Room was just what we expected for the price. It was clean and needs some up dating. The shuttle going to the air port was good. We were going international and it was an early flight so the driver brought us there. But returning was a different issue. I called the hotel after along customs delay of about 1 and a half hours. Just figuring they my be able to get us at international if they were not busy. I was told to go to domestic and call when we arrived there. I called at 7:15 pm at 7:55 still no shuttle. Tired and cold from being out side. We notice other hotels that offer the same service came and went several times. We asked another hotel shuttle if it was possible to drop us off. Guess what the next time we use park sleep and fly. Best bet it will be at the other hotel.
Friendly staff. Facilities is being remodeled and is under construction. Shuttle van is very new and driver was extremely helpful! Very inexpensive for overnight.
Okay, it is cheap. The place is dated. The rooms are adequate. Our phone didn't work. It would ring, but you couldn't answer it, it just kept ringing. The electrical outlets are few and not in great places.
We were on the first floor, but not in a handicapped room as requested. You can hear planes fly over and at the front desk there is a lot of chatter all the time - we were two doors from the front desk, so we could hear the chatter. The toilet in the room never stopped running.
The staff are friendly and helpful.
Did I mention it is cheap?
Only because I had to give it one star. How can the Wyndham even associate their good name with this place? By far the dirtiest, nastiest & most disgusting hotel I've ever stayed in. Screw the rate.. Just spend an extra $20, You'll get a better nights rest across the street.
Haven't even completed check in & I'm regretting this property. Waited at airport from 10:45 11:50 for airport shuttle until another driver came and dropped me at property. Pull up and shuttle is sitting in parking lot.
With a sign at front desk saying a.m. shuttle service end at 1040 a.m.
I'm beyond sick The front desk was argumentive Threatened to cancel my reservation for questioning & complaining about the services. Then tried charging me $25 for early check in It's noon Rooms available and I'm waiting in their crudely furnished lobby, listening to front desk staff in partial English complain about complaining guestwaiting to check in to a hotel I regret reserving THINK BEFORE BOOKING if customer service is important to you
THIS PLACE IS HORRIBLE, dirty upon entrance. The hallway to the rooms are filthy!
The bathroom shower has mold, where I had to go buy tilex to spray entire shower. As I looked at the toilet mold spores on the outside running down the entire side. Completely NASTY! Nasty nasty. I say BLEACH THE ENTIRE PLACE.
Over Priced for the location but maybe they have to do that to keep out the dealers & prostitutes. The walls are very thin. Around 9pm I could hear a couple next door to me having sex and this was with my tv on!!!! From natural sex sounds to the male & female being vocally dramatic. Very annoying. The hotel lobby had a stench & there was a weed smell throughout the floors. The room itself smelled ok. I engaged with several staff members and only the receptionist that checked me out was friendly. The receptionist that checked me in didn't even say good evening nor did the security person she was speaking to when I walked up to the desk. Later I tried asking housekeeping a question and the female acted as if she could not speak English. After speaking with the receptionist at checkout I was told that the housekeeper does speak English. Apparently she was just playing dumb so that she did not have to answer me (How convenient)!
The positive is that the room & sheets were clean. Nor did I see any bugs. I would have given it 3 stars if the entire staff was more customer service friendly. That includes housekeeping.
Worst hotel. My first room had a wasp in it, the air barely worked, bugs in the room, whole floor smelled like weed. Second room there was ants in the fridge, and the bathroom light didn't work. The walls are covered in scratchers, holes, and dirt. I could not even stay an hour. I got my refund and left. Will never go back. I was highly unsatisfied especially since the Microtel in Cartersville is amazing, it gave me higher expectations.
By Atlanta standards this is a very inexpensive hotel. The rooms are small but since this is an airport hotel my thought is that most people aren't looking for a ton of amenities just a place to sleep before or after a plane ride. Could be a little cleaner but it isn't dirty. Shuttle is very convenient, the staff is pleasant and helpful. A Ruby Tuesday's is within a short walking distance & there is also order in. Small fridge, microwave in the room also iron & ironing board. I have not taken advantage of the breakfast offered as my flights are always at 6 am but they do offer breakfast.
The hotel is near the airport. I believe it's undergoing some construction, which will probably update the rooms. The sheets and towels were stained but clean. The bathroom was clean. It was do-able for the night but not a normal wyndham experience.
Awful customer service booked through a hotel booking website prepaid the night and the room was cancelled because my daughter didn't check in by 6 pm! Ludicrous! What hotel doesn't let you check into a room you prepaid after 6??!! And the person at the desks excuse was that her manager told her to cancel all rooms by 6. And to call the booking service and they will refund her money. Not the point now she has to scramble to find another place to stay and pay again. Horrible policy! No phone call either before cancelling the room. Expected better from a Wyndham property.
Not a bad place to stay for a quick over night the staff is friendly enough and the price is good. The rooms are clean. Biggest complaint is that the beds are hard as a brick.
The room was clean and the beds are comfortable but the phone didn't work and it only had the number buttons on there. They didn't provide a cable guide and all of the channels didn't work either. The front desk was very friendly and helpful. It was quite as well which was a plus! The prices are affordable as well!
First, never judge a book by it's cover. Second, in this case that fails to look at all like it's cover. Indoor lighting and furniture look dated. Wyndham should be ashamed to be associated with the quality of rooms. Towels had yellow stains. Although, cleaning staff was nice. Additionally, the front staff tried to charge me 50 dollars for late check-out. Mind you Check out online and the unit say it is before 12 PM. Needs better management and care.