Hyatt Place San Antonio Airport/Quarry Market
7615 Jones Maltsberger Rd, San Antonio, TX 78216, USAAbout
Location :
Added by Jopie, at 22 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
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14 Reviews
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21 December 2017
The place is nice but service leaves much to be desired. They are disorganized and explain evetything away by claiming they are under new management. They need help.
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20 December 2017
Absolutely LOVE this Hotel. Beautiful room we Stayed in and Staff is Super helpful and Friendly I will stay here again in the future! Beds are so comfortable
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09 December 2017
Great room. Clean Hotel. Friendly staff. Don't get a room on the corner next to the convenience store if you want to sleep.
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25 November 2017
Check in and check out was a disaster. It took us over a half hour to get checked in. The staff was incompetent. There was something wrong with our reservation but he didn't know what and didn't know how to fix it. He let us in our room and said we could figure it out in the morning. Great. We try to get this figured out later and there was a mix up with what my sister-in-law paid to extend our stay and their system. Long story short, they mess up on their end and ended up comping us our 2 additional nights. Springy bed, lumpy pillows, lots of frustration and 2 nights comped. Sooo 3 stars. The location was great, very near my sister-in-law's place, the Alamo Quarry had a Whole Foods and tons of pokestops.
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27 October 2017
The rooms were nice, but it would be nice if they had a microwave in them. I was disappointed that the TV had all these HDMI ports but no way to change the TV input. The elevators feel old and sound like they could malfunction at any moment. Ironically enough, I got stuck in one for 40 minutes! The location is nice, breakfast is very nice. WiFi is mediocre. Overall though, I enjoyed my stay!
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17 October 2017
Rooms are clean. The lobby is clean. And the breakfast is great. We had a room right next to the elevator but heard nothing from it so we were able to sleep soundly.
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25 September 2017
It is a nice hotel but there is something quite interesting about it There are no garbage cans out front no garbage cans out back no garbage cans in the lobby no garbage cans in the hallways no garbage cans on any floor but there are garbage cans in your room. Since there was no place to put garbage that we didn't want to bring into or keep in our room such as stinky food containers that meant that we just put it outside the room wherever. This meant that you saw garbage outside of people's rooms sitting there garbage down the hallway garbage near the elevator. Obviously the theory of putting no garbage cans anywhere has not resulted in the disappearance of garbage. I think in their employees Minds if there are no garbage cans then they have no garbage cans to empty. I hate to say it but the hospitality industry is based on dealing with the garbage of guests whether or not it is tangible. Be more hospitable and make things more convenient for your guests.
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12 September 2017
The first thing I wanna say is that the shuttle service was very fast. I called and they were there in less than 15 minutes. The hotel is just fantastic. It is very clean and they answered every question I had Immediately. Very nice place.
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18 July 2017
My wife really enjoyed our stay, what more can I say? First thing I noticed was there is plenty of parking. We noticed there are several handicap spaces available as well. When we arrived at check in our room was not ready however Robert offered us a complimentary room upgrade. The room was spacious and accommodating for our small family off 5. The beds were very comfortable however they were full sized not queen. The breakfast was fresh and delicious. I will book this location the next time I'm in town.
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05 June 2017
Great water pressure! Lovely furniture and decorations. Good quality towels and linens. Noisy train went by. On the slightly higher end for cost but overall a nice place.
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30 May 2017
My visit was awful. It seems like Hyatt has replaced the comfy luxurious beds with cheap motel beds. It was so uncomfortable. The set up of the bathroom is so weird, the door is way to big so you have to come in and squeeze by the toilet in order to close the door. There is only one microwave in the whole building and they put it away for breakfast. I asked the gallery host if I could heat up my breakfast but she said no. Very unaccommodating. They ran out of plates during breakfast, and the bacon was grossly undercooked. I am done with Hyatt Place. Heading over to the Hilton.
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30 May 2017
Great value
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28 May 2017
Staff was very friendly and accommodating when I needed to change rooms and we're extremely helpful while doing so.
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01 March 2017
Very well decorated lobby. The rooms were clean and the bed comfortable. The morning breakfast was fresh and tasteful.
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