Conway is Awesome! Do not deal with anyone else unless you want broken promises Conway went above and beyond to help us out and did manage to get my boss / friend into a reliable car. It took a while due to circumstances out of his control, but he made it happen!
Nat was great! I live 3 and a half hours away, we didn't get there until a little after 9 at night and they waited for us to get there. I had talked with Nat on the phone and he was sure he could get me in a car with the payments I wanted. I was worried that I would make that drive and still not get the car but Nat was good on his word!!! everyone that we spoke to so great !!!!
Excellent staff @ Basswood. They are there to please you. So if you need a great deal, I recommend Basswood you won't regret it. They are great!
Eddie is the best sales man i have ever encountered real polite and so halpful I would refer anyone to come here and buy from Eddie GREAT EXPERIENCE
Such a good place to go! They worked so hard to get me into a car! Highly recommend!!
I traveled a distance to get to them and it worked out perfectly. They had great staff, caring and understandable. They made my first car buying experience great and I will always tell people to go there.
Wow, what can I say? The selection was great! My salesman Nathan is absolutely the best!! After buying my Jeep Wrangler I returned two days later and bought a Jeep Renegade for my son. All the sales staff, credit manager, and the service personal are top notch, down home people. I will be back to get my next car.
Absolutely amazing service. They wanted $2000 dollars down and Eddie worked with me to bring it down to $500 dollars down and my monthly payments under $500 dollars. They moved heaven and earth to get me a car. I cant say thank you enough. Amazing place to buy a car and wonderful staff.
Thank you again.
the experience here with buying a car was excellent! Eddie Valentin was the best car sales man that worked his hardest to get me in the car that I really wanted with the payment I could afford. Would definitely recommend if you want a car, go here! This review is by Heather Keith!
Thank you so much Eddie Valentin!!!!!
Everyone go see Conway and Nick Fikes over at Basswood Dodge. They gave me a very pleasurable experience that I recommend to anyone car shopping. Would do business again!!!!
Savannah and Nick were excellent associates to work with, and worked hard to get me in the truck I wanted at the price I wanted. I would recommend them to anyone looking for a reliable vehicle in the Fort Payne area!
I just purchased my first vehicle with them. They worked with me & I got what I wanted. Low down payment & friendly staff. I will definitely be back. I will recommend basswood auto to anyone. Excellent experience with a carlot.
I just purchased a vehicle from them and I LOVE it! Great service, they were very helpful and efficient in finding me the best vehicle for my needs, and they cut me an amazing deal. I would recommend this dealership to anyone interested in purchasing a vehicle. I'm also planning on continuing to go their for all my car servicing needs. Great business, great people.
The absolute best experience I have ever had when purchasing a new vehicle. Nick Fikes was more than helpful and very fair when it came too negotiating on price. Also could not believe how helpful my finance manager Tamara was no pressure, which was very refreshing from the "normal" situation I end up in most dealerships. Absolutely will be back and recommend you give them a shot.