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Added by Jopie, at 08 March 2016
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11 Reviews
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19 October 2017
Perfect place for dinner
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13 October 2017
Only good thing about this hotel is the nice and friendly staff
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21 September 2017
Exelente servicio , muy recomendado las habitaciones muy bonitas y cómodas
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19 September 2017
Pros: Clean, conviniently located
Cons: Unfriendly staff, I reserved a room for 33 dlls including tax, at the exchange rate it was supposed to be around 450 pesos but when I checked in they charged me 680 pesos because "their rate" was 18 pesos per dollar ridiculous, this is a lot different than the normal rate
I asked for a quiet room in the top floor, and they gave me a room next to the elevator on the second floor we got there almost at midnight and we only wanted to sleep so we went srtraight to bed
The website says "breakfast included" and this is what made me choose this hotel over all the other, well what's included is a continental breakfast only which is not specified on the website. In the morning when we got to the restaurant the waiter asked for a ticket that should have been given to us at check in guess what they didnt give it to us, so I had to go get it I asked for orange juice and I got a fermented juice, it appered to be at least 3 days old, I brougt it to their attention and they just took it from me (no apology) and gave me something that tasted just like the old one but deluited.
Overall I don't recomend this place, the lack of good customer service is very noticeable. We visited form Colorado but we speak spanish, it's very sad to see the difference in service if you speak english or spanish, if you speak spanish or are a national you get a lower service that an english speaking person.
I still have to check out so we'll se how that goesresponse / report this review -
21 August 2017
Service was good. Rooms are clean and all hotel necessity is provided. Location is a bit remote relative to the tourist area.
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04 June 2017
It is a cozy and central place in the city. It is located in a quiet area with a peculiar scenic beauty. Ideal for closing business and away from the traditional tourism of Cancun.
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14 April 2017
Extraordinaria atencion
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06 February 2017
Nice hotel.
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07 June 2016
Just drop some guest. But hace a nice lobby
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25 April 2016
Familiar hotel, service is good but not parking.
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15 March 2016
You get what you pay for. Really friendly staff (at least some) but the rest is like from 60s Very noisy hotel, old rooms, towels not changed in 5 days, torn edges, in very bad shape. Actually the whole place would need a "refurbish". But then - for the price and good location I think is is actually OK
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