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Added by Jopie, at 04 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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19 December 2017
My company had a holiday party here and it went smoothly on the side of the hotel. There was a nice cocktail hour where there were two people walked around handing out appetizers and there was a small table with appetizers as well. The main meal was served buffet style in a reception room - pastas, California rolls, and a roast beef carving station. Everything was okay in terms of food. There was also an open bar that seemed fine as well. The staff was helpful in getting everyone settled, which is why this is 4 stars instead of 3.
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13 December 2017
I booked a block of rooms at the Viana Hotel and Spa for my wedding day and they went above and beyond for us and our guests! My wedding was on a Friday night and everyone got stuck in over 2 hours of traffic. When everyone came to check in, the process was quick and seamless. They even kept the shuttle buses to my venue running for an extra hour free of charge so everyone was able to make it to the cocktail hour. After my wedding, my guests had a great time at the bar that accommodated four wedding after parties until 4 am without a problem. The rooms were clean and spacious-my guests could not stop raving about the accommodations and the excellent customer service. The event staff, namely Erin Herlihy, made the process so easy and stress free. She and the staff put on a beautiful breakfast the next day and they were more than willing to work within our budget. I would highly recommend using the Viana Hotel and Spa- I can't wait to go back there on my first anniversary!
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06 December 2017
Reserved 2 rooms for my sister's wedding and was promised both would be ready by 1pm. Showed up at 1pm and the rooms were not ready. I had to wait in the lobby, where there were no seats, holding my luggage and tuxedo for over an hour. Didn't get my room until close to 3pm and only got 1 of the rooms (had to get keys to the other room after the wedding) shared the one room and had to get ready for the wedding in 20 minutes even though I was there hours early (obviously no one had time to shower or anything).
Staff was not very accommodating about the situation. They offered to text me when the room was ready but that's about it. Didn't give us any discount or free drinks for their severe screw up.
After the wedding we had an after party in the hotel lobby. I paid with a credit card and the next day I got a fraud alert because someone used my credit card number to buy a bunch of random things from stores in the area of the hotel. I later found out that the same thing happened to someone else who was there with me.
Would not recommend this hotel.response / report this review -
22 November 2017
We recently took a block of rooms art the Viana for our son's wedding and had the rehearsal dinner there. The dinner was delicious and handled professionally. The hotel was comfortable and the staff inviting. They helped a special weekend be even more special.
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19 October 2017
Excellent staff - superb customer service (Casey is awesome!). Very clean and contemporary hotel. We will definitely stay here again when we are in the area and highly recommend this hotel to any and everyone!
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11 October 2017
Nice hotel located near Mineola. I was an overnight guest as part of a wedding at Jericho Terrace and the hotel provided a shuttle to the venue. The staff is friendly and the hotel is modern with plenty of amenities including a spa, small gym, restaurant/bar that is open until 11PM. The bar has some good food and the drinks are reasonably priced. The rooms are a little small and the rates are a tad expensive for what they offer, but they're definitely cozy. Overall, a good place to stay.
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03 October 2017
Beautiful hotel, great for wedding reservation blocks. Pool table and bar in the back is great for hanging out. Bar tender gave me a free cup of coffee as I explored the hotel.
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20 September 2017
Very comfortable feeling when I checked in i was going through various issues, it was my birthday and lost my debit card in the place I was prior to. My best friend helped with the worker who was very helpful and consistent , she was Spanish and I forgot her name(sorry) the reason I'm only giving 4 is because on checkout the tall handsome guy African American made a statement I over heard about me being a transgender with a female worker and there were giggles. Other than great hotel to relax at ease , spa and great guest service👍
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17 September 2017
The Viana is a boutique hotel with first rate service! This hotel was a big part of our wedding weekend. We are from Michigan and most of our family & friends are from out of town so finding this hotel to help us plan and accommodate for all of our guests was a god send! Major shout out to Event Manager Erin. After all the wedding planning for the past year Erin & I have become good friends and all of the staff at the hotel went above and beyond to make the weekend special for us. My bridal party utilized the spa for our makeup & hair, we held our after party and breakfast in their banquet hall and they opened up their meeting rooms for our wedding guests to play cards and hang out in between wedding activities. I am so glad we found the Viana & it will forever be a special memory staying there for one of the biggest weekends of our life.
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11 June 2017
Hotel was great, very clean, friendly staff. Room was huge. Bed made you lean towards the middle, but I didn't have an issue with it. Still comfy. I LOVE the texting service to the front desk. Did not try the restaurant or spa, but would definitely come back!
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23 May 2017
The environment was clean and classy. Food was excellent and there was a great beer selection as well. Staff was friendly and service was fast.
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16 May 2017
My wife and I stayed here for our anniversary. We were greeted at the door by Joe, who recognized us from previous visits. Due to an issue with our reserved room we were given a free room upgrade to a suite. The room was huge and clean. There was a tv embedded into the bathroom mirror. Dinner at Marco Polo was excellent as always.
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24 April 2017
This is a great getaway spot. I was part of a Spajama Party and had an amazing time. The staff was wonderful. Kasey and Veronica were wonderful. Will was the absolute best!!!! He took care of our party from the time we sat down for lunch and was there for us for the rest of the night. He made the experience even better. The spa treatment was to die for and the room was great. I will definitely be coming back to this Hotel in the near future.
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11 April 2017
Great stay. This hotel is located in Westbury long island. Generally good amenities, good restaurant (wide breakfast selection in the morning, Asian fusion at night). I didn't use the spa / get a massage myself but heard it was really good from at least one other guest. Rooms are nice. TV actually works as designed. Menus and service info available in the TV portal. Room I stayed in was clean and modern. Most of the staff is pretty friendly and very helpful. Would stay again.
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