Name: Holiday Inn Hotel & Suites Alexandria - Old Town
Address: 625 First St, Alexandria, VA 22314, USA, US
Telephone: +1 703-548-6300

Holiday Inn Hotel & Suites Alexandria - Old Town is a lodging, located at 625 First St, Alexandria, VA 22314, USA. They can be contacted via phone at +1 703-548-6300, visit their website www.ihg.com for more detailed information.

Location :

625 First St, Alexandria, VA 22314, USA

Contacts :

Added by Jopie, at 26 February 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Chris Schubert

07 December 2017

Started out with AAA booking the room for us. When it seemed like that wasn't working out, we contacted the hotel ourselves. We were supposed to get rooms helpful to our disabilities, that didn't happen. They said they would pick us up with the shuttle at the train station and take us around town. That didn't happen either. We had to Uber everywhere we went. The best thing about it was the Bistro on First inside the hotel. And even that wasn't open for lunch. They wanted you to use room service. The friendliest person there was Mr. Bill at the Bistro. Everyone else needs customer service training.
Steven Schirtzinger

06 December 2017

I always have a great time with the staff in house. Hospitality is their great success. The food is outstanding and the recent remodel has definitely put it back on the books. The new concept of open and airy is great with a large seating area in the front, a larger redesigned restaurant and bar is wonderul and the renovated meeting space is a draw for great conferences to come. Its a great experience and a great place to stay.
Jacquelyn Manson

05 December 2017

This was a very nice hotel. Very good food and service in the restsurant. Make sure you eat dinner there. Very big portions. Very close to Reagan airport. Rooms were clean. I would stay there again.
Margie Reilly

01 December 2017

I was not at all impressed with our room or the room service. My husband and I stayed there 3 nights----there was supposed to be a small refrigerator in the room. There was none. There was not even a luggage rack in the room---I finally requested one and got one the next day---but still no refrigerator. After returning to our room late in the afternoon the second day.no plastic cups in our room and no coffee refills for the next morninglow on toilet paper..but I did get a luggage rack. The afternoon of the third day after returning around 4pm---there had yet to be any sign of room service. The beds were still unmade, no coffee, no clean towels. I was rather upset! I went back into the hall and saw the 'cleaning cart' outside a room down the hall and waited until I saw the 'housekeeper' show up. I was not happy and asked her to just give me the towels, coffee, and replacement cups. We were tired and didn't want to be disturbed. On top of all that---taking a shower was a challenge---the tub was more slippery than ice and there was nothing to hold onto getting into or out of the tub. We had to use a bath towel as a bath mat so we wouldn't slip and get hurt. (This is an issue with ALL hotels these days---they must love law suits). The bathroom tiles were old and showed signs of mold---just not cleaned very well. The bath had been remodeled all but the shower tile. The only reason I'm giving this hotel 3 stars is because the front desk service and the shuttle service was terrific. All were to so helpful. Room service gets a 0. This was room 423.
Maresa Fanelli

21 November 2017

We cannot say enough good things about this great venue. We had a meeting of our home owners' association at the Holiday Inn in Alexandria because we could not have it on site since there was no power due to hurricanes.
Not only is the location convenient - just minutes by shuttle from Reagan National, - it is also located within walking distance of some truly fine restaurants and the hotel shuttle is there to take you to the heart of Old Town Alexandria, great public transportation to DC as well.

We had breakfast and lunch buffet for participants for two days and the food was excellent and abundant! Members of our group who often go to meetings and conventions commented on how far superior the food at this Holiday Inn was.

The rooms and public spaces have a really lovely ambiance - warm and welcoming and that was matched by the super-friendly, super helpful staff. All were are nice as can be to a person - from the reception desk to the housekeepers, the bartenders, the service people in the restaurant (Bethlehem) and the sales person Joylette and the event manager, Joy.
Very reasonable prices as well. Highly recommend this hotel for an event or for an individual stay.
Tashea Holmes

18 September 2017

The hotel is conveniently located to D.C. It smelled AMAZING in the hotel room. There is a hotel bar and also a restaurant. I made reservations thru a 3rd party and wasn't away of the additional funds that were to be put on my card. I was explained these monies where in the event I charged something to my room. It was extremely humid throughout the hotel. My phone thermometer read 83°. Too hot for myself. If you have a medical diagnosis that requires you to be in cool temps, this isn't the hotel for you. There is on street parking, if you can get it. This hotel is within walking distance to restaurants, pharmacy stores, coffee shops.
Richard Baxley

19 August 2017

Great stay! The room and building were clean and mostly updated (decent wifi, new bed, new fixtures/outlets, etc). The staff was amazing!!! Super friendly and helpful and made our stay even more pleasant (front desk, custodial staff, breakfast buffet server, and pool life guard).
Derek Nevels

30 July 2017

Ok place. The parking is the worst. You park in below ground garage with minimal lighting , no security cameras and when it rains the garage floods up to 2foot of water is certain spots. The Hotel is still under construction. A.C. in room hard to regulate either hot or too cold.. No room service as of yet

Good Distance from everywhere you want to go.. Nice staff very friendly.. Even construction workers.. Bldg will have a great look when completed
Trina Reese

30 July 2017

Hotel - 3 stars
Staff - 5 stars

It was a rainy weekend and the parking lot we paid $20 a night for was flooded so my shoes got ruined.
They were remodeling so our king size balcony suite had a view of dirt and more dirt.

The young lady that checked us inroom 440 on July 28th was not helpful at all. If your customers have to pay to park and wade through the water an explanation of where to go and what to do would be helpful.
The only reason I'm not totally bad starring is because when I asked Aaron for an extra blanket, he was on it immediately and Ana, who took care of our room was so kind and helpful also. But, the best of the best was Marilyn.she helped us plan our sightseeing trip for the day and she gave times, locations, and backup plans. I have to say the staff was great except for that one young lady. She needs to thank her co-workers for picking up her slack.

Other than the parking issue and remodeling view, the rooms were clean and my family was comfortable.
Bodyrot For President

11 July 2017

I do not enjoy the city but the hotel is nice. The internet is enough but they are renovating so the 1st floor is off limits for the elevator. Parking is $20 for the day even though the price of the rooms are incredibly inflated. The TV barely has any channels outside of news networks. It's not a place I suggest. But it is clean and plenty to eat in the area
Terry Flavin

13 June 2017

We stayed in one of the freshly renovated rooms, which is nicely finished and decorated. However, the room was not clean, with various pieces of trash left around the room from the previous renters. The rest of the hotel is showing its age and it costs $20 to self park in the underground car park.
Kyle Steinhauser

31 May 2017

Nice hotel for the price, somewhat outdated in facilities but not bad. Shuttle service is kind of nonsense as we were never able to actually use it despite it being talked about as a perk of tenants. Oh well, still a close walk to downtown Alexandria and 10 minutes walk to the Braddock metro station which serves blue and yellow line.
Teddy Roman

19 May 2017

Very nice hotel in a good location. The hotel is undergoing renovation and the room I stayed in was recently updated. The bathtub/shower was a little dated and looked like it needed to be replaced but it was very clean so overall it was fine. The staff is extremely helpful, friendly and polite. I was very impressed. It's not close to a metro station but the hotel shuttle will take you to one at the airport. Overall really good experience.
Adrian Nagle

09 April 2017

Double Queen room was plenty large for myself. Bed was comfortable. I could maintain a comfortable room temperature. Refrigerator was not very cold despite cold setting. TV was perhaps on the small side from other hotel chains I'm used to. Bathroom was clean and nice size for myself.

Location was great. It was within some enjoyable restaurants, grocery shopping, and a church I could attend.

Parking was a little more of a challenge with the very small parking spots and structural columns in the single level underground parking garage. I was not familiar with the area and had to learn a few tricks to get around on the local streets.
Kristen Dacey

05 March 2017

2017 construction on every floor - I attach pictures of my closet? I don't know if the video of the construction will load. Early in the morning the construction teams show up with their tools and equipment, and the banging and drilling starts. Tool bags, carts and materials line the hallways and workers knock on door after door to see if people are in the rooms? I have been in hotels before that have been under renovations, and not only do they usually let the guests know but also separate the guests from the construction area. Here you are surrounded by it. I went to the front desk incredulous that they put me in a room next to the construction and was told, "I can move you but it is on every floor". I guess management could not manage the renovation and customer convenience and safety at the same time. Much better hotels for the same price, in the area.