Abbotsford Chrysler Dodge Jeep Ram Ltd.
30285 Automall Dr, Abbotsford, BC V2T 5M1About
Location :
Added by Jopie, at 17 January 2017
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Gallery
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13 Reviews
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09 November 2017
Good service desk. Well run and well established firm all part of the Trottmsn group. Purchased a new jeep srt and follow up has been very good.
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13 September 2017
I purchased a vehicle from this dealership and had a few questions regarding my vehicle after I had purchased it. The sales manager Rob went above and beyond to assist me. He responded to my email inquiry on his day off and has demonstrated superb customer service. I am very impressed with his commitment to making his customers happy.
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06 September 2017
I absolutely had a great experience with Abbotsford Chrysler! Sean F and Carly S were super helpful and got me into a Jeep Compass!!! SUPER pleased with how everything went smoothly without delay. Best place hands down to deal with!! Everyone there is so friendly and is always willing to work with you and your needs to get you into the vehicle that suits you! Huge thank you for everythinf guys!!! Hubby is coming back for a truck 100%
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04 July 2017
So fantastic. I was dealing with Amy in service and an her happy to see her face there. I dealt with her at another dealership and 6 months ago she switched to Abby Dodge. She is very friendly.. helpful.. knowledgeable and sympathetic towards a customers situation. I am so happy with the service I received and will defiantly return.
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01 July 2017
If they say they'll take care of it, they will. Have two vehicles from here. A 2014 ecodiesel ram limited and a 2017 jeep wrangler Sahara unlimited. The ram was a straight forward transaction and went well. The jeep though was different. Was promised certain options and the vehicle didn't have it. Worked with Stefan and Carson, they were very willing to make it right. They put in the proper system without a fuss and now this is my favourite vehicle in the world. I love my wrangler, and I love the ram and my charger. I am a fan of this dealership and will continue to be working with them on my next vehicle.
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24 June 2017
Choose another dealership. I purchased a brand new truck and had a trailer brake package installed. 3 weeks later I went out to find my ABS sensors to both rear wheels chewed through (probably by my puppy I found chewed pieces on the ground). When I looked at the damage I noticed the wires were just hanging out in the open without any protective covering making it ever so easy to be chewed. So I called the dealership and made an apt to have the wires replaced, hoping that if the dealership had accidentally not replaced the protective coverings or left the wires exposed during their installation of the brake package, they would agree to be partly accountable for the damage. However the response I received was unbelievable. I was told that the wires were cut and not chewed (apparently somebody is trying to kill me), even though I found chew marks and chewed pieces on the ground. I was told that 'it wasn't anything the dealership did' and that it was therefore my problem. I was treated so rudely that I could not get a word in as the service attendant repeatedly accused me of not knowing what I saw and that his version of the events is what had happened. I had to be the one to state we would have to agree to disagree and could we instead discuss the repair. I was told I would be called later with the details. 6 hours later, after being told I had to bring the truck in at 8am (getting out of bed at 630 on my day off), at 2 in the afternoon, I was told my truck was just going into the shop. I was then told that the parts were not in (even though I had emailed 3 days earlier to state what was damaged and ask that the parts be available for the repair so I could get my daughter to her weekend horse show), and was told the 2 wires would have to be shipped from Oregon for a $400 repair bill. I chose not to go this option, pickup my truck after a full day of waiting, and have a local mechanic repairing the damage for a quarter of the price. This is the worst example of customer service I have ever had to experience. I would give them zero stars if the option was there. Choose another dealership if you are looking for a better experience. I have heard great things about Langley Chrysler and now obviously wish I had chosen that route myself. Disgusting service. Highly do NOT recommend.
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15 June 2017
It was fantastic!
Everyone was very helpful.they listened and respected my needs. They explained every step and I never felt like they were trying to up sell me. I told them my financial limits and what I needed out of a vehicle and they met those needs to a tee! I ended up with a vehicle that perfectly fit my needs in every way. The friendly and honest service totally changed my opinion of car salesmen. I've had bad experiences previously and this proved to me that there are good and honest salesmen out there.lol and this is where you'll find them. :)response / report this review -
08 June 2017
Brilliant experience not only includes very ethical and professional staff, but also a very welcoming and effective business environment although they are renovating the facilities.
I have tried their online support chatting room where Erin was so prompt with her replies, she captured the points perfectly correct and very specifically answered them.
The salesperson (s) are great, they have been so patient and honest to share their knowledge and whatever information they have about the candidate car. I feel that they care the customer better than how much they can make from the business!
The finance manager is great too, she is so knowledgeable and crystal clear about her business, and what is more important to me is that she is putting herself into the shoes of the customer so that she could quickly yet comprehensively figure out what the customer is caring about and provide service right there!
Overall, it has been my great pleasure shopping with this dealer. I love my new big truck! Thanks a lot for making this a brilliant memory!response / report this review -
20 March 2017
Had a great buying experience! Madison didn't have what I was looking for on my first visit. But within a week, I received a call back and they had a Ram that was all I wanted. I really do appreciate the friendly service I got from all the team members while there. I would recommend going by if you are in the market for a vehicle. They were really easy to deal with.
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10 March 2017
I've bought a lot of cars through my life; this is literally my 19th car. My whole process here, at Abbotsford Chrysler, was truly the best yet. Fast effective communication, no car-salesy feel to the process and a great price overall. Thanks everyone!
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27 February 2017
Walked in with the intention of upgrding my 2015 Ram Outdoorsman to a 2017 Ram Big Horn. Never felt pressured. They allowed me a 5 day test drive even though I eventually couldn't make a purchase. This is the first dealership I have been to where I've left without a vehicle and still had my dignity intact. Special thanks to Darlene, Jacqueline for not insulting my intelligence and not pressuring me in to something I couldn't afford. Mark was great and thanks to Ashley for politely fielding my 300 phone calls. I will return.
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29 January 2017
Across all the dealers that we went to (Toyota, Honda, Chevy, Ford, etc.), the people at the Abbotsford Chrysler were by far the friendliest and we were lucky to to be paired up with one of their newest reps, Shamal. Absolutely no problem. He (and the entire store) were eager to help and very respectful. As a potential buyer, I am definitely impressed with their service! Many thanks to Shamal and everyone at Abbotsford Chrysler! 5 stars from me!
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24 January 2017
Recently purchased a 2015 challenger with 22k on it. Signed papers put down 8400 dollars and registered the car. They didn't get the financing finalized I guess and called me back requesting more money or the car back. After a nasty fight with Quinn in financing and Carson the GM they paid the difference of 3775 and problem solved. Couldn't pick up the vehicle due to a nail puncture in rear tire. Day 3 driving the vehicle I return noticing the tail light trim has popped apart from the bumper
Day 4 I return the car with a blow rear dif. It will be 2 weeks till I see it again. I was told I was second owner that was a lie. I was told car was stock and have papers showing all the options. Nothing showing the aftermarket exhaust on the car. The clearly didn't inspect the car before selling it. Never thought I would pay so much money to be treated so terribly by so many different people under one roof. I will never come back to this dealer after picking up my hopefully repaired vehicle. And will most likely not buy another dodgeresponse / report this review
