Some renovations needed, plus better cleaning. Vacuum with an edge tool would make a huge difference. Good location. Good breakfast. Room decent.
Looks like the hotel was renovated but poorly. Decor was falling off the walls in places and the showers were horrible. Would be ok for a quick stay but this place is not Clarion quality.
It was very easy to book a room on my cell phone. We checked in quickly as a Choice Privilege member. Andrew helped in getting my wife"s cell phone back. Getting our bill under the door in the morning was a help in checking out.
Wonderful breakfast. Quiet room but suggest you have drapes that close. Sheers don’t give privacy and let in too much light at night.
Good place to stay. Got to pricey. Have to find another motel. After 5 years, two rooms for every UT game.😫😦💔
This hotel is located in a fairly quiet location. Even with Interstate 40 only about 300 yards away, not to mention the hustle and bustle of the nearby city, we barely heard any traffic noise from the location we were in.
The room was clean and well taken care of. The staffer at the front desk was very friendly and even helped us check in an hour early. The breakfast provided was pretty good too.
If I'm ever in Knoxville on business again I plan to stay here again.
Be very careful! Make sure you have some sort of back up plan. My brother and I each reserved our own rooms in advance for us and our wives.
We came to the Clarion Inn in West Knoxville from the Bristol NASCAR race which was supposed to be a 2 hour drive but ended up being longer than that which was expected due to NASCAR traffic.
The clerk told us when we checked in that there was only one room left when we each had our own room reserved.. the only offer he could make was giving us a cot for the 1 room that was left.. this was simply not going to work because a cot is not made for 2 people to sleep on. So my brother and his wife were forced to stay across the street at the Americas best value inn, which was a complete dive of a room the table were dirty, the sheets were dirty, my brother and his wife slept in there clothes that's how uncomfortable they were. Also the dive of a room they got cost $180.00 because of the solar eclipse.
This property offered an excellent overnight traveling experience. The room was clean and excellently appointed.
The staff made all the difference. Amber answered all of our questions and solved all issues within her control.
We had to change rooms. Our first assigned room had a water leak from the floor above. The next try, found us in a room that had not been cleaned or switched over. Our final room was ready.
The terrific lady up at the front desk was apologetic and helpful in this ordeal, she even helped us with deciding where to eat for dinner. It was her strong customer first presence that increased our rating up a point to a 3.
Breakfast was well maintained and clean.
This trip was just a layover to finish our trip home, so we did not go to the pool, but it looked clean and nice.
Need's renovated. Nice but older. GREAT breakfast. Nice pool. Joyce is always very nice
The first room they put us in the AC didn't work, had no towels, the sink was leaking into a trash can. we asked for another room and was told they didn't have one, after about 15 minutes the lady at the desk said that the manager had just got done cleaning a room that we could have.. this was 11pm!!! They had more rooms but all of their staff was on vacation, not a good look for a choice hotel.
For the price, this a a good value for the overnight traveller. Good bed and above average breakfast fare with eggs, sausage and the thinnest bacon on the planet. I would have given it a 4 but the common areas are rundown and dirty, the AC appears to be off in much of the hotel, and we could not turn the shower to a bath. If you just need a cheap place to crash for the night, it is worth the price. But don't go to enjoy the facilities.
This was a last minute stop when I got too tired to keep driving. The room served its purpose, but the hotel itself was not somewhere I would choose to stay under different circumstances. The pool looked like it hadn't been operational in a LONG time. The blackout curtains had small holes in them that became apparent after the sun came up, the temperature control in the room was not easy to use. That said, the room was clean, quiet, and the bed was comfortable. All what I would hope for in exchange for the price I paid.
Lady at the front desk was nice. They have a special parking place for choice elite and elite diamond members so that made me feel kinda special. Rate was good. Bed is comfortable. Breakfast was awesome. I stay at hotels all the time and this one actually had bacon yum And the eggs actually tasted like eggs. Will def stay here again.