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Added by Jopie, at 23 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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16 December 2017
The stay started off with the shuttle bus telling me we had to wait on the airline crew before he could take me to the hotel. I told him the crew would be 15 minutes at least (it was after midnight). I decided to take a cab. When I arrived the shuttle bus pulled in next to my cab. No airline crew, just one woman.
I asked that the manager call me to discuss the cab charge. He never did.
This is an ok hotel. Dated and a little dirty for my taste. It just needs to be updated. The food and drinks are overrated and overpriced.
My suggest you find a different place to stay. There are many more modern and well kept hotels near. The layout of the hotel is a huge maze. Not easy to get luggage in and out.
The staff is less than helpful on top of all the other issues.
Avoid !!response / report this review -
06 December 2017
This place was great! Rooms were newly redone, comfortable beds, nice bathroom (although low shower pressure), helpful staff, and personal balconies. Not to mention a nice pool and Jacuzzi, fancy garden fountains, and on site bar and night club (although we didn't go here). Hardly even noticed the airport sounds. Would definitely recommend this place and stay again.
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05 December 2017
Rooms need updated shower heads because the current ones use tons of water. I felt bad showering especially since the hotel asks you to help conserve California’s precious water by reusing your towels.
The rooms generally are a bit dated and worn for a three star hotel and the associated cost. Beds are nice though. Mini fridge and microwave in rooms are handy.
Interior courtyard has nice patio furniture and attractive pool area.response / report this review -
20 November 2017
The facility get a five star. Customer service at the front desk get a 2 star rating. They seemed very young and uninterested in my needed accommodations. They did not greet me when I approached just kind of looked at me. The bartender for the vineyard was kind patient. She was very busy but I'll give her a 4 star. Food available in the restaurants start at a low of 10 easy and up. On sight gym was nice seemed clean until you looked above the door frames. Very dusty and covered in spider webs. Our room was also a 4 star clean and cozy.
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10 November 2017
This hotel gives you exactly what you pay for. The lobby and the bar slash restaurant are in pretty decent condition, it looks like they were renovated recently. But we had to stay in building number 2, which is a long walk from the lobby past the pool through building 1 through another parking lot and then you get to building number 2. Are rooms seemed like they are original from 1970. But with a newer TV. There are not many plugs for your electronic devices and the room still smells like it used to be used as a smoking room. Not the best quality room but it gets the job done for the price.
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22 October 2017
I love this place. Beautiful courtyard and beautiful lobby
Most friendliest staff ever! Rooms are nice, and clean, I mean reallyresponse / report this review -
18 September 2017
Had a very pleasant experience at this hotel. I had my family and guests stay there for my son's wedding and they also enjoyed their stay. The rooms and bathrooms were very roomy and clean. The pool area and the courtyard was beautiful too.
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18 September 2017
This is a nice property right next to the convention center. Stay was pleasant and comfy. Proximity to the convention center is the main reason i stayed here. Airport and shopping/restaurants very close. On site restaurants were good. Overall a good place to stay in Ontario
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16 September 2017
I really enjoy attending events here. Whether it's a professional event/conference, wedding reception or company party, the staff is always friendly, attentive and professional. I've never had a problem here, unlike other venues in the area. And in my opinion, Hilton Honors program is the best hotel loyalty program available these days.
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03 September 2017
Appears to be recently renovated. Rooms and common areas look new. Friendly staff, free parking, Starbucks in the lobby. Porter's restaurant on site has great steaks and seafood. Will definitely return if in the area again.
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20 May 2017
This double tree location was spacious and has many conference rooms, each equipped located within proximity to restrooms, parking, and staff. Service was exceptional here. I attended a banquet here for civil engineering professionals and the catering service as well as the food was good. There is even a vegan entree option for those interested. Also due to the hotels proximity to the airport, traveling to and from the airport was a no brainer. Traffic was obviously non existent considering g you take side streets from airport to hotel. The hotel grounds were well kept, concierge desk, overall interior is up to date and contemporary, and cozy. Air conditioning can be a little on the brisk side but it's the inland empire. Weather can be drastic here I guess. Overall, a great hotel. I had a good experience here. If you are looking to plan a banquet or other events, this is a good place to consider.
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15 May 2017
Reviewing for the mother day brunch, which is well over priced. This brunch is no where near worth the asking price. The omelette stations only provide ham as the main meat. The bacon and sausage pans stay empty, they can not keep up with the demand. Not sure if anything else was given as a drink choice but water and orange juice. Well to make a long story short they are providing a continental breakfast for a 5 star price. Had a very disappointed mother today.
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11 May 2017
My stay at the hotel was great. However I left a high-speed factory phone charger in my room, and didn't want to buy a new cheapo one at the airport shops. By the time I realized it, I had gone down the street to the airport, and checked in so I called the hotel desk. The lost and found person, and the driver took the USB charger and dropped it off at the airport for me. Exceptional service.
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30 April 2017
The room is fantastic! I slept like a baby on the bed, which is really important when you're spending all day socializing with alumni! The beds in the third floor Honors rooms must be some kind of memory foam, because they're more comfortable than what I have at home. The bathroom is comfortable with a nice shower and soft towels, and having two sinks inside and outside makes sharing less of a burden. The room was quiet and a good temperature without needing to turn on A/C. I can't justify a full 5 stars for a couple reasons, though. First, the room doesn't have a fridge or microwave. When you're staying a few days in one place, being able to store and warm up some leftovers is a missing convenience. Also, the hotel has a fancy breakfast, but it seems a bit pricey Luckily there are several great breakfast spots in the area. (I'd recommend Red Hill Coffee Shop!) Last, I couldn't get the blinds to close all the way, so come 7am sunlight is streaming in. All in all, a great room but the are a couple small things that might annoy you.
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30 April 2017
This hotel is excellent. From a Starbucks inside, a nightclub, distinguished bar/lounge, fine dining, spacious- clean- up to date well sound proofed rooms, numerous sophisticated conference rooms and their eloquently decorated -quite enormous- Ballroom. By far one of the best, if not the best, hotel I've ever stayed in. I have stayed in many hotels and have paid alot more for far less. Great place to hold a convention. Their staff did an excellent job taking care of us Alpha Gamma Sigma Honors Students for our Spring 2017 State Convention. Thank you to the professional and courteous staff-includes all of the Double Tree Ontario Employees. Bravo!!!
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