The Sales Manager (Rick) and his team did a great job during my new car purchase.
It was really convenient to be able to do everything on Sunday and drive away in my brand new car. It is really convenient that they are really close to an Autoplan insurance provider that is also open Sunday.
Jim Pattison Hyundai gave me a really fair trade on my truck and a really good deal on my new car. They took the appropriate time to go over everything with me and were not high pressure about anything.
Rick was really excellent with helping me find the best financing plan that would give me the best deal on the car with payments that I was comfortable with over a time period that best suited my needs.
Thank you Rick and your sales team for making my new car purchase both comfortable and convenient.
Terrence Shanks
I bought my vehicle two weeks ago. My experience was great! Bejay Patterson was awesome, he really put in the time and effort to help me find the perfect vehicle for me. The Sales manager, Rick was awesome too. The experience was low pressure and i found a great vehicle at a great price. Overall a positive experience.
Tyler-James was a great help. Understandable has some areas of improvement as he is fairly new with the company. A bit pushy on new vehicles after I had stated I was not interested in new. Very knowledgeable though. Thanks guys!
Cody was very professional in his demeanor. He was very helpful in helping me uncover all my options with regards buying a car! He did not pressure me at anytime. I would highly recommend Jim Pattison Hyundai​ Nanaimo to anyone looking to buy a Hyundai. And more specifically I would recommend that anyone that is looking to buy a car ask for Cody!
We have bought two family vehicles here and have been happy with the service so far. There were no issues getting some minor warranty work done and the car was in and out within a day which was great. I highly recommend them.
While purchasing my third vehicle from this lot the experience was enjoyable. However since the dealership received our money the service quickly degraded. It has been my experience that if our Santa fe needed work it would be done quickly as long as we were paying for it or it was a recall order. If it was or is warranty work we have had to fight for the work to be done. As a matter of fact we are still fighting for work to be done on our vehicle
Last week, my girlfriend and I had the most relaxed, non-pressured sales experience, while having one of her dreams come true, driving home in her new 2017 Hyundai Tucson. The whole experience was so enjoyable that I would highly recommend in good conscience and to anyone who will listen to me about the professional, upfront and friendly manner in which they helped her Buy, and not Sell her a new vehicle.
I have always liked to deal with people I like and trust, as we all do, and feel like we have made new friends that we wish all the continued success to, and look forward to a long term relationship!
To Todd and all your staff.Well Done!
Best regards, Ed.
Third car we got from them. Warranty work they will avoid you. Literally. They won't call you again. 120$ an hour for any mechanical work.
Thank you Corbin, Rick and the whole JPHN gang!!! And of course Todd Mechalchuk for doing everything he could to get me into my new wheels! I must say I am so pleased with the before and after service from this great team! I had a list a mile longthe SUV had to be just rightand they found the perfect one and at the right price! The drive from Victoria was worth itand I will highly recommend you to my peeps!
I purchased a 2016 Hyundia Sonata about a month ago from the Nanaimo dealership. The experience was low pressure and I found the car I wanted at a great price. And I don't say this lightly, I spent a week comparing with Vancouver dealerships, Auto trader and other places on the island. They had the best price at the time in all of BC for the car I was looking for. This is also my 2nd Hyundia Sonata. The space and features are all very user friendly which is hard to find with all the fancy tech most new cars come with. The features are high tech, but practical and useful, rather then confusing noises you just want to shut off. Beyond that, the buying experience I had was not stressful and I would go back for my next vehicle as I have strayed and had a different vehicle for a year - ended up going back to Hyundia. I did not receive a bunch of unnecessary calls and texts while I was making my decision either, which was nice - as I had said I was serious and just needed some time to make things final. Corbin (sales) and Rick were easy to talk and were able to answer all my questions, I also didn't feel ignored after I bought the car and had a couple questions - this is important. I got a fair price for my trade in as well. Overall it was a great buying experience and I have a car I love.
Look carefully at all these reviews: the vast majority are written by reviewers with no google profile, and no other reviews. They're FAKE. Dealerships literally pay "reputation management" companies to go out and write positive reviews online. My experience? I wanted a cheap Hyundai Accent - they tried to up sell me to a $25,000 sport sedan. Then they told me that if I couldn't afford a 400/month payment, then I shouldn't be looking to buy a new car. Guys - if I could afford 400/month I wouldn't be walking into a Hyundai dealership.
Cody Sutton. Product advisor is a really nice man. Very helpful and very respectful if you need a car see Cody he will get you a car of your dreams. Thank you Cody for all your help i give 10 stars keep up your great work . Love Leta Opdahl and Sonbo Nelson..