Very clean, friendly staff, excellent breakfast, spaces rooms, best neutrogena toiletries this place exceeds standards of excellence. This is the ONLY place my family stays when we vacation to Florida every year.
Had a very good stay and enjoyed the pleasant interaction with the staff. Room was clean and comfortable and airport shuttle was prompt and on time.
Had to meet a client in South Beach for a quick meeting. Location close to airport allowed me to get an inexpensive Uber to the meeting and then back to the hotel for a next morning flight. Everything went smoothly and according to plan.
I am a frequent visit to Florida and I stay at the Hampton Hotel when its available. I had a trip for the 12/16/17 and was scheduling to stay at Hampton Inn on Stirling Road but my trip had to be diverted to another destination. I had ordered two books from Amazon that was shipped to the hotel to be delivered around the same time that I was supposed to be there. I quickly called the hotel and spoke to a lovely lady Sarah and I told her what had happened. She politely said that is no problem I will secure the books and place a note for her other colleagues to view to secure my books. I greatly commend her for that and I have no hesitation in ever recommending the Hampton Inn Stirling Road for a visit. They always aim to please there customers. A big thank you to Sarah. I really appreciate her kindness, Chrystal Johnson
I was in town visiting for a concert which I had a reservation at Hampton. Even though I was early the lady at the front desk went out her way and got me s room early so I can have time to eat relax and get ready for the show. The rooms was so beautiful and comfortable. Bathrooms were immaculate and shiny. When I make another trip to Ft Lauderdale this will be the hotel I will stay in for the future. Thanks for making me feel welcome
Is this Hotel worth $160.00 a night? Well, it might have been one of those days where someone gets it all.
The air conditioning could go wrong at any time and when you show up at the room and you have to go down the elevator to the lobby to get another one. But before that I had already gone down that elevator once because the magnetic room keys didn't work. Also, the elevator is another story: it stops at every floor automatically and if you have to go up and down two or three times, it could take up to 20 minutes.
Well, when I got the other room that was an upgrade for the malfunctioning a/c, the door keys didn't work either! Even more time at the elevator that stops at every floor. But there is even more to this negative review.
I arrived to the hotel at 1:00 am with a heavy rain and of course at that time in the morning the front parking spaces were already gone. I was carrying my 7 years old daughter with an umbrella and when I approached one of the back doors, they don't have the option to be opened from the outside, none of them! There's no signs at the doors letting anyone know that you have to go through the front entrance.
For lees than this I have cancelled at other places but only because my daughter was sleeping in my arms I went along with the new room.
I don't want to be unfair with the attendant because she was not responsible for all this and gave us a better room, that's why I'm giving the two stars, thanks to her, hotel manager!
Hilton customers, this Hotel is not for you if you don't want to feel disappointed.
I will never be near to that place again and I will make sure people I know will be aware.
Have a nice day at another hotel!
Elevator OUT OF ORDER!
Key card machine OUT OF ORDER!
Printer OUT OF ORDER!
Every time you want/need to go to your room you have to wait in line for a staff member to take you to your room. This is the same person trying to check people in and answer thw phone! Pathetic!
Rooms were nice and clean. Gentleman who checked us in was pleasant. Only stayed for a night, in late and out early. Bed wasn't that comfortable.
Excellent stay. Very clean facilities and Gail the night hostess was extremely accommodating. Close to the airport, can't beat it
Clean rooms, polite staff. Water pressure was weird and low during our stay. Not sure if that is a constant issue or a fluke. Was not enough to prevent staying again. Location is good and very close to restaurants and a nice shopping center. Has shuttles to airports and other nearby attractions.
We stayed in a suite so the kids could both have their own bed. Their room seemed comfortable and clean. My husband and I slept in the pull out couch which has seen better days. There was a small kitchen and dining space that we didn't use. The suite was spacious, but in need of some cosmetic repairs, like the towel bar that wasn't well attached to the wall. Ryan, who checked us in, was kind and helpful to our travel weary family. However, my husband and I had and witnessed a couple instances where other staff were rude. The elevator worried me some and I took the stairs when I wasn't hauling luggage. My biggest concern is that the hotel is currently under a 24 hour fire watch due to non functional fire safety system.
We stayed at this hotel prior to a cruise. I called the day before to let them know we would need a hotel shuttle and the staff thanked me for staying with them, gave me all the information for the shuttle plus asked if we were going on a cruise and gave me the info for shuttle to the port AND upgraded my room. When we arrived at the hotel, we were quickly checked in, the room was very spacious and clean. Great location with a few restaurants within walking distance. Thank you for providing us such a great stay!
I arrived at the hotel very early (10am) and thought I could just wait in lobby until 4 to check in but when I asked I was very surprised they were able to check me into my room. This was fantastic and I was very grateful. Room was nice and clean. The workers are very nice especially the ones working the breakfast area. Very convenient with the free shuttle to airport. One negative is the pool area is small and in the shade most of the day so in the winter months it is cold and there is no bar.