The hotel is great, the people are great, the food was great, the view was great. Everybody says it’s great. The weather there was great, the service was great. The room was great and the elevators were so fast you would just blink your eyes and you’ll be on your floor. Everybody says the elevators are the fastest in the world. The building is so great it was built in 3 days, everybody said that.
Dinner at Jean-George. Absolutely Amazing dinning experience. We went for a birthday dinner. It was not cheap, so don’t expect to eat like at McDonalds. The experience began at the door and ended with several surprises at dessert. The staff was so accommodating. If a foodie and enjoy fine dining its a must.
Excellent location. Room was impeccable with tons of space and everything we needed. The highlight of our stay was the staff, which I cannot speak highly enough of. They were so friendly, accommodating and helpful. We had beautiful views, delicious food, wonderful amenities. We would absolutely stay here again when visiting NYC!
Very Trump. Not a great design aesthetic. The staff was nice and helpful though. But can't recommend the accommodation for the price. So many better options in the area.
We stayed in a corner suite overlooking Central Park and Columbus Circle. It was an extraordinary view. The staff was very accommodating and helpful. The beds were cozy and the kitchen was stocked with everything we needed to cook dinner. We had a short walk across the street to Central Park then did some shopping at Columbus Circle where we found a Grocery. It was a very pleasant experience overall. We will be staying here again.
My mother and I stayed here for 5 nights. We found the accommodations to be more than satisfactory. Our suite even had a small kitchen in it which we hardly used but would be great if needed! The room was clean and the bed was extremely comfortable. We used the Spa one day and I was thoroughly impressed with the staff and the fitness center; Merrick and Nina were fantastic at the spa! Though the hotel could use some modernization in decor and fixtures, I did not feel it was lacking by any means! The service was phenomenal and the employees were so pleasant. Tommy and Jesus were so welcoming and friendly every time we walked through the doors. Thank you Trump Hotel for a wonderful stay; we will be back!
It is really bad one compared to other 5 stars hotels. I got depressed when I entered the hotel, it has a very small lobby I can not even call it a lobby it is just setting area. At the time of check in be prepared to have enough money in your credit card as they charge $200 per room per night as blockage and you may count how much you will stay and how much they will book out of your credit card, this is really too much and I never have similar in any 5 stars hotel. Our story and honest evaluation is never end. The internet need registration and takes us time to be configured on our mobiles and it is only 4 devices per room with useless help from the hotel as IT left as per their statement. Third , I shocked with furniture is not as in booking picture. It is old. The fan in the bathroom and kitchen was not working. I just tried to express my bad feeling about what I have seen, I met a lady in the receptionist she advised that she is acting duty manager and here where the acknowledgment of the bad service when I talked to her about my feeling and it is totally different from what I have seen in Trump Washington, she was perceive my complain with low attention and mad mode I then I closed the conversation and I advised her if there is one other than her who can listen to my comments on a better way or I will not go further I told her I am I unhappy in how you deal with me in this way. I pay to get a service and better attention then I got upset and I left. The good people are the door men's are more pleasant than those in the reception. However I should not ignore that I asked to have my both rooms beside each other and they did. And they offered higher floor but I advised them if they are the same as our rooms and same furniture, then no need and thank you. I do not think I will be back again.
My sister and I had to get to the city and obtain a room on short notice because our mom was transferred to a hospital there! I can't say enough about how wonderful EVERYONE was from the phone call to book the room an hour before all the way through leaving four days later. The hotel was immaculate and the customer service is too notch! All of the staff was so considerate and always asked for my mom as they knew that was why we were staying. We were also always offered rides with the hotel driver, which was a huge help! Perfect location, excellent service, and worth the price! As always the Trump family represents pure class! Will definitely be returning.
Superior Service. First class hospitality. Rooms could use a little better carpeting starting to age, but not a deterrent. Wonderful hotel
I only visited the lobby area, as I was there for business. It's a truly impressive venue though. It definitely lives up to the hype. I doubt I could afford much more than a trip to its lobby.
From the moment you arrive until the time you check out, great experience. The room was clean, and great views. Impressive quality as well. We enjoyed the proximity to Central Park, and very close to all attractions by car, subway, and even walking.
Love the location! Comfortable beds and you can pick the kind of pillow you want. The bellmen are amazingthe 2 bedroom suite is a wonderful amount of room for our family. Such a great location to take in all the best attractions in New York! Love it here!
We stayed at The Trump International Hotel and Tower in NYC and it was truly a five star experience! In addition to the exceptional room with a view of Central Park, I cannot speak highly enough about how kind and helpful each one of the staff members were! They know true customer service! I highly recommend Trump International Hotel and Tower!