Great visit, beautiful room, good customer service
Good for the price, clean hotel, there was some noise at night but it wasn't terrible
Very impressed with the front desk staff here. Friendly and professional. Clean and modern rooms. Comfortable beds. Everything we needed for a great price.
Older hotel rooms feel a little dirty. Although the bed and everything seemed clean and fine. Lobby recently remodeled and the bistro is what you'd expect from a courtyard
Staff was friendly, rooms were mediocre for the price. My non-smoking room smelled as though it had been a smoking room at one point and then inadequately tended to but covered with cloying air fresheners. Heater kicked on (appropriately) overnight but smelled like something was burning.
Very impressed. From the start the staffs were courteous and professional, addressing me with "Mr." and "sir". The lady at the front offered me a second bottle of water just because I mentioned the Texas heat was beating me, and gave a call later to make sure the room was to my liking. Maybe this was a normal part of the southern hospitality, but no other Marriott had done it before and I very much appreciated the gesture. I would definitely stay here again.
Well, I'm not super picky about where I stay unless the place has had notable crimes like murder and assault (wouldn't be surprised if every place has had that). I'm with my family and I was delegated to sleep on the pull out couch. Normally the sheets are K ready there so I was surprised to not see them there. The point I'm trying to make is that I'm salty about having to set up the bed myself when I was expecting it to be done. Otherwise, not bad. Though there were chairs just sitting idly in the room which was weird, but I digress. Not bad wouldn't stay there again if something better came up but fair.
They have the best customer service! The front desk were super accommodating with my requests. The biatro has a delicious Starter Breakfast Sandwich that they make pretty fast if your in a hurry. The location is close to restaurants. I really like using the Marriott app for check-in and checkouts. If your a business traveler, these things are important. Wonderful staff😁
Nice hotel, picked it because they ofter Starbucks coffee. Room was on highway side & could hear highway noise. But overall nice room with comfortable bed with nice bedding. I will stay again.
Everyone one was really nice and accommodating. My roommate locked the second deadbolt on the door and didn't wake up after I pounded on his window and the door. I had just got off a double 7am-630pm then 7pm-3am. I needed a place so I came here. They pushed my check out time to 3pm instead of noon. The rooms are extremely clean and very spacious. Thank you Marriott. can we be roommates?
Staff was friendly and accommodating. Rooms were clean. Only reason I didn't give five stars was because the entire 4th floor smelled like stale smoke.
Recently came here for a work trip, and the staff did something that I can never thank them enough for.
I came a couple of days ago off a flight at midnight, right after my luggage had been lost. Needless to say I was in a pretty grumpy mood.
The staff however changed my whole output on the situation. Roger at the front desk helped me into my room, and gave me great recommendations on where to find some clothes early the next day for work. Another lady (I didn't catch her name), both gave me sympathy, and great tips on how to navigate my tricky day in Austin with no luggage. They were both great and I can't thank them enough for the hospitality they showed me.
Stayed here for work recently. Lobby, pool area, and rooms were all neat and clean. I didn't deal too much with the staff as I really had no issues while there but the few times I did they were very courteous and professional. Would definitely stay here again.