Steven was awesome. He answered all of our questions and made us feel great about our purchases! Would highly recommend him! We bought 2 mattresses:)
Service was great. Honest feedback and zero pressure to buy. Sales associate was knowledgeable about each of the products and matched the price from another store.
Great service! Jessee was able to help me out and get me all set up with my new mattress! I would definitely recommend shopping here!
I ordered a bed from this Eastgate Mattress Firm Location by the Eastgate Mall. The day it was delivered the delivery driver said the wrong frame was ordered and it wouldn't fit my bed. I called Mattress Firm and talked to Mike Dennis and told him what happened and that I am in my 80's and wasn't able to pick up the frame, but I needed my bed to function. About 2 hours later Mike not only brought me the frame, but set my bed up for me. I really appreciated the excellent customer service that I received from Mike and will tell my family and friends about Mike going the extra mile to make sure I was taken care of and refer them to him when they need a bed.
Steve was our salesman and he's awesome. Very honest and helpful. I firmly recommend mattress firm and ask for my salesman Steve.
Matt and Steven were great! They helped my husband and I find the perfect mattress!
Mike Dennis was very helpful and friendly and we found a mattress we loved!
Really great service and very helpful.
Greg Grow and Robert Senile helped use in our 2 purchases in less than a week. We couldn't have asked for anyone more expertise. Very pleased thank you. And also very pleased with the delivery guys. Big thank you.
Greg was helpful and courteous even though my bf and i walked in 15 min till close with our 2 yr old daughter. He encouraged us to try out the beds, 4 mins each, and then proceded to explain each kind and even some things that were interesting about the matress business. When the matress we ordered had a delayed delivery, even went out of his way to make sure we didnt sleep on this uncomfortable air matress for one more day. Hellofaguy, thanks Greg!