is a hazard to rolling luggage and shoe heels. Our room was not clean, and had a strong odor or floral spray.

Additionally, when my husband stepped in the shower this morning there were multiple long dark hairs matted on the shower wall. Gross! The floor of the shower looks like it hasn't been cleaned in months, and there was actually a ring around the tub in our bathroom.

In the past, we had a specific type of room reserved 10 months in advance. When we arrived, that room had been given to someone else. In trying to speak to the reservations office, I called multiple times, leaving multiple messages and never received a return call about the situation.

Our bed felt like sleeping on box springs, and sounded just as bad. It was completely uncomfortable. The lady next door to us did not even have a top sheet on her bed. When she reported this, the front desk acted like she was asking for something special. This is a poorly managed property and has not deserved AAA 4-diamond in several years, but they still keep bragging about their 4-diamond status!

Priorities are misplaced here. Instead of serving their customers, this management has an attitude that they are doing you a favor by letting you stay at their hotel.
Barbara Pendleton

25 September 2017

We always love this Renaissance. Every aspect is wonderful. The rooms, the staff, THE BREAKFAST BAR!!! The pool temperature is always perfect. We come at least once a year, and usually more. Whenever we need to come anywhere within this area, we stay here. Oftentimes for special occasions, we cjoose to come here. There is a reason for that. It is excellent!
JoAnn Guillot

23 September 2017

I was excited to stay at this location after reading the great reviews. If I was basing the experience on the quality of the outside facade, 1st floor, and the staff, I would give it 5 stars. Unfortunately an apparent remodel of the hotel stopped on the 1st floor. I walked into a 1970's era room with a dead cricket on the floor and many other cricket pieces scattered throughout. The room was warm even with the AC set as low as it would go and the only vent that had air coming out of it was the one in the bedroom.

The cleanliness of the bathroom was decent and I did like the Aveda toiletries.

After paying more for an Executive Suite (plus paying for parking), I expected at least a clean, vacuumed room. When I unpack the next day upon returning home, I should not find pieces of crickets in my suitcase. Disgusting. I say, spend your money elsewhere; you will have a nicer experience.
Christ Opher

24 July 2017

I wasn't impressed. All flash and no bang. It does look nice but they offer very little to the average guest as far as perks. I've stayed at La Quinta that were nicer and offered more. It just depends on what kind of experience you are wanting. It was nice and worth staying there once but it's just not for me.
Jared Camarata

05 June 2017

Great stay. It was under renovation but the front desk really went out of the way to accommodate us. We enjoyed our stay and the breakfast the next day.
S Holmes

29 May 2017

Clean rooms, professional service. Great place for corporate meetings, with plenty of modular meeting rooms. Walking distance of several quaint restaurants. Easy access to Central Expressway and George Bush Turnpike.
Alexander Keen

21 May 2017

The Renaissance was nice but it's not like I stayed in it all day, we just slept there and it was across the street from the event so it wasn't too crowded. Overall a pretty good hotel.
EXPRECDJ

13 May 2017

Fantastic hotel, impeccable service, excellent staff, and very convenient. Easy access by DART train and bus, right off the freeway and plenty of parking. Safe and beautiful upscale neighborhood. Gorgeous bar and restaurant, immaculate rooms that are both spacious, modern and clean. Prices are reasonable. Highly recommended.
Sarah Aleman

12 April 2017

I attended a professional event at Renaissance Dallas Richardson Hotel this last weekend and was very impressed. The hotel itself was clean, the bathrooms were neat and tidy, even with several hundred people there. We greatly appreciated the hotel for hosting our event and for being so accommodating. I look forward to the next one!