We went for a few days to get away after Christmas. They did let us check in a couple of hours early and we had a great room. Service was friendly. We had no hot water the first night and next morning so we told them we would have to find somewhere else to stay. They called Residence Inn across the street and booked us a room that was ready immediately. Just couldn’t believe a hotel would not have hot water for 2 days!!
Staff was very pleasant and helpful. Water temp fluctuated from hot/no cold to cold/no hot--bad when you're trying to shower. Best part of breakfast--the omelettes! Coffee in the hot water dispenser (I was making tea). Queen beds a little small, more like doubles.
Location is the best attribute of this hotel. The staff were helpful and friendly. There is an onsite coffee shop and parking. The parking fee is reasonable and they let me stay in the parking deck all day while I worked nearby. They even accommodated my late check out request.
The Chattanooga Marriott is located downtown near many of the cities main attractions and trendy restaurants. That makes it great if you choose to save on parking and get out and walk. Their staff was both professional and attentive to our needs. The rooms were clean, spacious and comfortable. My only complaint was the mushyness of the bed pillows. That said, it was a restful and stress free stay and I highly recommend it.
Good overall experience. The room was great and the front desk/valets were all very helpful. Only critique is the elevators as they are very slow and would make unrequested stops of sorts almost every trip. Would recommend this hotel overall though.
I'm a taxi driver. I do a lot of airport to hotel shuttle services. Is a great Hotel. I'm full service. They do have a Starbucks. We have a very clean Lobby. Restrooms are always very well-maintained. Excellent valet service. Whenever I have family in town, this is where I recommend them to stay. Fast friendly service in valet. My smiling faces at the front desk. And great amenities.
It was a nice stay. Very clean and comfortable and conveniently located. I was able to walk to a spot nearby for dinner. I will likely try to stay here again, on my next visit. I would have given 5 stars, but there were a couple things I did not like. #1 the biggest lamp in my room didn't have a light bulb in it, so it was very dark in there. #2 the lemon verbena air freshener they use in the lobby is very overpowering. It's a pleasant fragrance, but it's too strong.
This is an incredibly beautiful hotel with gorgeous artwork. I requested a higher floor and they gave us the top floor. The view was incredible! The only downside was the air wasn't as cool coming from the A/C as my husband would like. Every staff member we encountered was fabulous. They really know how to have good customer service!
Pro: Gorgeous hotel. An indoor and outdoor swimming pool. Great location with free shuttle right outside the door. Wonderfully comfortable beds. Con: No free parking. No free breakfast. No mini fridge in rooms. No hot tubs.
Great location with a nice view. Rooms are spacious and beds are very comfortable. I stayed for a conference at the attached convention center, and it was a little confusing figuring out how to get to the center (but not too bad). Conviently located near many fantastic restaurants, plus the in-room dining is excellent if you don't want to venture out. Would be nice to have a mini-fridge in the room for leftovers! Next time I'll check out the pool - it looks pretty nice. Overall great experience!
The Chattanooga Marriott is located downtown near many of the cities main attractions and trendy restaurants. That makes it great if you choose to save on has or parking and get out and walk. Their staff was both professional and attentive to our needs. The rooms were clean, spacious and comfortable. My only complaint was the mushyness of the bed pillows. That said, it was a restful and stress free stay and I highly recommend it.
Was very pleased with our room, it was clean and roomy. Like the fact that the shuttle stops at the hotel. But, be aware of prices. We purchased a half pint of milk and was charged $3.28. That is ridiculous for this small amount of milk. I would like to know why they do this to their customers. Other than that our stay was good.
Nice full service Marriott. My room had a view of Lookout Mountain. Two rooms next door are being refurbished as test rooms for the newer more modern look. Some construction noise, but only in daytime. Didn't bother me since I was out of the room most of the day. Concierge lounge was nice.