I stayed here back in the Spring for week. I really enjoyed my experience here. The staff was very friendly and helpful. It has a nice restaurant at the top with a terrific view. The structure of the building is really cool and unique. I plan on staying here again when I visit Los Angeles.
This hotel makes a statement, standing right on the 405. If possible, ask for the rooms facing east. And carry packaged food. Everything is a minimum of 4 miles away. Pricey restaurant and they don't accept tips. Super supportive and cheerful staff. A short term solution is to walk towards Supelveda avenue at BelAir and try the fuel stationsfor temporary sandwiches.
We stayed here with a reservation my company made and when we arrive there was an issue with paperwork and the gentleman at check in was very rude towards me. He tried to charge my card for the stay when the company had already paid for it, but only old me he was charging for incidentals. However a lady walked up and corrected the issue and was very kind.
This hotel is very noisy and it is very difficult to get in and out of the hotel parking lot, as it is located right next to the 405. Also parking is $34 per night, which isn't an issue, we just were not informed.
It is a relatively nice hotel but you can tell the updates/remodel was not done with high standards.
You can also hear the people in the rooms next to you fairly easily.
Other than the one rude gentleman, everyone else was very friendly.
Great hotel. If you want a good view, youll need to stay from floor 8 and up. FYI, (valet parking is NOT free, to whoever wrote that on here. It is $37/night) Beautifully renovated hotel, very nice rooms, only thing is the walls are so thin, you can hear conversations from neighbors room! Balcony doors are great, keep all 405 freeway noise out, but the walls are very thin. Still a beautiful place, would stay again.
This is the best hotel I've ever say that in Los Angeles. It is set up in a great location close to the freeway and Santa Monica Beach. The rooms are very clean and we just love this place.
Check-in process was really smooth. Exceptional room service. There is a gorgeous view from the rooftop restaurant. The food was excellent too.
The location is right next to the Getty, which is a huge plus. It also has a nice slick feel to it and a helpful staff. However, be warned that for some reason Uber drivers have trouble getting to it sometimes.
I love the restaurant at the toplevel of the hotel. Very nice view, happy hour and food. They have gluten free snack and breakfast options (don't know about dinner). The hotelroom would have been very nice if it weren't so noisy. Earplugs were provided but didn't do the trick.
Location is great, right off the 405 so it's very convenient. However, that means traffic noises, but nothing that ear plugs won't fix, which front desk had available and brought up to my room. The Room itself was very clean and comfortable for they had climate control on prior to check in so that was nice. Service is wonderful, even without gratuity, which is the hotels policy. The complementary wine night in the main lobby, the pool area and top floor resturant were beautifully designed to enhance a relaxing stay. All in all, it was a luxurious vacation and would do it again.
Very nice hotel, and not a chain. I LOVED how they were gratuity-free, it made using the valet and everything else so much less stressful. For me the highway noise was just white noise. There were some things that weren't quite as organized as a chain like getting all the receipts but this was more than made up for by the clean, comfortable room and the no gratuity policy.
It's nice. Rooms are small but clean. When you face the highway you can really hear it. The bathroom doors, also, are like just frosted glass and it's weird. Just give me full privacy. As always, complimentary breakfast would have been nice. But everyone is really friendly!
Accommodating hotel staff with all of the amenities. Family stayed here while they were visiting --- really thought it was in a good location. Decent amount of street parking for guests, with easy access to public transit.
High end 4 Star. They let us check in early in the morning. Staff we extremely friendly and helpful, view from the room was amazing. Impressive bar and restaurant on the 17th floor, breakfast was expensive but it did hold me up for the whole day. Centrally located in a great neighborhood. I would recommend to anyone.
Couldn't beat the location of this vintage hotel. Staff were friendly and approachable. Cleanliness of the room and bathroom was very good even though toilet roll was rationed. Bed was lovely and comfortable
I cannot comment on food as we had booked room only.
The only negative comment I have was the charging of four items from the mini bar which we have not used. They items were removed from final bill but when I asked why this happened the receptionist said she didn't know it was another department dealt with this