Fairfield Inn & Suites by Marriott San Antonio SeaWorld/Westover Hills
4026 Wiseman Blvd, San Antonio, TX 78251, USAAbout
Location :
Added by Jopie, at 19 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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24 December 2017
Family stayed there. Good location and decent staff but you have to be quick if you want eggs and potatoes or you'll get left with crumbs.
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21 December 2017
Great place for the money! We had a great experience from the room to the breakfast.
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11 December 2017
The staff was very friendly & responsive to requests. The room was adequate in size, but the bed was hard &somewhat uncomfortable. The continental breakfast had a good variety to choose from. The hotel shared a shuttle bus with the Courtyard Marriott next door, so it wasn't available when I wanted to use it to go to the CVS. The shuttle bus was also limited to a 5-mile radius, so it didn't allow for sight-seeing or doing touristy things. Lastly, the hot tub wasn't working; it would have been nice to have been able to sit in it to relax after a long travel day from NC.
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29 October 2017
I was pleasantly surprised by this hotel. We were greeted by smiles by ALL the staff, some of whom remembered our names for the whole stay. All areas including our room were spotless and smelled fresh. Decor was current and pleasing. The complimentary breakfast made our bellies happy every morning with a variety of food to suit the pickiest eaters. Parking and location were optimal. Shuttle to and from Sea World topped it all off. We can’t wait to stay at Fairfield Inn again soon!
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23 August 2017
Room was clean and linens were fresh. Had one room for 2 adults and 2 children. The front desk clerks were very nice and helpful. Breakfast is delicious! We do not stay at any other hotel when vacationing every summer to San Antonio.
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24 July 2017
We stayed 5 nights. I was shocked to find our room was not cleaned one of the days. The excuse given was that I had a "do not disturb" on the door from 3-5pm. I reminded the front desk we were gone all day from 9-3 and I've never stayed at a hotel that didn't clean a room. Apparently anytime the staff discover a do-not-disturb on the door they will not come back to clean. Another night there was no soap left in the bathroom which required a trip to the desk to ask for soap. The "white" grout in the bathroom floor tile was nearly black. The bathroom floor had hairs all over which indicated they mopped but didn't sweep prior to mopping. The warm food selection was served every day for the continental breakfast. The TV didn't always work. I would not stay here again due to the lack of cleanliness.
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13 July 2017
We stayed to go to Seaworld and our stay was wonderful! Staff was super friendly, the lady in the morning was nice enough to call and get us on an earlier shuttle to the park. Housekeeping was amazing, we came in from a day at the park and they had made up the bed with our daughters stuffed animals all laid out so cute on the bed. Would definitely stay here again!
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12 July 2017
Our stay was amazing here. Rooms were clean and customer service was excellent. Brought the family here for our summer vacation to Sea World and got the vacation package which included admission to Sea World and Aquatica. Totally worth it. Would definitely be coming and staying here again.
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27 May 2017
The room was nice and clean, comfortable. But we were very disappointed to find out that they charged us extra for parking. When a motel charges $100 +/- per night, parking should be included. Then they over charged us at checkout, but did remedy that once we pointed it out.
The cable TV was lacking and the color on the screen was way off.
Our shower lever was stuck, so if we had wanted a bath instead of a shower, we'd have been out of luck. The workout room was also very sparse. Our refrigerator made a loud racket all night.
The Marriott brand brings a certain expectstion, which it did not meet. We will choose a different motel in future, and not stay with them.response / report this review -
26 May 2017
They charged us $114.00 the first night and $99 the second night. They were supposed to charge me $99 for each night. Then they charged us $6 per night for parking in their parking lot. They did not disclose this when we booked the room. The shower was broken, the Cable TV quality was terrible and most channels didn't work. The mini fridge made noise all night long. Very disappointing considering this was a Marriot Hotel. I'll never stay here again. Not worth the money!
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25 May 2017
Wonderful staff, the manager could not have been more helpful. Our meeting was small but treated as important as a big conference. The lobby itself is impressively quaint while also leaving an impression of professionalism
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09 May 2017
If you want just a bed then this is your place. No frills. Room was clean but it should be. I never saw anyone at the front desk. The fitness center could use a lot of work.
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26 April 2017
Standard value hotel. It has a great location and shuttle to sea world, which is probably the reason you are here. Shuttle driver was great. Check with the front desk if shuttle isn't there. If he's not busy, he might be able to come back and pick you up (it's a short drive)
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