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lodging

Embassy Suites Chicago - North Shore/Deerfield

1445 Lake Cook Rd, Deerfield, IL 60015, USA

About

Embassy Suites Chicago - North Shore/Deerfield is a lodging, located at 1445 Lake Cook Rd, Deerfield, IL 60015, USA. They can be contacted via phone at +1 847-945-4500, visit their website embassysuites3.hilton.com for more detailed information.

Location :
1445 Lake Cook Rd, Deerfield, IL 60015, USA
Added by Jopie, at 06 April 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • B05SGu1d3 5O53ES
    28 November 2017

    Best hotel I've stayed in. The rooms were big and nice, the beds were comfortable, the staff at the front desk were friendly, and the food was top notch. And it was free! The pool was just the right temperature and twice I had it all to myself. The hottub was just the place to go if you need time to relax. And not to mention all of this came cheap. I'd definately recommend staying here!

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  • KC Harmon
    04 November 2017

    Zero Stars. Less than Zero. First of all the front desk clerks were taking photos of themselves with disgusted faces laughing at how much they hated their jobs as we checked in. Once we located the room, everything was out of place as though the hotel had purposefully rearranged the room as though it were some kind of childish prank. It did not end there, having the room change correction took nearly an hour and a half with the hotel staff continuing the childlike attitude. I could have done it myself more than twice in the same amount of time. Finally, the food and beverage manager and captain treated us as though we were not guests at the hotel. Do not waste your time or travels at this property unless you are cheap and get a dirt rate. You will be treated accordingly, like dirt. This Hilton property managed by Two Roads Hospitality needs a visit from Hilton Corporate. There is no way Hilton Operations is aware of the substandard hospitality that this location has descended. Zero Stars.

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  • David White
    02 November 2017

    The front desk clerks are pleasant to work with and attentive to your needs. The hotel is nice but needs to be updated. The breakfast is bland and lacks variety. Despite the friendly restaraunt staff, the food is not good. The rooms are clean, but like the rest of the hotel, needs a major update. Overall, my stay was slightly above average and I'd stay again.

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  • Aaron Birkeness
    01 November 2017

    My wife and I were in town visiting some friends and did not plan on spending much time in our hotel. However, once we arrived we were left in awe by the wonderful service and beautiful atmosphere this reasonably priced hotel had to offer. We spent every afternoon from 5:30pm to 7:30pm enjoying their complimentary drinks (beer and cocktails included) and snacks. This hotel will be a must whenever we have the chance of staying in the area.

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  • Rap Payne
    27 September 2017

    Breakfast is second to none but the lady who makes the eggs is as salty to the guests as her food. 😕 The happy hour is great! The bartender (Salvador) is fantastic. Big suites. Excellent workout room and pool.

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  • Luis Massao Sasaki
    18 September 2017

    The room was very good. Comfortable beds. Had a nice drink in the happy hour and a nice breakfast in the morning

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  • William Oesterle
    09 August 2017

    Saturday night visiting from out of state for a 60th wedding anniversary with family and a few of us gathered here since one of the group had a room at this hotel and it was deemed to be the nicest with a large open gathering area. We sat at a single table in the large open area. At 11:00pm the bar closed, they put up ropes across all the entrances, and then an employee came over and asked us to leave because they had to clean and setup for breakfast the next day. The place was basically empty and already cleaned up. Although the worker was very polite, that didn't feel very welcoming.

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  • Shawn Williams
    02 August 2017

    Great hotel. Nice room. Good restaurant and other dining amenities. Friendly and accommodating staff. With a good business room and other conference rooms to be mention. Would definitely stay again since it was reasonably priced.

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  • Nicole Parisi-McKnight
    28 July 2017

    Some of the staff was great and some was not. Excellent front desk and bar staff during the afternoon open bar, but breakfast staff was consistently rude and unhelpful. Pillows left much to be desired and for some reason they booked a conference that had loud music every night Tuesday through Friday (which is odd given that their primary customers seem to be business folks).. not an overall bad experience but definitely could have been better.

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  • Aseem Khera
    17 May 2017

    I had good experience in the past but not today. Was trying to book a conference room for an urgent meeting, kept calling the sales team for 1 Hr, who never responded even after leaving voicemail. Finally managed to talk to 1 person after requesting front desk, who first confirmed the meeting room and was sending the authorization form for credit card details. I informed by my team to join the meeting there at 10 and just a while later, the sales person from Embassy Suites called back saying they are full, but can accommodate our meeting on double the price that they quoted earlier. I was pissed off and booked Marriott instead without any hassles and even at a lesser price.

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  • Lisa K
    16 May 2017

    Our room was right off the atrium which is used for breakfast and Hospitality events. Great location, food, and staff! We loved it and arereturning in a couple of weeks for a wedding.

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  • Thomas Phillips
    05 May 2017

    We stay here regularly. Love the free happy hour and the gym. It's a nice, quiet area but with nice restaurants nearby. Great for a relaxing weekend away.

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  • Lee Harrop
    22 April 2017

    Exactly what I had expected when I booked this hotel. Rooms were clean and the staff were friendly and helpful. It is located right on a major highway so the side of the building facing it is a bit noisy. If you want a more quiet room ask for one away from the highway

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  • Quita Marie
    13 April 2017

    I had a bit of a issue with my credit card when I first arrived and the staff was very understanding and patient with me and they were very nice. I booked a king suite it was very nice clean spacious everything in order I had no problems except after taking a shower the handle on the shower got stuck in the water continue to run but that was immediately fixed by a staff member once I called to the front desk. The room is very spacious and you can make it either private or very open to other people in the hotel because there is a Windows for the room with shades and each room has a TV and phone you can control your own heat and air. I'm currently using a voice texting app to write this review so I will fix it later I currently had a very long and detailed review and as soon as I was about to post it Maps delayed and stopped and also delete the pictures that I tried to post along with my review which I'll try to post later but overall it's one of the best hotels I've been to and I would recommend it and I will be going back again as soon as I possibly can

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