The young man who checked us in was proficient but charmless, especially when he directed us to use the stairs with all our bags in tow, when an elevator was available.
I stayed 3 nights when I had medical appointments at Ucla. I found my room clean, appointed adequately. The bed was comfortable, the TV got a lot of channels. I was alone,
Nicely kept, good room, friendly staff, closer to UCLA and Westwood area restaurants and shopping. Small hotel, basic amenities and very nice.
Nice staff. Dated rooms and decor. Minimal parking. Horrible smell coming from heater when used. Nice larfe bathtubs. Decent place, but not a good value for the price. More comparable to motel 6 then confort inn.
The room was acceptable, but needed updating, especially he carpet. The breakfast in the morning was very good.
Very comfortable. Nice soft bed, but it might be a little noisy outside. I slept through the noise just fine thoughjust something to consider. Also there is breakfast in the lobby so you can grab a quick bite before heading out
Great price for the excellent location. Rooms are clean and comfortable. Staff are very nice and friendly.
Cosy hotel, close to UCLA, restaurants and budjet car rental. Nice staff and good breakfast.
Good beds. Everything you need, including an AC. Even had a room with a little seating area in the window. Two floors for parking, basement parking is a tight drive, heads up. But over all, we might have found our LA hotel.
Rooms are badly in need of an upgrade. The exterior could use some pressure washing, and it doesn't help that the W is directly across the street with a far superior product. Nevertheless, it got the job done.
I only gave them a one star because it wouldn't allow me to give 0 stars which is what this DUMP deserves. They charge parking on top of their rip off room rates! Stupid people at desk, no complimentary anything! The continental breakfast is horrible. Better to walk around the block to Ralph's and go to Starbucks. VERY over priced, bathroom was dirty, staff rude indifferent. Why wast $200.00 a night to stay here where they treat you like an inconvenience to them instead of a guest?
I felt that the front desk staff didn't really know anything and they didn't have any complimentary deodorant, sunscreen, etc. The only helpful thing they did was hand us maps. The breakfast area was too small. I don't know how this could be considered a 3.5 star hotel when they don't offer any hot breakfast. You couldn't eat breakfast in there without getting in other people's way. The tub in the room would have been nice (very spacious) but for the fact that it looked dirty. It was definitely more yellow than white. The cleaning woman was very nice. And the best part of the hotel was that they had two small bookcases when you first walk in that you are more than welcome to take a book to read while you head to the beach or campus.
Terrific location, facing the ocean, a block from the Pier. Very friendly and helpful staff. Very good burger served in the patio restaurant. Quick valet service. Excellent bed. Only one elevator, with a second one supposedly being installed, but not clear when that will happen. Clean. Bathrooms are a bit vintage and water pressure in the shower just so-so, but it's also a period of water conservation. WiFi connection was occasionally good, but more often very intermittent, which was very disappointing. Lots of Europeans. Expensive, but so is everywhere else in the area. There is a high premium for the location. We stayed three nights and were very satisfied, except for the wifi connection, but felt that the price was on the high side for this facility.
We've stayed here numerous times on our visits to UCLA. It is within walking distance of many restaurants and shops. The staff is very friendly and the hotel is very quiet. They charge for parking but I feel it should be free for guests.