Loved my room!!! It had everything you would need: apartment size refrigerator, 2 burner stove, microwave, sink, dishes, pots, and pans. They offer free breakfast and a reception from 5-7 pm with wine, beer, and food refreshments. I love that as a Hilton Honors member you get free wifi (the basic speed) and a digital key which you can access with your phone. This one also had 2 types of pillows: ultra soft and medium. When I needed to sit up and do work, the medium was good for my back. But at night, the soft pillow contoured to my head. It also had a TV in both the living room and bedroom. Great for couples who may want to watch separate things. It was so homey and comfortable.
I was asked to go and work at Homewood Suites a a temporary employee, I was also asked to stop by and introduce myself the day before my starting day which I made s huge effort and I did it on a Friday to begin Saturday. The next day I notified my temp agency that I would be somewhat late due to my Babysitters location. When I finally arrived to the hotel look, I was immediately told I was not needed. After I drove for hours and made all the effort to stay and work, I was turned away. That was not the main reason I decided to rate it so low, all of the staff that I encountered on the property were rude and unprofessional to me. I reported that a truck in the parking lot had a door open, and that they should see who that truck beloved to. They completely ignored my request and seemed happy and all smiles when I said I was really looking forward to working that day and now it was not going to hapoen, after all the effort in my party I walked away. I felt very unwanted on that property.
They cancelled our reservation 24 hours prior to arrival and stated we needed a deposit. Could not find on their site or in the confirmation email saying a deposite was required. When I called to ask about it they would not tell me where it says a deposit was required.
Solid hotel. Location is close enough to downtown but far enough away to not deal with paying for parking while staying at a hotel or dealing with all the traffic. Rooms are fairly well kept but could use a little extra TLC from time-to-time i.e. moving the night stand. When I did that to look for additional outlets, there was a ton of dust, a phone charger cord and a dried out cigarette. I would stay here again, as it was a good value overall.
Clean hotel with nice staff. Buffet breakfast and dinner with free wine. Easy access to capitol and downtown area
Absolutely gorgeous hotel! Great for families and long term stays. It has a full size fridge, dishwasher, living room/bedroom, fold out couch and gorgeous amenities and complimentary items. Great breakfast and very clean rooms. This hotel is the by far the best one I have ever been to in Austin.
We are repeat offenders! Found this hotel during one of our trips to Austin over 10 years ago and we come back annually for ACLFest. The location is really convenient and is close to downtown, the airport, and major NS and EW roads. The staff at this Homewood treat you like family and the accommodations are first class. Breakfast is above average for this level. The hotel went through a major renovation this past year and it makes it all the better.
Very nice rooms. The people at the front desk were very nice and helpful. Enjoyed my stay there quite a bit.
Enjoyed my stay since it was fairly close to downtown.
Hated that not much was offered for breakfast compared to other hiltons we have stayed at.
We had issues with loud guest at the pool right before 10pm but I called in and someone addressed them and after 10pm let them know the pool was closed. Which was good they addressed the issue!
Rooms where clean, when I asked for new sheets even though I had just checked in they sent someone to change them promptly.
Nice hotel but no shuttle service to the surrounding area and nothing much in walking distance, including food. Was told to use Uber and Favor which incurs more personal cost. Hotel nice though.
This was a wonderful stay for my husband and I! They were so accommodating as we had no reservation. We had a wonderful room that was clean and comfortable. The breakfast was awesome in the mornings. All the staff members were kind. It was a great stay and we will return!
I was hired as a TEMPT WORKER from a STAFFING AGENCY to help the kitchen (restocking food and condiments). The manager (Elizabeth) after knowing that a worker (KELLY which she is ALSO staffed through a staffing agency) talked down to me (cussed at me and also mentioned my sexual orientation which is NONE OF HER BUSINESS) & said disrespectful words to me in front of customers today stated & I quote "I am firing you because you are quiet." This employee HARASSED me in front of her and she still did NOTHING to that employee and let me go!! ELIZABETH knowing that I AM a better worker (I am NEVER on my phone unlike KELLY) & do my job as asked, still did not take any of that into consideration to keep me as the TEMPT WORKER but instead kept KELLY (TEMPT WORKER). This has been the WORST TEMPT place I have WORKED for!!!!!! Do not work for this company DIRECTLY OR THROUGH A STAFFING AGENCY!!!!!
The room was great, very spacious, excellent bed and pillows. Outdoor pool was definitely a plus. The service from the guy at the front desk was not very good.
The location was nice and felt safe. The room was nice and included a kitchenette with a full size fridge and dishwasher, however it smelled a bit smoky. It also had two TVs, one in the bedroom and one in the living room area that was shared with the kitchen. The shower was good, with decent water pressure, however the mirror above the sink was like a slanted fun house mirror, it was very strange. The bed was decent as well. I sleep better at home, but my mattress and pillows at home are nicer than what they have here. Overall, is stay here again despite the negatives. The service is what you would expect at any regular hotel.