Easy to work with. Made buying a care less painful than most dealerships.
Caring and professional employees and you don't have to wait long before your services are done! I'm definitely buying my next vehicle there! SERIOUSLY!!!
Love this car store. Everyone is nice and willing to help you
Excellent car buying experience! Mark was outstanding, very professional, no hard sell and trustworthy. He went the extra mile and reason I drove to Tuscaloosa from Hoover. Better price and far better customer service! I highly recommend Carlock and will be back when car shopping again.
I purchased a car here and my salesperson Mark Burtman was great. Very professional and made the buying process easy. The manager Larry was very helpful as well. They turned something I was dreading into a pleasant experience. Highly recommend.
I was able to haggle over $1000 off the asking price. Thanks amigos!
I purchased a car here and my salesperson Mark Burtman was great. Very professional and made the buying process easy. The manager Larry was very helpful as well. They turned something I was dreading into an easy process.
I recieved one of those promotional lottery like scratch off cards in the mail. I thought it was a genuine thing. I scratched off the circle on card and it appeared that I had won a ligit prize worth a few bucks. I called the dealer. Of course they said to bring in which I did. When I got there I was immediately greeted by a sales person. He then wanted me to answer some very personal questions ie ss number ,address,birthdate ,personal income!! I kept asking why and about the prize that I supposed to have won. He kept giving me a run around the issue and that I had not won that particular prize. He said he had to give my info to manager and they would cantact me later on. I than asked for my personal info back and left. Very dishonest!! Avoid at all costs!!
Very customer friendly and caring. I always get quality service with a smile and quickly! I'm a little disappointed that the staff is new every time I visit, cause it's hard to establish an ongoing relationship when they change personnel so often. I also wish they would bring VW back!
After examining the internet, I have found a website that works for everyone! The most user accessible shopping website I (and many of my peers) have ever used! Entering the page is a true feeling of relief as I know I am in control. After searching for a minimal amount of time I was able to find the automobile that has seemed to evade me at my every turn. Finding the car so quickly was exasperating, I had doubts that it was too good to be true. I called the support desk to be further informed about this hidden gem. To my surprise, the customer service seemed to top their already astounding website. I am happy to say that this is not just one of the best car services I have ever seen but, one of the best services in general! I highly recommend it!