The food was delicious. Prefect for four people with very different tastes. Vegan, vegetarian, omni, and someone with food allergies and we all found items on the menu that we loved. The service, however was very slow. In fact we rarely saw our waiter and had to flag down bus boys for service! But it was Christmas so that could have had done bearing on the service. Just as an aside, when we arrived it wasn't crowded so the delays were very unexpected
Good hotel in a local area. Close to Grand Central. Has a small Buffett. Nice suites.
The perfect hotel for those wanting to enjoy the tourist life of Manhattan. The rooms are large enough that you won't feel cramped or trip over bed corners while blindly stumbling to the washroom in the night. Room are also clean and the cleaning staff do a great job with daily changing of linens. The staff are friendly and super helpful fulfilling what your needs. I'd ordered a bouquet of flowers to be delivered and the hotel staff were incredibly helpful in subsequently placing the floors in our room - seriously outstanding! Included in your stay is a rather tasty continental breakfast, consisting of various breads with jams, jellies and honey, a good selection of fun cheeses, fruit and vegetables, hard boiled eggs, yogurts and best of all - great espressos and other coffees. In the early evening wine and cheese are offered in the lounged - and it's not boxed wine either!
My wife and I stayed at 48Lux to celebrate our first wedding anniversary. It's a beautiful, modern hotel with luxurious rooms and products in the room; Nespresso Machine, stocked fridge, wine, snacks and a microwave. Very accommodating staff.
The service here is impeccable. When I went to check in, my boyfriend and I were running late for a Broadway show. Well the receptionist checked us in and got us to our room so quickly. Thankfully we mad it to the show on time. Also I HIGHLY recommend the room service aswell there food is delicious
This hotel is very comfortable conveniently located within minutes of most areas of the city that you will likely want to visit. Many of them you can just walk to and the rest are a short Uber / Lyft ride away.
The staff is friendly and the rooms are comfortable. The restaurant downstairs in the lobby is very good. Definitely a good place to grab breakfast, lunch, or dinner.
The hotel rooms are generally pretty nice and larger than most; however, be aware that they may vary greatly both in terms of size and upkeep. On my last stay, the first room I was given had a soaking wet floor. On my stay before that, the TV was broken.
My greatest complaint about the hotel was the staff. They seem to go out of their way to hide the most inconsiderate people possible. The doorman and front desk staff would just assume ignore you. The cleaning staff seemed to gather outside of my room at 5am to gossip, loudly.
OMG this place is fabulous. The staff was great especially Allan..He greeted me and my guest with a big genuine smile.
I was so tired after my long flight and I wanted to just check in and go to sleep.I was very early, then Allen told me that my room is ready. I WAS ELATED behold belief.
The room is clean,big and beautiful..Allan was I gem..Thank thank you .I am very happy here.I will be back in September.
Jane
Great location in a nice neighborhood. Rooms aren't huge but are very well laid out and bathroom is spacious with a large vanity and shower. Didn't interact much with staff but the few I did were courteous. Had the veggie burger from the hotel restaurant and that was outstanding. Attention to detail could improve, my shower want thouroughly cleaned after my first night stay, room service forgot the milk I requested for my coffee, bathroom amenities were knocked over like they dropped them in a rush. Nothing major but minor little things that I noticed. I would stay here again.
Simply one of the best hotels in NY I've ever been to. Lady at the check-in was super nice, friendly and efficient; she upgraded me to a corner room on the 16th floor with a little living room on the side and a small kitchenette. Really really cool modern room and wow view on Lex. Nice food in the hip brasserie, breakfast is free in the lounge. I rarely write reviews but this is well deserved. Very happy to have come back another time.
I've stayed here twice now. The hotel is great for business travel. I have a lot of meetings in midtown and the location could not be better. Rooms are fantastic and guests services are great. I don't think I would stay here if I was on a weekend away. That has more to do with the location then anything else.
Location in mid Town east was fantastic. Really close to Grand Central station. The front lobby was small but the receptionist were attentive and cordial (and all easy on the eyes). The only part of the hotel that needs work are the elevators. They were slow to say the least. The rooms were awesome. The bed was comfortable and the view!!!!!! Cannot get better in Midtown east!
This hotel has a peace and quite to it especially on the second floor lounge. When you are there for 5- 6 complimentary wine and cheese hour you forget the hustle and bustle of the exterior. It has a very calming appeal to it. We stayed in a terrace room, number 403 in fact that had an over sized terrace with 2 chairs, table and planted trees. I was not disappointed with the terrace but actually impressed by its size. Our doorman was exceptional and always had a smile on his face. The staff was always eager to please as well. The only suggestion I would make would to have 2 bartenders on staff at the 5-6 wine hour; serve Coors light for the hubby's like mine that do not prefer wine and have a "larger" tray of cheese and crackers as it is a crowd favorite and seemed to run out rather quickly. Thanks for a great weekend 48Lex and the 5-6 wine & cheese hour is definitely a nice touch! Will definitely be seeing you again!
Stayed overnight due to a blizzard. Room was well appointed and clean. Internet was weird, would not let me connect on my computer when my husband was connected on his phone. Breakfast was cute, yogurt was good and they were willing to make espresso for guests. Quick walk to the 6 at 51st or little longer walk to Grand Central.