Do you remember going to your buddy's bachelor pad after he cleaned it up? Not all the lights worked, the sofa had a small hole in it and there were weird stains on the back of said couch but it had the all the necessary elements for a kitchen, bedroom, and bathroom; the kind of place where parking wasn't great? Bring dish soap and request a room where parking is near, also consider the purchase of ear plugs as the walls are perfect sound transmitters. It's not bad but it isn't great.
Great location and quiet surroundings! But it stops there. Rooms were very dated and of questionable cleanliness and maintenance. Only temp workers man the front desk and the manager is seldomly around. They do not have staff all the time, so if you want something, you have to go to the front desk and get it yourself. They do offer free breakfast in the morning and meagre dinner from Monday through Thursday. Finally, I didn't feel safe being here alone.
Wonderful front desk people extremely helpful and friendly. Got us the best rate imaginable with dinner served four nights a week and breakfast everyday. When I mentioned I was allergic to animals they offered to send someone to shampoo the rugs if my allergies were kicked up at all. Clean rooms,granite counter tops, full kitchens, extremely comfortable nice firm beds, bright bathroom with large vanity tons of storage for an extended stay. A pool along with a hot tub a basic but clean exercise room with treadmills a bike and free weights. What more could you want?
This hotel is okay. The suites are clean. Mine had minor plumbing issues. The toilet ran all day and night and the bathroom sink drained so slow, I bought a mini-plunger while I was out and fixed it.
Parking is decent, but not easy to get to or navigate. However, every suite has about 4 ways to get to it, so there are several "sweet spot" parking spaces, making sure you don't have to haul stuff up from too far away even if the good spots are taken.
The rooms are clean. The furniture is pretty standard cheap hotel 1980's chic.
For the price, it hits right down the middle. The location is almost perfectly centered between downtown GR and the airport, on the Beltline and 28th, in between two malls, so traffic can get hairy, but there are several options for getting to any destination around here.
Positives: Excellent location and it is truly delightful to have a full kitchen in a hotel room. With Trader Joe's located so close, we were all set up to have a great experience. The staff were absolutely delightful and THAT'S the reason why I give this hotel so many stars!! Friendly, polite, helpful, diverse - really amazing. I was brought back to today's bleak reality when I exited my room and found a pick up truck outside with a confederate flag.
Negatives: Basketball hoop is set for a child's height. This was unfortunate, as we had to find another place for our son to practice and the hoop was not adjustable. Also, the dishwasher was as loud as a freight train. I was also surprised that there was not a coffee machine in each room - I had to drag my cranky self to the lobby for breakfast hour. The breakfast also fit into the negatives, as they had canned fruit cocktail (YUCK!!) served on Styrofoam plates.
These suites are amazing! More like an efficiency apartment that a hotel room. Clean and well organized. Friendly, helpful staff. Delicious, abundant breakfast. Private room entrances lend a greater sense of security. Pool and hot tub were clean and well maintained. Kitchen with full size appliances and dishes. Landscaping, courtyards, and walkways all well taken care of. Best stay away from home we've ever had.
My friend and I stayed at the hotel for one night, but that night was wonderful. Everything we could have asked for and more. The room was clean, polished, and spacious. Highly recommend.
Very clean room, comfortable bed. Bigger than expected, the room had a working fireplace that you could purchase a log for, seemed like a cool idea.
Booked the "Romance Package" in a whirlpool room. Room was very clean, staff had champagne and gift cards in my room upon arrival. Check in staff was very friendly and helpful. Bed was super comfortable, there was a full complimentary breakfast available. Highly recommend this hotel for travelers looking for a clean, quiet, friendly place to stay!
Full, roomy efficiency with kitchen, fireplace, plenty of space, and all needed amenities. Clean and pleasant. Plenty of plugs. Very homelike. Nicely furnished and decorated. Staff graciously provided free transportation to our conference at Calvin College.
It was a bad experience for our family! We were on the bottom floor and there were mouse traps! We moved to another room and it had bed bugs! We took our son to the doctors and she told us yes it was bed bugs and gave us a paper stating it was bed bugs and the office staff manager didn't believe us. My son had bites all over him! We ended up seeing the bedbugs and got out of there. I feel terrible that my baby boy who is only 2 had bites so bad all over him. We had bites but our baby had it the most. My husband was working in Grand Rapids and we spent around $5,000 because we're not from that area and we couldn't even get a refund for our last week.