Name: Best Western Plus Cairns Central Apartments
Address: 58 McLeod St, Cairns City QLD 4870, Australia, AU
Telephone: +61 7 4081 6000

Best Western Plus Cairns Central Apartments is a lodging, located at 58 McLeod St, Cairns City QLD 4870, Australia. They can be contacted via phone at +61 7 4081 6000, visit their website www.cairnscentralplaza.com.au for more detailed information.

Location :

58 McLeod St, Cairns City QLD 4870

Contacts :

Added by Jopie, at 12 October 2016

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Alan Burton

29 November 2017

Ok for a night, but not any longer. The fan only had one speed (slow) regardless of the setting it was on. Same as the AC fan only went slow despite setting and then would turn off every hour????
Staff were very nice and location was great, handy to everything, but a stay during winter would be more advisable when the whether is cooler.
Jason N

12 November 2017

Great location, right across the road from a big shopping centre. Rooms OK but could use some cleaning, eg mould in air conditioner. Shower was a messy affair with a really odd tiny shower screen. No air conditioner in bedroom and living room air con pointed the other way, this place would be very uncomfortable in the summer. Its not bad But could be so much more.
ZoeKay1785

11 November 2017

Spacious apartment with all you need and a great view of the ocean and hinterlands. Comfy bed but bright at night from city lights. Bathroom is a little dated. Friendly staff
James Alimboyong

31 October 2017

Great service, the young, shorter, kind gentleman working at the reception desk was an absolute wizard! Thanks so much!
Andrew Mullens

14 October 2017

Room was neat and clean and quite well set up. Late check in procedure was somewhat disorganised
Freya PI

24 September 2017

The worst hotel l've ever lived! The services they provided are really really terrible. We couldn't sleep the whole night because the neighbors had a party in their room, and the staff never helped us to solve the problem, and their attitude was a nightmare as well. They did nothing. Besides, they didn't do the regular cleaning everyday, the fan in the toilet had a big noise. The basic equipments in this hotel are poor. If you want book a hotel in cairns, do noooot choose the best western, they nearly ruin my holiday!
Robert Hardgrove

09 September 2017

The location was great, being across the road from the largest shopping centre in Cairns. The staff were friendly and helpful.
Cathy Wang

11 May 2017

Location is close to Anzac War memorial and other attractions. Room is decent in size and has a cute kitchenette.
The building is a bit dated, and can use some modern touches. Wish the front entrance didn't have any steps, it was hard to take the luggage up.
Only one elevator in the building and it is the slowest elevator ever.
Ryan Schrumpf

16 February 2017

Good central location, value gor money
Rachel Parker

10 February 2017

The nicest staff that I have ever dealt with. The room we booked for 5 nights was the executive studio with kitchenette, but when we got up to our room it was small with only a mini fridge and microwave. We called reception and asked whether we could get the one bedroom apartment with the kitchen to which they immediately upgraded us (for a price). The place was much bigger and the kitchen fully equipped. It's been a great place to stay and would definitely recommend a stay here! I cannot thank the staff enough for making our stay great!
Bryan Jepsen

25 January 2017

Jaz at reception was very welcoming and helped me through the city to get into the onsite parking. Thanks Jaz
Darshana Shah

20 October 2016

So the stay here was excellent and the staff super nice. Cairns is a small town and where the hotel is a bad crime area therefore it's not a 24/7 service and these r apartments so don't get service daily like a hotel. I gave it 5 stars cause the hotel is excellent they have done a great job with security to minimize intruders but I am not sure I would stay again due to crime rate in that area.
Margaret Lung

19 October 2016

DO NOT PICK THIS PLACE! There are a lot more choices in Cairns!!

Positive:
- Good location - Cairns CBD is small so you anyway are close to everything
- wifi is okay
- Staff are generally friendly and very helpful. e.g. during check in we asked receptions for suggestions where to visit. The lady gave us plenty of great advice.

Negative:
- Cleanliness: We booked an apartment with terrace. I am really unhappy with the fact that the terrace - without any nice views nor table / chairs for us to stay - occupies at least 1/3 of the room space. We booked our room (30+ sq meters) and ended up having a much smaller space than expected. And it is utterly DISGUSTING to see cigarette butts and cockroaches in our terrace! And I am scared of the latter and ended up having bad sleep because of the worry that they will sneak into our room.
- Facilities: First of all, our room doesn't have a proper door - it is just a plank with handwritten label of our room number of it - how unprofessional is this?? Seriously, if the room is not fully furnished or not ready yet, JUST DON"T SELL IT TO YOUR CUSTOMERS! Bathroom is not well maintained. Once I thought the tap was going to be broken when i pressed it. We are two of us and they literally provided everything in pairs - I guess it doesn't harm to have spares spoons / forks, etc right? Our TV was not working - it took them two days to fix it.
- Housekeeping: I stayed in some other serviced apartment in Aussie and they manage to provide daily housekeeping. Here in best western, they do it weekly. Huh?? That means if you are staying here just for a couple of days, you aren't going to get your bed sheet nor your towels changed. You ought to wash all your dishes and sweep your own floor. I would have picked another place if i know this in advance.
Our bed sheets have spots of black / grey on it. I wonder how clean they were
- Noise: This apartment is right next to a road so you have to be prepared to bear some noises. One of the housekeeping rule mentions that no parties are allowed after 9pm. Guess what? Our neighbor was shouting / yelling / playing loud music on a Friday night / Saturday midnight! And i can hear it even after wearing my earplugs! It is clear that I shouldn't complain to them as they seemed to be drunk. Reception is not 24 hours which means we left with no assistance if such bad things happens.

I really regretted my choice. It ruined my holidays here.
I should have spent slightly more to stay in much better place.