Country Inn & Suites By Carlson, Chattanooga I-24 West, TN
3725 Modern Industries Pkwy, Chattanooga, TN 37419, USAAbout
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Added by Jopie, at 19 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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30 December 2017
The maid staff had recently quit, so it room was not ready until 8:30 PM. This was extremely upsetting since we were traveling with our 1 year old and 3 year old. The hotel ran out of breakfast food both mornings we were there. The floors were undergoing maintenance so we had to walk in bare ply wood. Lastly, requests for pool towels and coffee were forgotten about on separate occasions. The room was nice, but we had to do some of our own cleaning and wiping up upon getting into our room.
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13 December 2017
We stay at Country Inns a lot. This stay was our worst experience. In 3 days they only had warm eggs once. And on the other 2 days we were told at checkout that they SHOULD HAVE had hard boiled eggs. The room itself was nice except that there were no drawers to put clothes in. This is a problem for us on a multi night stay. Perhaps most frustrating about the room was that the microwave was under the TV, about 14 inches above the floor. That might have worked when I was 30.
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29 November 2017
We loved it here! Clean, nicely decorated, Beautiful new double queen (comfy beds) room with another living room area, two tvs even! Desk for working, with its own light. Breakfast was amazing! Eggs, smoked pork, tortillas, salsa, S. Cream, oatmeal, fruit and nuts and berry toppings, yogurts, boiled eggs, cereal, juices, waffles and more! Staff was super friendly and even talked with us. Now we're off to check out Ruby Falls!
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25 October 2017
Service: The man who checked us in (David?) was very nice and took time with us despite them being quite busy. They had already arranged for us to have a room on the top floor and at the end of the hall, away from families and pets who might make noise. This was nice since we were on a romantic trip.
Room: The room itself was spacious and clean. Iron and ironing board, coffee pot and coffees/teas, shampoos in room. Large bathroom with clean features. Linoleum floors in living and sleeping areas, VERY comfortable bed, but pillows could have been fuller. Extra pillows and blankets can be found in the closet. Two televisions - big screen and with hookups for DVD player. Alarm clock and phone in room. Although next to a major road, noise from traffic was minimal. (Pro tip: turn on the air conditioning fan so it runs constantly and that helps drown out a lot of sound.)
Amenities: The pool was a bit murky, but that's to be expected when mostly children swim in it. Fitness center was decent - it's not a full gym and isn't meant to be, so keep that in mind. Hallways and lobby are clean and well maintained. Free cookies and coffee available as advertised.
Location: Just a short ways from Walmart. Gas stations and many restaurants on the same street as the hotel. The city itself is only about fifteen to twenty minutes away. Attractions like Ruby Falls and Rock City are very close by.
Breakfast: We did not try the food, but we heard others saying it was some of the best hotel breakfast they'd had.
Overall, a great value for the price. You get a lot out of your stay.response / report this review -
22 October 2017
Among many lodging experiences i have had this was a great experience despite the remodeling. Our room was nicely updated, staff was very nice and offering. We had 2 days here and had a fresh supply of cookies in the lobby and the breakfast each morning was wonderful and HOT. Id prefer a different brand of coffee creamers but awesome food selection. I would definitely use this location again the owners are smart to put money back into the business and it shows. Safe and well lit parking lot decent pricing too. 🎃
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06 October 2017
Would not suggest using this place for at least 6 months. They are in the middle of construction, 1st day we come into lobby, cords are laying all over floor of lobby. Went down for breakfast and they are still working on lobby while we are eating breakfast 6 feet away, listening to them cut a large hole in the lobby wall. They are also working on the rooms during the day so don't plan on resting or taking a nap. They are rather loud. Came back to lobby tonight after going out to eat dinner and the entire lobby floor as plastic taped on it, while they are working on ceiling. For 2 days in a roll wet towels were left in the bathroom floor, no one picked them up. Tonight I had to go ask for clean towels and toilet paper because no one cleaned our room today, beds were not made. I have stayed at other Country Inns and they were great. This one is lacking!!
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22 August 2017
It was a very nice place to stay!! There was some construction going on but overall if was very nice. Our room was spacious and clean and the free breakfast was delicious!! The kids really enjoyed the pool. The service was pretty good too.
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12 August 2017
Great experience. Extremely Clean. Rooms were spacious and modern. Could tell they were newly remodeled and they did a great job. Very nice furniture. The beds were comfortable. The shower had perfect pressure and perfect temperature. Bathroom was spacious. The breakfast had a wide variety and was very good. The staff was very friendly. I would highly recommend staying here for a stress free and positive experience.
The construction is underway but it is not bothersome at all. The pool is open and is very clean and warm. There is a patio to sit at in front of the hotel that is a great viewing area to enjoy the Smoky mountains.
The room was a great price and a great value.response / report this review -
08 July 2017
Great place and location especially if you have pets which we did. Very pet friendly!
Clean rooms, etc.response / report this review -
05 July 2017
Great spot. Pool was fun. Room prestine and AC was nice and cool. Undergoing renovations but it's a great look. Breakfast was amazing. Will stay here again. Room service was awesome.
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21 June 2017
Although the hotel was under construction and our reservation was completely last-minute, the staff greeted us and were quick, helpful, and showed us exactly where our room was (and the location of the pool, which was fortunately *not* undergoing construction). The hotel is being revamped and I really like the construction of the new rooms; the bathrooms are more modern looking, each room has wood (well, fake wood) floors, and the beds are comfortable and clean. Plus, the price is definitely right!
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28 May 2017
If I could give a less favorable rating I would. From the very first minute the say here has been a nightmare. The front desk clerk was rude and literally said "what do you need" while watching TV when we arrived for our requested early check in. He denied it stating that he would be fired if he allowed it. We have others staying here and they have been given occupied rooms for at least 5 of the families in our party. There are roaches, construction and exit door help open by an outdoor trash can. I could go on and on. We will be contacting corporate as soon as this holiday weekend is over! NIGHTMARE!
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26 February 2017
Close to ruby falls, the incline and rock city. The bedding and bed itself are very comfortable. Nice heated pool l, but the walls are paper thin so you hear everything going on around you. Staff is friendly and helpful. It would get a much higher rating if you had more privacy in your room and didn't hear doors slamming, or your neighbors chatting.
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