Beyond Excellent Service! I have got my last two vehicles from Bluenose and I couldn't be happier. Al Camron stands behind his vehicles if you have a concern he is there. I now drive an hour on the highway to and from work and was worried about this winter and the snow so I wanted a better vehicle then my car for this. Not only did Al make sure i got a fair trade in he made sure it was something i felt safe in! Bluenose has always been there for me and I couldn't be a happier customer. Also I would like to add i have worked with the public for 10 years in Oceanside and i have never heard a bad thing. My customers like me refers to Al as a friend not just our car salesman. Thanks Bluenose for making sure i get home safe!
good selection of cars at a very reasonable price. the sales team were very helpful.
The best car shop I have been in BC. Very knowledgeable sales person and friendly staff. I would highly recommend this shop to anyone.
12/16/2016
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On August 8th, 2016, I traveled from my home to Bluenose motors in Parksville BC to look at a vehicle that I was considering purchasing. This was to be the first major purchase since the death of my husband, several months earlier. He had often remarked that the dealership had a very good reputation so I felt that dealing with them would be my safest option. The salesman Carsten, assured me that the owner Al Cameron, stood behind the products that he sold and that they would do so with the car that I looked at. I ended up buying a 2006 HHR. The problems started even before I arrived back home. When I stopped to get something to eat, I could not lock the doors with the remote key lock, also know as a 'clicker'. The door locked but I couldn't get it to unlock and it took some time before the device worked. I contacted the salesman & he suggested that I change the battery in the clicker, which I did three times. When I informed him that it still didn't work he told me over the phone, that they would take care of it. I have made 5 (four hour) round trips up to the business since then with no results.
Since then, the dash board lights have started to go on and off and the headlights & tail lights actually did shut off while I was traveling over the Malahat mountain on my way home one evening. They don't work on 'auto' anymore. Bells sound and I can't see what they are about. The icons flash off & on. I am not even sure that the lights stay on in manual mode. I can't get the owner Al to return my calls. I now feel that I am literally driving a 'death trap' and this is the only transportation that I have. I want this vehicle repaired or they take the car back & my money refunded.
The car has been good and the buying process was fine but get everything in writing. I was promised a replacement skid pan that was missing from the car and took the sales persons word that he would get me one. 16 months later I still don't have one and I gave up. I ended up purchasing an aftermarket one and installing it myself. They are great when you are purchasing a vehicle but after the sale is done no one seems to care.